Mercure Queenstown Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Queenstown

Mercure Queenstown Resort

Private Bag 50071 21 Sainsbury Road, Fernhill, Queenstown, Otago, 9197, New Zealand
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We Price Match
hotel overview picture
Highlights
Superb views
Ideal location
Cozy rooms
Lots to do
Amenities
Outdoor swimming pool
Cafe
Restaurant
Bar
Private parking
Gym
Hiking
Wi-Fi in public areas
All Amenities
Property Description
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views. For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
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8.8/10
Very Good
Excellent free upgrade to lake view room
All 122 Reviews
Surroundings
Airport: Queenstown Airport
(9.9 km)
Landmarks: Lake Wakatipu Sightseeing Tour
(1.6 km)
Landmarks: Minus 5° ICE BAR
(1.7 km)
Landmarks: Walter Peak High Country Farm
(1.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Two Queen Room with Lake View
5

Superior Two Queen Room with Lake View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Two Queen Room with Lake View
5

Two Queen Room with Lake View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room with Garden View
4

King Room with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Accessible Superior, 1 King Bed, Garden View
1

Accessible Superior, 1 King Bed, Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Room Details
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King Room With Lake View
3

King Room With Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Room Details
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Superior King Room with Lake View
4

Superior King Room with Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Two Double Room with Garden View
5

Two Double Room with Garden View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

8.8/10
Very Good
122 reviews
Verified Reviews
  • Cleanliness9
  • Amenities8.6
  • Location9.1
  • Service8.5
Average for similar properties in Queenstown
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
Biggest issue was at reception as we checked in, this is related directly as to how they word their parking regulations, they say PARKING AVAILABLE, the guy at reception mentioned to me where is it saying paid parking available? And the way he said it was really condescending, I was trying to explain that I have travelled to so many place's and never have faced this situation, his reply was “so have I”  Just don’t get caught to this, read the fine print. Not sure if it was on the document TRIIP sent or on their site.  But it was misleading for sure.  15$ per night to park in their lot but there is on road parking as well.  The hotel overall was excellent, breakfast was so so, best was the HOT TUB.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 18, 2025
酒店環境挺好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 27, 2025
乾淨哈哈哈哈
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A‍n‍g‍e‍l‍a
March 27, 2025
The room was clean and tidy. There were dirty marks on the edge of the mattress. The room was quite big. There was a spa but the water was dirty and the temperature was not high enough. The floor was not vacuumed on the second day and a big spider was found. There was a little view. The location was not good and it was a bit far from the city. I didn't check it carefully. I didn't like the parking fee.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2025
湖景房view很贊!!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2025
The room facilities are old and the hygiene is average. The wires of the bedside lamp are all dusty, and the cat's eye on the door is rotten, so I blocked it with paper towels. There is nothing to recommend except the view outside the window. It is not worth the price.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2025
Excellent free upgrade to lake view room
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
You can see the lake view, high cost performance in all aspects
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H‍u‍i‍y‍o‍u‍y‍o‍n‍g‍d‍e‍x‍i‍g‍u‍a‍m‍a‍o
February 9, 2025
Lake view room, the lake view is beautiful in the morning and evening, relatively quiet, sitting in front of the window with a cup of coffee, you can watch the view all day. You have to drive, and the walk to the lake is uphill, which is quite tiring
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Services & Amenities

Outdoor swimming pool
Restaurant
Bar
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 15.00 (approx. PHP 503.23) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance by phone.At the same time, please provide your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
NZD 65.00 (approx. PHP 2,180.63) per person per night
Extra crib: Free
Children 3 years old and over
NZD 65.00 (approx. PHP 2,180.63) per person per night

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Buffet:NZD 32.28 (approx. PHP 1,082.94) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 200.00 (approx. PHP 6,709.62) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1986
  • Renovated: 2016
  • Number of Rooms: 143
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views. For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.

Frequently Asked Questions

What is the cancellation policy for Mercure Queenstown Resort?

The cancellation policy for Mercure Queenstown Resort varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure Queenstown Resort?

Standard check-in time at Mercure Queenstown Resort is 14:00 and check-out time is 11:00.

Does Mercure Queenstown Resort provide breakfast?

Yes, Breakfast is offered at Mercure Queenstown Resort. Breakfast option(s): Continental.

Can I bring my pet inside the Mercure Queenstown Resort?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Queenstown Resort.

How far is the Mercure Queenstown Resort from the closest airport?

The closest airport is Queenstown Airport, and it is about 19 mins from hotel by car (9.9 km).

About This Property

Nearest AirportQueenstown Airport
Distance to Airport9.89KM
Average Price FromPHP9121
Hotel Star Rating4