Marina Walensee Hotel

十分舒適的酒店，在度假村裡！還看到了星河

Wunderschöne Lage direkt am Walensee, gutes Essen, freundliches Personal, grosses und schönes Frühstückbuffet, helle Zimmer mit eigenem Balkon

The location of the restaurant is beautiful. The food was also very good, but the service is very bad. They are completely haphazard, dishes are forgotten and the blame is put on the kitchen even though the mistake clearly occurred when the order was taken. Hence my first and last visit!

A very nice hotel according to the website, but unfortunately the rooms are too cold for me. The owner couldn't help me with a heater either. Instead he came with a thermometer and measured the temperature in the room and said it was 21 degrees. I've never experienced anything like it before. It doesn't matter how warm it is, if the guest is cold then they're cold. I come from the hotel industry myself (5 star). Sorry, but something like that has to be there. Furthermore, the balconies aren't separated, so we could even have a strange dog in the room!! In my opinion it's no better than a youth hostel, just as expensive as a hotel. Never again!! I left after 30 minutes and didn't stay there again. The hotel is for simple people with few demands.

The hotel is in a beautiful place on Lake Walen, unfortunately that is the only thing that will remain in our good memories... When we checked in we were asked to pay for the room in advance, on the grounds that they had had bad experiences with guests... So they don't trust their guests from the start. The room is also somewhat sparsely furnished, we had to share the balcony with other guests (which in my opinion should be included in the room description). We were not served for a long time at dinner. Then we (paying hotel guests) were asked to pay CHF 2.50 for extra toast with the salmon tartare (we got 5 small half pieces for two salmon tartare!) The waiter was unprofessional and said at the end as we left "rules are rules". The service staff were not well organized, that was obvious. The food itself was OK, although not outstanding. Unfortunately, this place is not recommended.

The place is nice, the pizzas are good, we had a grill buffet which was unfortunately very poor and had absolutely nothing to do with grilling. The meat came out of the kitchen in a yellow warming box and was briefly placed on the Green Egg as an alibi, a real shame, as a result the beef fillet was soaked, the veal loin dried out, the chicken skewers were cooked to death and dry. The fried potatoes were lukewarm, the risotto was a sticky mush, not enough sour cream. There was no passion to be felt, really sad for the catering industry. The new management seemed incredibly strange to me. The organizer discussed the birthday event beforehand, but this person from Marina was no longer working. At 11 p.m. Mr. Maissen came and wanted to turn the music in the garden off in the middle of the party. Unfortunately, clumsy words turned nasty. At 11:30 p.m. people could no longer use the toilet in the building; the door was locked. The dessert buffet was simply placed on a table in the dark, unloving. I would not recommend anyone holding an event here. A day visit, a pizza, OK, because the location is really nice, and one more thing, making money by bringing drinks and putting them on the tables without a guest having ordered them, i.e. just bringing out Aperol Spritz, beer and coffee, it doesn't matter if anyone drinks it, that's pretty cheeky. It's a shame, the new hosts seem inexperienced and slightly overwhelmed.