Sagecliffe Resort & Spa

I recently stayed for 2 nights with a girlfriend in a Cliff house room. I have been to this property several times over the years going back to when it was Cave B. My friend had not stayed before, and I wanted this to be a nice experience for her first time. Well....it wasn't quite the super great experience I was hoping for. I had made our reservations in early May for our room, dinner at Tendrils and spa treatments for both of us. Two days before our arrival I received an email stating that our dinner reservations had been canceled. No reason why, no explanation. I was a bit miffed, so I called them to find out what was the reason. The gal simply said "That's weird, we cancelled those reservations back in May. You should have received that email then" I said no that I had just received the email. I then asked why they were cancelled, and she said they weren't doing the Tendrils dinner any longer on Tuesday and Wednesday. She did inform me that they had pizza among other small dishes. I wasn't happy as I had told my girlfriend how vert good Tendrils was. But we had no choice. Upon checking in for our room the gal at the front desk found our reservations quickly and said you will be in Cliff house #1 which she said was her favorite one. I was happy to hear that as again my girlfriend had never been, and I told her how nice the rooms are with the patios and views of the river and canyon. When we got to the room, I was rather disappointed as our room had no view of the river. I called the front desk and asked if they had another room available and they said no. I am not sure why the gal said this was one of her favorite rooms as I have stayed in a few of the other rooms all with nice views of the river. The room itself was perfectly fine, but next time I stay I will ask for any room but #1. We spent some time at the pool, zero complaints there and will mention that they had plenty of lounge chairs and umbrellas. They did not always have all those umbrellas in the past. Dinner was ok. The pizza was ok but not great. Funny I overheard another couple who sat at a table next to us being disappointed about the fact they only had pizza to choose from. She told her guy friend that she was pretty upset how they just received an email the day before that cancelled the Tendrils reservation. I couldn't help but share our similar story with them. They too were not happy about it. Breakfast has changed as well. You just order your breakfast from the coffee stand and then they bring it out to you. You do not have a lot of choices either. I liked the old way they did it before. Our time at the spa was the best thing on this trip. Both of our services were top notch. It's a nice, clean relaxing atmosphere. If I lived closer, I would return just for the spa treatments alone. Sagecliffe is a nice place. I am sure I will visit them again, but it is not a perfect place for sure, especially with the cost of your stay there.

Such a beautiful hotel

We always love staying here!