FLC Luxury Resort Quy Nhon

FLC Luxury Resort Quy Nhon Reviews

FLC Luxury Resort Quy Nhon

Khu 4, Thành phố, Quy Nhon, Binh Dinh Province, VietnamView Hotel Details
FLC Luxury Resort Quy Nhon
FLC Luxury Resort Quy NhonFLC Luxury Resort Quy NhonFLC Luxury Resort Quy Nhon
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FLC Luxury Resort Quy Nhon Guest Reviews

3.9/5
Good
17 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(17)
Positive reviews(13)
Reviews with photos/video(7)
Negative reviews(4)
James 9999
Three Bedroom Villa with Beach Front
Stayed in Sep 2023
Travel with friends
75 review
5.0/5
Outstanding
Posted on Sep 9, 2023
It was a pleasant trip. Thank you.
Response from Property: Dear Jason 9999 - Our Valued Guest! On behalf of the entire team of FLC Quy Nhon Beach & Golf Resort, we would like to say a big Thank You! for giving us a good rating, this helps us uplifting the spirits of our team members who work tirelessly to make sure that all of our guests receive the best services possible. Hope to see you soon and serve you even better! Sincerely, FLC Quy Nhon Beach & Golf Resort
테리Terry
Three Bedroom Villa with Beach Front
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 8, 2024
I went to rest comfortably, I plan to visit again next time. Thank you.👍
Original TextTranslated by Google
Response from Property: "Dear Terry,Thank you very much for taking the time to write such a wonderful 5* review and for sharing your positive comments with other travelers. It gives me joy to learn that you thoroughly enjoyed your stay with us at FLC Quy Nhon Beach & Golf Resort and that you found everything to your liking. We always aim at providing an outstanding service with a personal touch and we just love to be able to put a smile in our guests' face.Thank you again for your kind comments, I do hope we will have the opportunity to welcome you back in the future.Kind regards,General Manager
노이
Four Bedroom Golf View Villa
Stayed in Jan 2022
Family
2 review
5.0/5
Outstanding
Posted on Jan 31, 2022
I really like the scenery of Quy Nhon FLC, the golf course, and the villa I visited for the second time. However, the only downside is that the food is not edible, as are the nearby restaurants.
Original TextTranslated by Google
Response from Property: Dear 하노이 - Our Valued Guest! On behalf of the entire team of FLC Quy Nhon Beach & Golf Resort, we would like to say a big Thank You! for giving us a good rating, this helps us uplifting the spirits of our team members who work tirelessly to make sure that all of our guests receive the best services possible. Hope to see you soon and serve you even better! Sincerely, FLC Quy Nhon Beach & Golf Resort
AdibPeb
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 16, 2024
200 + company members stayed upto 3 days in FLC Luxury Quy Nhon . Great for events , functions , weddings and big groups . Huge resort to accommodate all rooms and bungalow sizes , Luxury amenities, very very clean private beach with sports activities and great convention hall for events .
Response from Property: Dear Valued Guest, On behalf of FLC Quy Nhon Golf & Resort, we would like to thank you for taking the time to review us. If there is anything not satisfied in your stay please don't hesitate to feedback. We sincerely would work harder and train ourselves better to maintain the promise of 5-Star standards. Hope to serve you soon in a better fashion. Thank you!
Roving19052382840
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 1, 2023
Comfortable rooms, beautiful view, delicious food, enthusiastic and friendly staff, full range of convenient services inside the resort. There is a beautiful grass golf course and white sand beach. The coconut trees here are full of fruit, and bougainvillea flowers bloom everywhere, very beautifully. Overall it's okay. Will come back next time
Response from Property: Dear Valued Guest, On behalf of FLC Quy Nhon Golf & Resort, we would like to thank you for taking the time to review us. If there is anything not satisfied in your stay please don't hesitate to feedback. We sincerely would work harder and train ourselves better to maintain the promise of 5-Star standards. Hope to serve you soon in a better fashion. Thank you!
