Heartland Hotel Queenstown
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1 night
1 room, 2 adults, 0 children
All properties in Queenstown
Heartland Hotel Queenstown
27 Stanley Street, Queenstown, Otago, 9348, New Zealand
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Last booked 9 hrs ago












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Amenities
Sauna
GymFree
Public parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Wake-up call
All amenities
Property Description
A stay at Heartland Hotel Queenstown places you in the heart of Queenstown, within a 5-minute walk of Queenstown Arts Centre and St Josephs Parish. This eco-certified hotel is 12.4 mi (20 km) from The Remarkables Ski Area and 0.2 mi (0.3 km) from Queenstown Gardens.
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8.4/10
One of our favourite hotels in Queenstown
All 94 reviews
Surroundings
Airport: Queenstown Airport
(7.2 km)
Landmarks: St Peter's Anglican Church
(190m)
Landmarks: Moonlight Track
(220m)
Landmarks: Williams Cottage
(260m)
Landmarks: Queenstown Mall
(300m)
Landmarks: KJet Queenstown
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Superior King Room With View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Superior Queen And Single Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
King Chalet With View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability

11
Family Chalet
1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Shower
Check Availability

9
Standard Queen And Single Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Shower
Check Availability

6
King Chalet
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Shower
Check Availability

Standard Super King/Split Room with View
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Private toilet
Check Availability

9
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Shower
Check Availability

9
Standard Super King/Split Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Shower
Check Availability
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Guest Reviews
8.4/10
Very Good
94 reviews

- Cleanliness8.4
- Amenities8.0
- Location8.7
- Service8.4
Average for similar properties in Queenstown

AI Summary
The service is exceptional, with friendly and helpful staff. Convenient location near the lake and city center, with easy access to attractions and shopping. Close to bus stops and downtown amenities.

Guest User
July 28, 2025
I stayed in a hotel room instead of the lodge.
It was clean and there were no problems with the bathroom.
The staff were also very friendly.
I recommend it.
Original TextTranslation provided by Google

Guest User
July 28, 2025
Location: From the airport, you can take a direct bus. Cross the street and walk for 5 minutes. The hotel is on a slope, but the location is fantastic. The town and skyline are a 15-minute walk away, making it very convenient.
Facilities: The hotel is located in a log cabin. The view rooms are surprisingly beautiful and spacious, with balconies offering lake and mountain views. The rooms are heated and very warm. The breakfast is also very varied. For skiing, there's a ski station just a 10-minute walk away.
Original TextTranslation provided by Google

Olivia Lloyd
July 24, 2025
One of our favourite hotels in Queenstown

Guest User
July 24, 2025
Heartland has the ideal location - just a short walk from the heart of the city, yes the views from the King Chalet room was breathtaking. Thankful to be assigned a very nice corner room for my week’s stay. Interior of the room is kept simple yet comfortable. I had a most unforgettable stay!

LucaW
July 14, 2025
Great locations and good services.
Limited parking.
Odd smell in Bathroom

Solo_Traveller89
July 4, 2025
The chalet was absolutely stunning, it had gorgeous views. The staff were all fantastic, welcoming and friendly. I cannot fault a thing. My recent visit was a trip to remember!
I will certainly come back to this hotel when I visit Queenstown again. Thank you.

Guest User
July 3, 2025
Rooms need abit of updating but other than that it’s an alright place to stay and close walk to town.

AnnaChang
July 1, 2025
Good location !!!! Can walk to Queenstown center, provide many services like food / laundry / weather information / etc…
It’s a good experience stay this hostel!!!!
Services & Amenities
Most Popular Amenities
Sauna
Gym
Free
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Wake-up call
Wi-Fi in public areas
Free

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation not possible
Public parking
Free
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Sailing
Off-site
Gym
Free
Sauna
Kayaking
Off-site
Parasailing
Off-site
Mountain biking
Off-site
Ski lessons
Off-site
Activities
Eco tours
Off-site
Public Areas
No smoking in public areas
Elevator
Vending machines
Cleaning Services
Dry cleaning
Additional charge
Clothes dryer
Laundry service (on-site)
Safety & Security
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | NZD 15.00 (approx. PHP 514.63) per person |
Adult | Buffet:NZD 29.00 (approx. PHP 994.94) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1974
- Renovated: 2003
- Number of Rooms: 86
A stay at Heartland Hotel Queenstown places you in the heart of Queenstown, within a 5-minute walk of Queenstown Arts Centre and St Josephs Parish. This eco-certified hotel is 12.4 mi (20 km) from The Remarkables Ski Area and 0.2 mi (0.3 km) from Queenstown Gardens.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and ski storage. This hotel also features a television in a common area, tour/ticket assistance, and a vending machine.
Grab a bite to eat at Peaks Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and ski storage. This hotel also features a television in a common area, tour/ticket assistance, and a vending machine.
Grab a bite to eat at Peaks Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Heartland Hotel Queenstown?
The cancellation policy for Heartland Hotel Queenstown varies depending on the type of room and booking conditions.What is the cancellation policy for Heartland Hotel Queenstown?
What are the check-in and check-out times at Heartland Hotel Queenstown?
Standard check-in time at Heartland Hotel Queenstown is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Heartland Hotel Queenstown?
Can I bring my pet inside the Heartland Hotel Queenstown?
As much as we love pets, unfortunately, we are unable to accommodate them in Heartland Hotel Queenstown.Can I bring my pet inside the Heartland Hotel Queenstown?
How far is the Heartland Hotel Queenstown from the closest airport?
The closest airport is Queenstown Airport, and it is about 12 mins from hotel by car (7.2 km).How far is the Heartland Hotel Queenstown from the closest airport?
About This Property
Nearest Airport | Queenstown Airport |
---|---|
Distance to Airport | 7.19KM |
Average Price From | PHP11944 |
Hotel Star Rating | 3 |