Hilton Querétaro
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1 night
1 room, 2 adults, 0 children
All properties in Queretaro
Hilton Querétaro
Opened in 2024
Anillo Vial II, Anillo Vial Fray Junípero Serra Supermanzana Serra1, Queretaro, 76140, Mexico
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Executive lounge
Gym
Private parkingFree
EV charging station
Airport shuttle pick-upFree
All amenities
Property Description
We're located close to businesses and attractions in Querétaro. We’re less than a 10-minute drive from Paseo Queretaro shopping. The historic center of Santiago de Querétaro, Antea Lifestyle Center, and dining on renowned Bernardo Quintana Blvd. are all within 20 minutes. Enjoy our city views, event space, restaurant, outdoor pool, and free WiFi.
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8.1/10
Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 103 reviews
Surroundings
Airport: Queretaro International Airport
(29.7 km)
Train: Old Train Station
(3.6 km)
Landmarks: INP Betania
(660m)
Landmarks: Templo Santisima Trinidad
(710m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Executive Room With Two Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bath towels
Chairs
Coffee table
Check Availability

Executive King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bath towels
Chairs
Coffee table
Check Availability

1
Room With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Video streaming services
Check Availability

8
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Video streaming services
Check Availability

5
2 Queen Beds Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Video streaming services
Check Availability

7
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Video streaming services
Check Availability

1
One-Bedroom Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
103 reviews

- Cleanliness8.1
- Amenities8.1
- Location8.1
- Service8.1
Average for similar properties in Queretaro

Ulaş YILMAZ
September 5, 2023
Hotel workers are nice and amazing people. They were so helpful about everything. Place is nice located and everything was great!

Guest User
September 30, 2024
Yes, yes, yes
Original TextTranslation provided by Google

Pipixia2008
September 7, 2025
有點不像希爾頓,服務員很熱情,原來是假日改的希爾頓。
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TravelerT1111
November 18, 2024

I was very pleasantly surprised at the quality of this Hilton! I find it a little odd that the ratings are so low on it, as I thought it was a very nice hotel and will be back to it. Starting with the doorman helping me right away, unloading suitcases from the taxi, and bringing them to my room for me. The hostess at the main reception was very helpful and friendly, I belive her name was Ally. I was recognized as a Diamond member and given a free drink ticket, and access to an executive lounge with free drinks and snacks, during set hours. My room was not upgraded to my knowledge, but the king room was very spacious, there were slippers and a robe waiting for me, as well as a lovely welcoming note and very tasty dessert! That was a nice touch. I ate at the comfortable bar area and talked to other travellers, and enjoyed the vews over QRO. The bar servers were very good. I chose this hotel as a had to be at the airport at 4am. I did not book the shuttle, but apparenlty there is one! I will use it next time. As I missed the complimentary breakfast, they offered to pack me up a to go meal, ready at 3:30 am waiting for me at the desk. Excellent service. I would return to this Hilton again without hestiation and have allready recommended it to my friends who live in Mexico and also stay in hotels in order to be closer to the airport for early morning flights. It was a 30 minute drive to the aiport, at 3:30am, so it's not super close, but there are No good airport hotels close to QRO and it is a very small airport. My only "concern" was the DJ that set up and litterally chased out the guests that were chatting at the bar, with the super loud music. We all left! Seems counter productive, this is not a party place but a hotel to rest at, so I think this approach should be reconsidered. And I could hear the music from my 6th floor room, so that was quite annoying. But all in all, I liked the hotel a lot.

Guest User
May 19, 2025

A nice hotel, but its cleanliness and hygiene are terrible, especially in the restaurant. I'm deeply disappointed by this hotel when I see that no one takes care of its cleanliness, and they offer to let you sit at tables recently used by other guests, without cleaning them. I won't return to that hotel because if that happens in the restaurant, imagine what happens in the rooms.

