The Waterfront

The Waterfront Reviews

The Waterfront

109 Beach Street, Queenstown, Otago, 9300, New ZealandView Hotel Details
The Waterfront
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The Waterfront Guest Reviews

4.3/5
Very Good
41 review
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.4
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All reviews(41)
Positive reviews(8)
Reviews with photos/video(3)
Vivienne
Two-Bedroom Apartment
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on Apr 5, 2024
I am not happy with the type of beds in the apartment. The booking clearly stated that it was one king size with 2 single beds but I found out the apartment arranged 2 double beds instead. The next day I called the front desk and he told me because I didn’t requested for 2 single beds so 2 double beds were arranged. When I checked out I showed my booking photos to the staff and he told me I sent an email to them and specifically requested to have a double bed instead of 2 singles. I have never requested for that and I was very upset with these responses. Could trip.com investigate what has been gone wrong in my booking? Thank you.
Rachel
Two-Bedroom Apartment
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Jan 18, 2024
It was a lovely stay, fantastic location! It was great for our little family. The only thing was the outside light in the hall is on all night and very bright into the kids bedroom which we couldn't shut out enough with the blinds on the window.
Guest User
Penthouse Studio
Stayed in Dec 2024
Couples
10 review
4.0/5
Very Good
Posted on Dec 8, 2024
It is indeed facing the lake. It is an apartment without service. You need to wash the dishes and take away the garbage. The location is good and it is convenient to park your car and go everywhere. There are dishes but no seasoning. The sound of rain is quite obvious on the top floor.
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Ailsabinbin
One-Bedroom Apartment
Stayed in Feb 2024
Couples
45 review
5.0/5
Outstanding
Posted on Feb 24, 2024
It can be said that this hotel is the most satisfying one in my entire trip to New Zealand. The room is so big. You can see the lakeside as soon as you enter. There is a kitchen with utensils, a refrigerator, an oven, etc., suitable for making some simple meals by yourself. The service is very good and you can park for free. We have an RV and they very considerately reserved the two most convenient parking spaces for us outside. The location is the most convenient. It's right next to the steamboat dock. It's only a three-minute walk away. There are many restaurants and shops nearby, and shopping is also very convenient.
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Guest User
Two-Bedroom Apartment
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is fully equipped with kitchen utensils and other facilities. It is very close to various attractions. It is a real lake view room👍
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Guest User
Two-Bedroom Apartment
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The location is very good, with floor-to-ceiling windows facing the lake. The room was clean. Free parking is available at the door.
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Laowangkanshijie
One-Bedroom Apartment
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Great location!
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