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Latest Reviews for Quebec City Hotels

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Hôtel le Bonne Entente
4.1/5102 Reviews
À notre arrivée, j’ai trouvé l’accueil froid et sommaire. On m’a demandé ma carte de crédit en garantie et on m’a dit d’utiliser le stationnement à gauche pour avoir un accès plus rapide à notre chambre, que je pourrais utiliser une autre porte (qui n’était pas très visible et que j’ai cherchée en trainant mes bagages). Aucune aide ne m’a été proposée pour nos bagages. Nous sommes arrivés en soirée et au moment d’aller nous coucher, j’ai vu qu’il y avait de l’eau au fond du bain. J’ai appelé la réception. On m’a proposé de changer de chambre. Comme il était près de 10h et que c’était un voyage en famille, j’ai refusé. On m’a dit que le bain serait nettoyé le lendemain matin, qu’une note avait été inscrite à ce sujet. Le lendemain matin, quand j’ai appelé pour que le bain soit nettoyé avant de l’utiliser, on ne pouvait pas me dire quand ce serait fait, on ne savait pas à quelle heure l’équipe d’entretien allait commencer. J’ai demandé si les clients qui nettoyaient eux-mêmes leur bain avaient une compensation et on m’a mise en attente. On m’a ensuite dit que l’équipe d’entretien serait là dans les prochaines minutes. La salle de bain a été nettoyée par un homme discret et poli. Ceci étant dit, les joints du carrelage ne sont pas propres pour autant. Pendant ce temps, j’ai commandé notre petit-déjeuner. Un peu plus d’une heure plus tard: rien. Je rappelle. Ma commande a été perdue. J’ai donc reçu mon déjeuner 30 minutes plus tard, à 11h30. Je n’avais pas de cuillère pour manger mon yogourt. Ensuite, une autre mauvaise surprise en sortant de la douche: une serviette déchirée à plusieurs endroits. J’appelle à nouveau à la réception. On m’envoie des grandes serviettes (aucune petite malgré un séjour de 2 nuits pour 2 personnes). Il y en a encore une qui est déchirée. Confiante de vivre une meilleure expérience au restaurant, j’y commande notre souper en fin de journée. Cette fois, je n’ai pas de couteau. J’ai beurré mon pain avec une fourchette. On entend tout ce qui se passe dans le corridor, les voisins qui toussent dans leur chambre et le bruit de la baignoire thérapeutique dans la chambre voisine. Seul point positif: la chambre est grande. De plus, si vous aimez le brun, vous serez conquis. Pour moi, cet hôtel se mérite deux étoiles: une pour le confort du lit et autre pour la grandeur de la chambre.
Grand Times Hotel
3.9/5103 Reviews
Overall nice hotel! 1) Room is small and dark but clean and comfortable. There was NO coffee machine in the room. We got joining rooms which was super great! The rooms are so hot we needed to put a/c. Was not a big issue. 2) Pool was out of service despite having called to confirm it would be operational. 3) Breakfast was part of our package, it included boiled eggs, toast, bagel, cereal, creton, with coffee, tea, and juice. It was perfectly fine for our group. 4) Customer service was fantastic. Everyone was really nice and helpful. 5) Lobby is great. We hung out with the kids and it was very accompanying. 6) There is a huge mall with rides for kids of different ages across the street. Aquarium is under 15 minutes away. I'd definitely stay again.
DoubleTree by Hilton Quebec Resort
4.6/557 Reviews
New clean and fresh property. Rooms are nice and spacious breakfast buffet has good variety. Menu is also very comprehensive and great. Staff is friendly and courteous. View of the golf course is pleasant. Parking is ample and free. One con is that must have a car to move. Location is peaceful and property stands alone.$200 per room deposit is way too high. Shouldn’t be more than $100
Les Lofts St-Pierre - PAR les Lofts Vieux-Québec
4.4/5102 Reviews
The loft was spacious. The design was contemporary and it matched the romantic and chill vibe of Quebec City. Public car park was nearby. The lightings, the furniture, beds were comfortable and clean. The amenities were adequate and new. We loved the loft so much! Perfect location with most of the major attractions within walkable distance. Room rate is not cheap but it was worth the price. It would be perfect if detergent was also provided as there was washer and dryer. This accomodation was highly recommended.
Hotel Port-Royal
4.4/5117 Reviews
Half way through our stay here. The rooms are lovely and clean, and updated to modern expectations in an old building. Staff have been wonderful. Really good value for money. The only downside so far has been the restaurant (Louise Taverne &Bar a Vin). As we were checking in to the hotel this morning, other customers told us the place is lovely but not to eat here. We decided to go anyway, just wanting a drink while we waited for our laundry to dry… and we may have thought about eating there if all was ok. We were totally ignored, despite trying to attract the attention of the man in charge of the outside area (around a dozen tables, four of which were occupied). We asked someone else if we could sit down. They referred us to him. We waited while he cleaned a couple of tables, walked past us to talk to someone, walked inside and fiddled around in there for a while, walked out again and cleaned a couple more tables, went round us to get to another table where he rearranged the setting. Walked back to near where we were standing and then turned around to chat to some people he had served since we had been there. Don’t know what sort of self-important trip he was on but we left and will not return. But… that led to a delightful experience at 900 Rue Saint-Paul across the road (separate review coming).
Les Lofts St-Paul - PAR les Lofts Vieux-Québec
4.2/550 Reviews
We rented a loft at the last minute by calling directly down. We told them that we were going to arrive late because we had a reservation in a late restaurant. We arrived at 1:30 a.m., we never had access to our loft. No indication, no good code left there. The emergency service line has no idea how to help us. It was not able to reach anyone from 1:30 to 3:30 AM on Friday night Saturday. We had no other indication than waiting for someone to call us by making us waiting for the corridors. We never had a return of call, never had any excuses, never offered to pay back. I had to insist by calling and I was told that 3 people were too foolish to get back a code and they didn't believe us ... as if we had just done this for 2 hours 30 in the night. And that we had time to get stubborn with them. The supervisor refused to identify, doesn't want to leave his name after we've been hanging on our nose. We refuse to pay our differences and we have not even paid the price in advance. We intend to prosecute these owners in court so insulting.

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Hotel Info for Travelers

Highest PricePHP 82,492
Lowest PricePHP 4,636
Number of Reviews3,654
Number of Hotels75
Average Price (Weekdays)PHP 12,306
Average Price (Weekends)PHP 14,075