Novotel Queenstown Lakeside

There was no parking space on the first day in the afternoon. I went to ask at 11 o'clock on the second day and found it was $36 a day. Facilities: Small room Environment: Close to Queenstown, right by the lake Service: The hotel staff service is good

The location is very good in the center of Queenstown. It is right by the lake, two minutes' walk to Queenstown Gardens, and two minutes' walk to the commercial center. Parking is a bit expensive, but there are not many hotels with parking in Queenstown. It is already very good. The facilities may not match the price, but it is clean and usable. I will stay here next time

非常安靜，前台很nice

非常好 位置一流

The location is very convenient, in the city center. There is a park downstairs for children to play. It is a few minutes' walk to the lake. Shopping and restaurants are nearby. The room is clean and the lighting is sufficient. It is recommended.

The location is very good, you can see the lake of Queenstown when you leave the hotel. But the room is very small, even a little shabby. The breakfast is also so-so, not very rich. Finally, I want to say that the service is not very good, especially when we arrived on the first day, because it was not the check-in time at 3 o'clock, the front desk 💁🏻♀️ staff said that the room was not ready, and asked us to store our luggage and go out to play for a while. We took a long-distance flight for more than ten hours at that time, and then immediately transferred to Queenstown. The whole family was very tired, especially my parents are two 70-year-old people. We walked around outside for a while and returned to the front desk because we were too tired. It was already more than two o'clock. I asked the front desk again, and explained that my parents were too tired. She still answered very arrogantly that the room was not ready. Later, I accompanied my parents in the lobby until 3 o'clock. Right in front of this noble front desk, my father even fell asleep in the chair. I also noticed that she did not confirm whether the room was ready throughout the whole process. When it was exactly three o'clock, I rushed to the front desk to ask her if the room was ready? She pretended to hit the computer and then said that you can go in now. When we walked into the room, we found that our luggage was already in the room. Everything showed that the room had been prepared long ago. It was obvious that they looked down on the Chinese with arrogance.