Hi Hotel Impala Queretaro
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1 night
1 room, 2 adults, 0 children
All properties in Queretaro
Hi Hotel Impala Queretaro
Calz. Colón 1, Ejido Modelo, Centro, Queretaro, 76000, Mexico
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Amenities
Gym
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
All amenities
Property Description
With a stay at HI Hotel Impala, you'll be centrally located in Querétaro, within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum. This hotel is 1 mi (1.6 km) from Querétaro Cathedral and 1 mi (1.6 km) from Templo y Convento de la Santa Cruz.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 101 reviews
Surroundings
Airport: Queretaro International Airport
(33.3 km)
Landmarks: Templo de Teresitas
(280m)
Landmarks: Plaza de la Constitucion
(380m)
Landmarks: Jardin del Arte
(380m)
Landmarks: Museum of Arts of Queretaro
(450m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Executive Room
1 King bed
Has window
Non-smoking
Private bathroom
TV
Electric fan
Towels
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5
Single Room
1 Single bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
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16
Double Room
1 Double bed
Has window
Non-smoking
Private bathroom
City view
Electric fan
Bathtub with grab bars
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4
Quadruple Room
2 Double bed
Has window
Non-smoking
Private bathroom
City view
Electric fan
Towels
Check Availability
Guest Reviews
7.0/10
101 reviews

- Cleanliness7.0
- Amenities7.0
- Location7.0
- Service7.0
Average for similar properties in Queretaro

Alberto
January 6, 2023
Muy bien ubicado y tiene lo necesario
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Guest User
June 25, 2025

Horrible horrible , las camas con chinches , el hotel infestado de bichos y cucarachas y cuanta alimaña te puedas imaginar , me cambiaron 3 veces de habitación por que todas estaban en malas condiciones , el personal indiferente a dar soluciones , el personal de mantenimiento me dijo que si quería pidiera mi devolución esto en plena madrugada , no no , muy mala experiencia, no recomiendo este hotel , aunque traigas bajo presupuesto mejor vente a otro lugar , Por cierto el gerente ni sus luces. Tube picaduras en todo mi cuerpo y ni siquiera una disculpa , documentaré esto ante PROFECO por si tuviera alguna secuela por la picadura de chinches.
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DIEGO GOMEZ
May 1, 2025

El hotel esta perfectamente ubicado y es muy seguro
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Carlos hugo
April 28, 2025

Pesima experiencia en este hotel
EL hotel NO cuenta con aire acondicionado me salieron tres cucarachas en la habitación, la habitacion era muy caliente y el ventilador de techo no era suficiente, solicité un ventilador de piso pero igual no refrescaba la habitación, myy mala experiencia , resrve dos noches y la verdsd no se puedes dormir aparte del cañor al rededor hay mucho ruido , los cristales no son antiruido y se escucha mucho. Pesima experiencia en este hotel, jama regresaria ni lo recomendaria
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Emmanuel
April 27, 2025

Buen servicio, solo la cuestion del bar que no deja dormir bien
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Ma. de Jesus
April 24, 2025

Todo iba muy bien hasta la hora de salida, el Recepcionista dijo cuidar de nuestro equipaje en lo que íbamos a desayunar y no fue así, mi equipaje ha quedado expuesto a la vista de todos.
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Rafael
April 5, 2025

Frente a la alameda, a 5 mins de mercado Escobedo. 13 mins de plaza Puerta la Victoria. Las instalaciones son modestas. La habitación no tiene aire acondicionado tiene ventilador de techo.
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OSCAR ALEJANDRO
April 5, 2025

muy ruidoso en la noche
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Alexandro
April 1, 2025

Excelente ubicacion con facil acceso a centro historico y alameda
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Services & Amenities
Most Popular Amenities
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Gym
Public Areas
No smoking in public areas
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Braille signs
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–17:00
Check-out: 06:00–11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: MXN$200 (approx. PHP 615.94) per pet per night
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 76
With a stay at HI Hotel Impala, you'll be centrally located in Querétaro, within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum. This hotel is 1 mi (1.6 km) from Querétaro Cathedral and 1 mi (1.6 km) from Templo y Convento de la Santa Cruz.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Mesón Alameda, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 112 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Mesón Alameda, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 112 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hi Hotel Impala Queretaro?
The cancellation policy for Hi Hotel Impala Queretaro varies depending on the type of room and booking conditions.What is the cancellation policy for Hi Hotel Impala Queretaro?
What are the check-in and check-out times at Hi Hotel Impala Queretaro?
Standard check-in time at Hi Hotel Impala Queretaro is 15:00-17:00 and check-out time is 11:00.What are the check-in and check-out times at Hi Hotel Impala Queretaro?
Can I bring my pet inside the Hi Hotel Impala Queretaro?
Pets are allowed on request at Hi Hotel Impala Queretaro. Charges may be applicable.Can I bring my pet inside the Hi Hotel Impala Queretaro?
How far is the Hi Hotel Impala Queretaro from the closest airport?
The closest airport is Queretaro International Airport, and it is about 35 mins from hotel by car (33.3 km).How far is the Hi Hotel Impala Queretaro from the closest airport?
About This Property
Nearest Airport | Queretaro International Airport |
---|---|
Distance to Airport | 33.3KM |
Average Price From | PHP2459 |
Hotel Star Rating | 3 |