66 St Jean Road, Quatre Bornes, Plaines Wilhems, MauritiusView Hotel Details
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1 night
Palms Hotel Guest Reviews
3.3/5
25 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.3
Amenities3.3
Service3.2
Cleanliness3.3
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All reviews(25)
Positive reviews(14)
Reviews with photos/video(2)
Negative reviews(8)
Mubashir
Superior Double Room
Stayed in Nov 2022
Business travelers
30 review
4.0/5
Very Good
Posted on Dec 26, 2022
Good service, location fine, cleanliness need bot approve.
somniavis
Deluxe Double Room
Stayed in Nov 2024
Couples
3 review
3.5/5
Posted on Dec 1, 2024
The location is good, but the cleanliness is poor.. The facilities are also very old.
I think it is a place where you can stay for one night at a good price...
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Guest User
Deluxe Single Room
Stayed in Jul 2024
Business travelers
5 review
3.2/5
Posted on Aug 3, 2024
The room is a bit small, and the breakfast options are too few. It is not suitable for foreign guests.
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Anonymous User
Deluxe Single Room
Stayed in Jul 2023
Business travelers
14 review
4.5/5
Great
Posted on Aug 5, 2023
The location is very good and relatively clean, but the parking lot is difficult to drive into
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Huanlesongfrance
Superior Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room is satisfactory and good.
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Guest User
Deluxe Room
Stayed in Dec 2023
Solo travelers
1 review
3.0/5
Posted on Dec 5, 2023
Very average service and breakfast
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wdm3932
Superior Room
Stayed in Jul 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Jul 14, 2023
Very good, affordable, the environment is also good
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Guest User
Stayed in Dec 2024
Other
2.0/5
Posted on Dec 9, 2024
The place is quite okay. But Very tight parking facility and Awful air conditioning... Does not having cool air at all and when looking outside... The outdoor unit is almost rotting. And that's not only for one room...it's almost in every rooms
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 26, 2023
Prices of hotels in Mauritius can be high, especially those to the coast. Palms Horel offered a quite good solution in Quatre Bornes: it’s affordable (about 60 EUR a night) and not that far from more touristic places (about 30 min drive to the Capital, Port Louis, or the beaches of Flic en Flac). We were there for a 1-week business meeting. Facilities were very good. And any issues (happened) were very quickly solved by the staff …the staff (all, from the reception desk to the hotel manager) is definitely the key of Palms. Incredibly nice and helpful. The lady managing the meeting room area (and the coffee breaks) is a gem. The man and lady keeping the bar, the ladies in the restaurant and those at the reception were so nice. The Hotel staff was so helpful to accommodate on short notice for our Muslim colleagues who started the fasting of Ramadan during the meeting). And all issues linked to payment supposed to be done in advance (meeting room, 17 bedrooms) were dealt with in full confidence when on site! Thank you for that Ms Manager! Big Thanks to the Palms Hotel staff who made possible our very successful meeting! I fully recommend
6/7
Guest User
Stayed in Sep 2023
Business travelers
1.0/5
Posted on Sep 24, 2023
Worst hotel on such beautiful island , lift doors are giving sign of danger , tables outside lift doors have left over of eaten fruits , rooms doors need to be pushed to close and open .. not at all recommended. Not sure why its not maintained at all :
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 30, 2023
The employee was not welcoming. They gave me a used, filthy disgusting room. It’s unacceptable. When requested another room they gave me the same room that they supposedly cleaned it but unfortunately the bedsheet was stain and the room was still disgusting. I 100% don’t recommend going there. I did not stay there and left to another hotel.
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 23, 2023
Absolutely filthy place ,, wouldn’t recommend it ,, food was terrible,, whole place stinks ,,staff were not very helpful with information,, bird dropping cover the windows , it’s noisy all night ,, showers flood ,,
Guest User
Stayed in Dec 2022
Family
1.0/5
Posted on Dec 15, 2022
Disgusting,, filthy,,,and smells Breakfast is atrocious , broken chairs ,, can’t see through the windows ( covered in bird poo) Would not recommend it . But I must say there was an elderly lady on nightshift in the dining room ,, that was so helpful,, she went out of her way to make our stay pleasant Unfortunately the bad out weighed the good
6/8
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 8, 2023
We went to the sky12 Lounge Restaurant to celebrate the retirement of one of our colleague and we spent a very nice time there. The buffet lunch was awesome and I would like to thank the Hotel Manager Mrs Ramlochun and all his team namely Mr Bruno, Mrs Francoise, Mrs Aneela and Miss Azeghie for their wonderful service. All the staffs were very satisfied and we will surely go there again soon. Very nice view of Quatre Bornes centre from the 12th floor. Thanks again.
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 31, 2023
Very bad experience with this business hotel. Cleanliness ZERO. The toilet on the ground floor at the reception was dirty. The tissue paper was on the sanitary bin (disgusting!) and there was no hand wash. Unprofessionalism and stubbornness of the Hotel Manager. No revert back. The Guests had to checkout on the same day one hour after check-in. The door of the room was broken. The bathroom was smelling and in a bad state. For the Hotel Manager it was clean!! I wonder if she keeps her house also like this. I would not even give one rating. I wonder how this hotel got his permit to operate! What they show on their website is the opposite of the reality! Karuna