Guest User
February 22, 2025

I can only say the best about this hotel. Location is perfect to see entire city. Food at the restaurant is decent for dinner, while breakfast is excellent. Rooms are amazing. Fitness center is one of the best I've seen at hotels. Use an elevator is funny/weird as reception is on level between 3 and 4. I would recommend this hotel for everyone.

XAVIER
April 30, 2025

The hotel charged for two items that they lost. They concluded that I took them.

Guest User
June 1, 2024

Check in was smooth and efficient. Asked for City view and higher floor and had to take the elevator down??? Confusing but neat you enter the hotel about the 5th floor. Colleagues on the trip did not get city view and they were looking at rocks and parking structure so you have to ask for the city view. The elevator would not move unless you had your key in the slot to press the floor number. So have your key ready! The room was big and spacious. I could not get Air conditioner to work. It was a "green hotel" and you needed to put your key in a slot to get the power on in the room. After 30 minutes of the a/c on had to call front desk as temp was actually rising. On the second attempt 20 minutes later they did finally send someone and he determined I needed to put it on the Heat setting as something was wired backwards. Pretty frustrating hour trying to get comfortable. The bathroom was marble and the shower was built for royalty. The breakfast was great and full of wonderful choices. They had a nice gift shop on the premises and also some great meeting rooms if you needed a private place to call. My cell signal in the room only worked if I sat at the window but the internet worked fine throughout the hotel.

Michael
October 14, 2024

When I communicated with the hotel about my issues. The individual did not care in the least. He offered no substantial help of any kind. I will make sure to tell everyone I can to never stY there.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Executive lounge
Gym
Private parking
Free
EV charging station
Airport shuttle pick-up
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Priority airport drop-off
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free

Outdoor swimming pool

Executive lounge

Gym

Bar

Restaurant

Cafe

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Free
Priority airport drop-off
Additional charge
Business services
Coworking spaces
Conference room
Additional charge
Business center
Fax/copying service
Wedding service
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Translation tools available
Currency exchange
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Public areas
Elevator
Ventilation system
Humidifier
No smoking in public areas
Smoking area
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Health & wellness
Golf course
Off-site
Hair and beauty salon
Gym
Sunbathing area
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Accessibility
Braille signs
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 12:00–13:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 139
Phone:+52-4421891640
Email:qrojs_hotel@hilton.com
We're located close to businesses and attractions in Querétaro. We’re less than a 10-minute drive from Paseo Queretaro shopping. The historic center of Santiago de Querétaro, Antea Lifestyle Center, and dining on renowned Bernardo Quintana Blvd. are all within 20 minutes. Enjoy our city views, event space, restaurant, outdoor pool, and free WiFi.
Frequently Asked Questions
What is the cancellation policy for Hilton Querétaro?
The cancellation policy for Hilton Querétaro varies depending on the type of room and booking conditions.What is the cancellation policy for Hilton Querétaro?
What are the check-in and check-out times at Hilton Querétaro?
Standard check-in time at Hilton Querétaro is 15:00 and check-out time is 13:00.What are the check-in and check-out times at Hilton Querétaro?
What amenities and services are available at Hilton Querétaro ?
Hilton Querétaro offer top amenities and services include Shuttle service.What amenities and services are available at Hilton Querétaro ?
Can I bring my pet inside the Hilton Querétaro?
Pets are allowed on request at Hilton Querétaro. Charges may be applicable.Can I bring my pet inside the Hilton Querétaro?
How far is the Hilton Querétaro from the closest airport?
The closest airport is Queretaro International Airport, and it is about 32 mins from hotel by car (29.7 km).How far is the Hilton Querétaro from the closest airport?
Is airport shuttle service offered by Hilton Querétaro ?
Yes, at Hilton Querétaro, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hilton Querétaro ?
About This Property
Nearest Airport | Queretaro International Airport |
---|---|
Distance to Airport | 29.7KM |
Distance to Train Station | 3.59KM |
Average Price From | AUD340 |
Hotel Star Rating | 4 |