CharmaineGale
Stayed in Jan 2024
Couples
1.0/5
Posted on Jan 13, 2024
We booked 4 nights here and checked out after 1 night. For a 5 star resort it was a 1 star welcome. No drink on arrival, no outside food allowed in room. 4 of the 5 restaurants were closed. There was a dead rat in the pool which was still there the next day. There are no restaurants or shops with in walking distance. It's a concrete jungle built in the middle of no where. Horrible place
Response from Property: Dear Valued Guest, On behalf of FLC Quy Nhon Golf & Resort, we would like to thank you for taking the time to review us. If there is anything not satisfied in your stay please don't hesitate to feedback. We sincerely would work harder and train ourselves better to maintain the promise of 5-Star standards. Hope to serve you soon in a better fashion. Thank you!
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 1, 2023
FLC Quy Nhon provided an excellent family holiday for me. I am quite pleased with the resort's amenities. FLC’s staff is polite and helpful, particularly Ms. Thao of the FO department, Mr. Dang, and the resort's medical team. Thank you for your hospitality! ^^
Response from Property: Dear Guest! On behalf of the entire team of FLC Quy Nhon Beach & Golf Resort we would like to say a big Thank You! for giving us a good rating, this helps us uplifting the spirits of our team members who work tirelessly to make sure that all of our guests receive the best services possible. Hope to see you soon and serve you even better! Thank you!
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
Everything about this resort is exceptional. Our room, view, food, staff, beach. It is wonderful! The staff could not be more attentive to our needs. Very inexpensive for the quality of the resort. They aim to please.
Response from Property: Dear Guest! On behalf of the entire team of FLC Quy Nhon Beach & Golf Resort we would like to say a big Thank You! for giving us a good rating, this helps us uplifting the spirits of our team members who work tirelessly to make sure that all of our guests receive the best services possible. Hope to see you soon and serve you even better! Thank you!
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 17, 2023
Not a five star hotel/ resort. - No welcome drinks on arrival - The in room fridge does not work both x2 hotels and x3 villas we have access to. - Stains on my bed sheets and pillows on arrival. - Breakfast buffet has very little variety, extremely bland and stale at best. - Large and fast cockroaches in our room. - Cannot bring any outside food and/ or drinks in or a 5 million vnd fine will be served. - We were served warm coconuts - Air-conditioner has not been maintained with the compressor rusted outside, leaving a nasty odour within the villa and hotels. - Shower over bathtub. Dangerous when stepping out. Also mouldy. - At check out, we were accused of stealing a mug. The guy didn't check any other rooms. - I was accused of stealing a large beach umbrella. Even though it didn't rain and it was in the cupboard ... where they keep it !! - Excellent service from the caddy drivers!!
Response from Property: Dear Guest! On behalf of my team of FLC Quy Nhon Beach & Golf Resort we would like to apologize for not meeting your standards and not taking care of you as we promised. We sincerely would work harder and train ourselves better in order to maintain the promise of 5 Star standards. Please accept our sincere apology! And hope to serve you soon in a better fashion. Thank you!
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
The resort is huge. Lots of swimming pool to choose for swimming on top of big beach area. There are also couple of restaurant outlets you can choose. I like the seafood restaurant near the beach and the lounge where Filipino band F2play is playing. We had a nightcap and we ended up leaving until the lounge was closing. We enjoyed listening and dancing while the band is playing. Highly recommended! I’ll go back there again!
