Mercure Queenstown Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Queenstown
Mercure Queenstown Resort
Private Bag 50071 21 Sainsbury Road, Fernhill, Queenstown, Otago, 9197, New Zealand
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Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.Show More
We Price Match
Last booked 13 hrs ago
Highlights
Ideal location
Superb views
Cozy rooms
Sparkling clean
Parking availableShow More
Amenities
Outdoor swimming pool
Diving
Snorkeling
Surfing
Skiing
Hiking
Gym
Private ParkingFree
All Amenities
Property Description
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
Show More
4.4/5
Very GoodVery good location, good view, friendly staff
Complete amenities
All 103 Reviews
Surroundings
Airport: Queenstown Airport
(9.9 km)
Landmarks: Lake Wakatipu Sightseeing Tour
(1.6 km)
Landmarks: Walter Peak High Country Farm
(1.6 km)
Landmarks: Minus 5° ICE BAR
(1.7 km)
Landmarks: TSS Earnslaw
(1.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
King Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Accessible Superior, 1 King Bed, Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Check Availability
3
King Room With Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Check Availability
4
Superior King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Two Double Room with Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
103 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.6
- Service4.4
Average for similar properties in Queenstown
AI Summary
Guests praise the clean, spacious rooms and friendly staff. However, some find the breakfast limited and pricey, with concerns about saltiness and lack of variety.
Guest User
January 1, 2025
環境優美舒適！
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Guest User
December 20, 2024
酒店位置環境真的很驚喜，避開了皇后鎮的人多 很chill
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Guest User
December 18, 2024
The hotel is still a bit old, especially without a separate bathroom, which is very inconvenient to use... The shower head cannot be removed separately. The hygiene is the most average in all the days I have been in New Zealand... There is a pillow that is very dirty and has a strong smell... New Zealand B&Bs are generally better in hygiene than hotels. The view of the restaurant is not bad
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Guest User
December 12, 2024
Very good location, good view, friendly staff
Complete amenities
DOY_TXW
December 12, 2024
I recently stayed at this hotel for a short trip while looking for a room with a lake view, easy access to the airport, and proximity to town. Overall, the hotel met my basic expectations, offering both comfort and convenience.
Pros:
- Spotless and well-maintained room.
- Room with two double beds was spacious and perfect for four adults.
- 24-hour reception for assistance at any time.
- Convenient access to public transport, with a bus stop (Bus 1) about an 8-minute walk away.
- Great dining options, including in-room dining and a restaurant with stunning views of the lake.
- Unobstructed, picturesque lake views from rooms on level 4.
- Courtyard with seating areas with beautiful views.
- Swimming pools.
Cons:
- The hotel is located on an uphill slope, which might be inconvenient for some who is not driving.
- No balcony to enjoy the view outdoors in room.
- No microwave in the room.
It offers a pleasant and comfortable stay. The beautiful lake views and great dining options make it worthwhile. I would definitely recommend it to family and friends!
IngridValkyrja
December 7, 2024
It is far from the center, not suitable for people without a car. It is on a mountain and takes about 15 minutes to drive to the center. The view outside the window is beautiful! It is very quiet. There is a swimming pool and two small hot spring pools. It is very good! The hotel is clean and the bed is big. The room is also big. The elevator is old and bumpy. The service is average.
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Ethan.216
November 27, 2024
This is a very bad hotel. The bed sheets were very dirty and we had to wait until the next day to change them. The soundproofing was also very poor. The worst thing was that the water from the tap was very dirty. I don't know how a hotel that costs more than 1,000 yuan a night could be so bad. And they didn't give us any compensation afterwards. They twisted the facts and said that upgrading the room type was compensation (it wasn't. We were upgraded when we checked in. I guess it was because the room was not full).
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Guest User
November 25, 2024
超級推薦，性價比很高，湖景房房景很美
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Skiing
Off-site
Hiking
Gym
Private Parking
Free
24-hour front desk
Luggage storage
Bar
Bowling alley
Off-site
Restaurant
Cafe
Taxi booking service
Car rentals
Bicycle rental
Currency exchange
Wi-Fi in public areas
Outdoor swimming pool
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Car rentals
Bicycle rental
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese
Food & Drink
Cafe
Bar
Room service
Snack bar
Health & Wellness
Bowling alley
Off-site
Gym
Diving
Off-site
Ski gear storage
Hiking
Skiing
Off-site
Snorkeling
Off-site
Mini golf
Kayaking
Off-site
Mountain climbing
Off-site
Mountain biking
Off-site
Parasailing
Off-site
Rock climbing
Off-site
Ziplining
Off-site
Ski lessons
Off-site
Ski shuttle
Sailing
Off-site
Surfing
Off-site
Activities
Eco tours
Off-site
Public Areas
BBQ
Elevator
No smoking in public areas
Smoking area
PA and sound system
Vending machines
Picnic area
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Clothes steamer
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by phone
To check in, provide the following 1 day in advance: their check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | NZD 65.00 (approx. PHP 2,107.63) per person per night Adding crib: Free |
Children 3 years old and over | NZD 65.00 (approx. PHP 2,107.63) per person per night |
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:NZD 32.28 (approx. PHP 1,046.69) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 200.00 (approx. PHP 6,485.02) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1986
- Renovated: 2016
- Number of Rooms: 144
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.