Qionghai Changlong Hotel (Yinhai Zaliang Street)

歪瑞古德！

非常好不錯的

I am an old customer of Changlong, and I often stay here every one or two weeks. I mainly want quiet and comfort. I used to feel good overall, but this time I had a very bad experience. I was assigned room 601, which is close to the corridor. I have stayed in the room at the end before, but the experience was not as bizarre and weird as this time. 1. Since 8 o'clock in the evening, there has been a device beeping outside the corridor, beeping every second. I called the front desk, and the front desk asked someone to come up and turn off something, and the sound disappeared. 2. The beeping sound started again after 10 o'clock, which made people upset. I called the front desk and asked if there was any equipment failure and if so, to repair it. The front desk hesitated and didn't give a reason. At this time, they didn't take the initiative to change my room, and I was too lazy to move my things, so I didn't mention it. I thought it would be okay since everything was turned off. 3. At about 2 o'clock in the morning, the sound sounded again in my confusion, as if **** was deliberately playing a prank on me to make me angry. I jumped up and called the front desk! The front desk hung up my phone three times! Later, I called Changlong from the Ctrip backend on my mobile phone. I was already angry on the phone and asked if they had arranged a *** room for me?! If the equipment was damaged, why did they arrange to sell the adjacent room?! I asked why they hung up on me, and the front desk stammered and couldn't give a clear reason. Then they offered to move me to the eighth floor. Then they asked the robot to send the room card up, but after waiting for nearly 20 minutes, there was no sound, no phone call or knocking on the door. I tried to open the door and saw that the robot had gone far away, and there was also a security guard walking away with it. I asked the security guard why the robot left and why it didn't knock on the door? ? The security guard said who told you not to open the door?! I *** felt that this hotel was full of ****** for a moment. Originally, I just wanted to sleep well, but it was completely ruined. The next day, there was not even a condolence call. No one explained to me what happened last night, and no one asked me how I rested. This shows how poor the management of this hotel is. Although it is an old hotel in Qionghai with good hardware facilities, such a rubbish service attitude still shocked me. In addition, please do not sell the *** rooms, otherwise if something serious happens, your hotel will not be able to afford the compensation.