Response from Property: Hello sasygirl27_10, Representative of FLC Quy Nhon Beach & Golf Resort would like to thank you for your positive review, especially about the service quality of FLC Quy Nhon. That is a great spiritual motivation for the staff at FLC. FLC Quy Nhon looks forward to seeing you and your family again soon to bring you even more perfect service experiences. Thank you very much! GENERAL MANAGER
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 31, 2023
We’re currently staying here in a 4 bedroom Villa with 6 people on a business trip. We hoped we could come back with our entire team but we won’t. It’s not a good place for business trip. The villa is huge but not cheap and really not good value when fully considered. 1) The resort is not 5*. Amenities are tired. Staff are not professional 2) The place is not clean. When we checked in there were discarded face masks and empty bottles on the garden of our villa. Generally the grounds are not well maintained. 3) They have a strict no outside food and drink policy. If they find an empty bottle from outside in your room they will fine you 5 million VND. I find that amazing. The sign warning you of this is the first thing you see when you check in. Not very welcoming. 4) The resort is huge which means you have to get around using the shuttles they provide. It took over 10 minutes to get to the breakfast place and that’s not driving slowly. 5) The maintenance is poor. The Villa Outside light does not work and it’s very dark at night otherwise and actually dangerous. I doubt anyone would care though. 6)I would put this at 3* resort with some nice rooms. If you lower expectations to 3* standard you won’t be disappointed but it you expect 5* Luxury you really will regret staying here. I Travel a lot. If this www my hotel I would fire the General Manage for sure.
Response from Property: Dear Guest! On behalf of my team of FLC Quy Nhon Beach & Golf Resort we would like to apologize for not meeting your standards and not taking care of you as we promised. We sincerely would work harder and train ourselves better in order to maintain the promise of 5 Star standards. Please accept our sincere apology! And hope to serve you soon in a better fashion. Thank you! GENERAL MANAGER
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 2, 2023
Very good view. Big room and clean. Kids club need more toys. Quite far to go to another place. Bad weather in Quy Nhon but good wifi in the resort. Delicious food in the restaurant. Should go in the summer only.
Response from Property: Dear Guest! On behalf of the entire team of FLC Quy Nhon Beach & Golf Resort we would like to say a big Thank You! for giving us a good rating, this helps us uplifting the spirits of our team members who work tirelessly to make sure that all of our guests receive the best services possible. Hope to see you soon and serve you even better! Thank you! GENERAL MANAGER
Guest User
Stayed in Jan 2022
Business travelers
1.0/5
Posted on Jan 24, 2022
Stayed one night ( as travelling up country ) at this Quy Nhon FLC * 5 star, and one could wonder why it is this category, from check in to check out it was obvious the staff need training and a course in customer care. Possibly lack of interest as this hotel is in the middle of no where and new development area, ( FLC lux City) looks like a under developed industrial zone, anyway for those who like a game the plus point perhaps maybe the offered Golf course. This place is diffenitely catered for the local market and families, rooms are very basic and non appealing. The "food hall" I would not call a restaurant with any type of flare, and don't dare to ask for anything special , because you only get blank looks. To be fair there was only one building open from three so perhaps this was the budget block for families.
Response from Property: Dear value guest, We would like to apologize for not meeting your standards and not taking care of you as we promised. We sincerely would work harder and train ourselves better in order to maintain the promise of 5 Star standards. Please accept our sincere apology! And hope to serve you soon in a better experiences. Thank you! Board of Directors
Guest User
Stayed in Nov 2021
Other
0.0/5
Posted on Nov 1, 2021
(Photos only)
DickH775
Stayed in Aug 2023
Family
3.0/5
Posted on Aug 11, 2023
The villa with swimming pool is exceptional, very large, neat, with a magnificent view and beautiful materials. Apart from that, nothing is going well, the resort is half abandoned; ruins of buildings, parts closed or never opened. The catering does not equal a 2 star; the products are of poor quality. One hour before the end of breakfast, products are no longer restocked. The main pool floor is in tatters. We saw a dead rat in a swimming pool. The staff speaks almost no English. The resort is huge, you have to use a buggy for each trip. So if you don't want to leave the villa, that's perfect (we do not recommend in-room dining, however). We better understand the rather low price paid for such a dream villa.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, On behalf of FLC Quy Nhon Golf & Resort, we would like to thank you for taking the time to review us. If there is anything not satisfied in your stay please don't hesitate to feedback. We sincerely would work harder and train ourselves better to maintain the promise of 5-Star standards. Hope to serve you soon in a better fashion. Thank you!