To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(540)
Positive reviews(511)
Reviews with photos/video(215)
Close to scenic area(70)
Perfect for kids(42)
Has rooms for families(29)
Convenient parking(25)
Average sound insulation(20)
Loved the view(16)
Friendly front desk staff(15)
Great swimming pool(12)
Negative reviews(29)
Guest User
270° Mountain Panorama Terrace Double Bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The most convenient thing about living here is that you can enter Beacon Hill early in the morning. There are few people and the air is good. You can take photos casually without fear of being surrounded by people. After walking around, other tourists will come. Haha 😄
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Response from Property: I’m so happy to see perfect reviews! Dear friend, thank you! I hope I can have the opportunity to serve you again next time. We will work harder to do better! I wish you happiness every day! Sweet and happy!
sarah0129
Guestroom (Tatami)
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 13, 2024
A great place for self-driving travel. Drive all the way in along the mountain road, right next to the Bijia Mountain Scenic Area. The hotel's hygiene is okay. There are only a handful of breakfast options, but it's filling. There are only indoor hot springs for the time being, and there are relatively few venues. There are not many people on weekdays, so it is okay. It is expected to be crowded on weekends. The water is very clear and does not smell like disinfected water. It should be mountain water. If you stay at the hotel on the weekend, you will receive free tickets. Beacon Hill is not big and is relatively easy to walk. There are some adventurous children playing and walking along the way, and you can reach the end point. So I renewed my room again. But you can’t go hiking every day. I especially hope that the hotel will have an indoor children's playground so that the children can have a place to have fun if they stay for a few more days. The only pity is that it’s been cloudy these days and I can’t see the stars.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Beacon Mountain Forest Resort. We are glad to hear your praise of our staff and facilities. Our staff are very dedicated in providing attentive service and they will always strive to provide better service to our guests. Our facilities are always kept clean and tidy to provide guests with a comfortable accommodation environment.
Christy
270° Mountain Panorama Terrace Double Bed Room
Stayed in Jan 2024
Family
6 review
4.7/5
Amazing
Posted on Mar 26, 2024
The location is very convenient, right next to the entrance of Beacon Hill. If you book, you will get tickets to Beacon Hill for free. There is a parking space right behind the hotel, which is also very good. The hotel facilities are also very new. Breakfast doesn't have too many choices, but overall it's a good value for money.
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Response from Property: (Jiuzhong Waterfall) (Qinglong Gorge Rafting) (Yuequan Tang Valley) (Yuequan Valley Landscape Park) Dear guest, thank you for choosing Beacon Mountain Forest Resort Hotel and leaving valuable feedback. We will take your every suggestion seriously and incorporate it into our services to make your next stay more satisfying.
Guest User
Childlike Theme Family Room
Stayed in Jul 2023
Family
83 review
5.0/5
Outstanding
Posted on Aug 24, 2023
The new hotel is in a good location, right next to the entrance to Beacon Hill. The landscape park at the entrance is fully equipped and suitable for everyone's needs. Children have fun, the infinity pool is suitable for swimming, the breakfast is average but filling, and the surrounding environment is good for vacation.
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6/12
Response from Property: "It's actually easier to separate than to meet, because meeting is a one-in-a-billion fate, and leaving is just the ending of two people." We are very happy to have such a one-in-a-billion fate with you on your trip to Qingyuan Beacon Mountain District encounter. It is your knowing eyes and bright smile that deepen our love for this job. We will wait for our next encounter with you with a more humble attitude and more professional service~~
Guest User
Guestroom (Tatami)
Stayed in Jul 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The hotel is very new. It is located in the Bijia Mountain Scenic Area. The price is moderate. It is clean and hygienic. The breakfast varieties are a bit single. We got up early to catch a late dinner because we went to have breakfast at 7:30 and wanted to finish the meal. We went to climb the mountain at 8 o'clock, but the staff at the scenic spot went to work at 8:30 and were not allowed in until 9 o'clock. We didn't pay attention to this. We recommend that we adjust it appropriately for hotel guests. Travelers who like to get up early and go hiking, please pay attention to this.
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Response from Property: Discover beauty and understand life! Hello, dear guest, thank you for your interest in Beacon Hill Residence. It is a great honor~ I cannot describe the joy and touch in my heart at this time! Only more attentive service can bring a better stay experience and provide you with more convenience and comfort. Let you feel the warmth of home with our help. We will definitely live up to your recommendation! Your love is also unforgettable for us and we look forward to meeting you again
ChanKT
180° Mountain View Twin Room
Stayed in Jun 2023
Travel with friends
22 review
4.7/5
Amazing
Posted on Jul 17, 2023
The hotel is located in the scenic area, about a 3-minute walk from the entrance of Beacon Hill. The location is considered the best. Breakfast is average, not bad at all. The hotel room price includes scenic spot tickets and is well worth it.
Original TextTranslated by Google
Response from Property: Thank you for staying at Beacon Hill Residence, and also thank you for your love for Beacon Hill Residence. Beacon Hill Residence is famous for its scenery, because it is located in a mountainous location with winding paths leading to secluded areas. You can watch the sunrise on a sunny day or watch the sea of clouds on a rainy day. Each has its own characteristics. We look forward to your next stay. See a different Beacon Hill Residence~
Response from Property: 今天天氣非常好,陽光燦爛。一早上班就看到您的好評,真是太開心了!親愛的朋友,感謝您!您的滿分好評讓我們筆架山居度假酒店的每一位員工都倍感欣喜!正是有越來越多和您一樣不斷支持我們的朋友,才有我們持續不斷的進步和成長。期待您和您的家人再次下榻!筆架山小夥伴們祝您擁有長久的美好和幸運,永遠充滿歡喜,新年快樂!
Response from Property: 親愛的朋友,感謝您用心寫下滿滿的好評!還拍了美美的照片!您的滿分好評讓我們筆架山居度假酒店的每一位員工都倍感欣喜!正是有越來越多和您一樣不斷支持我們的朋友,才有我們持續不斷的進步和成長。期待您和您的家人再次下榻!筆架山小夥伴們祝您擁有長久的美好和幸運,永遠充滿歡喜,新年快樂!
Response from Property: 親,感謝您的好評,更感謝您的寶貴意見!我們正常退房時間是中午12點,由於酒店在景區內,客人的退房時間一般也不會提早。如果您需要提前4小時入住,前一天的客人都還沒有退房哦!對於基本天天滿房的春節假期,您的要求真的讓我們十分為難,實在很抱歉!下次您可以選擇平日來,有吉房的情況下,早上都可以辦理入住的。錯峯出行,不一樣的風景,説不定心情會更好哦!祝您新年快樂!幸福美滿!
Response from Property: 非常抱歉給您帶來不便與不佳的入住體驗。我們已針對隔音差、服務態度、房間設施及早餐問題進行了詳細記錄,並將立即採取措施進行改進。我們將加強對員工的培訓,提升服務品質,改善隔音設施,完善房間配置,並豐富早餐種類。期待您能再次光臨,體驗我們改進後的服務。感謝您的寶貴意見,我們將不斷努力,為您提供更優質的服務。
Response from Property: 親愛的朋友,感謝您用心寫下好評!還拍了美美的照片!您的滿分好評讓我們筆架山居度假酒店的每一位員工都倍感欣喜!正是有越來越多和您一樣不斷支持我們的朋友,才有我們持續不斷的進步和成長。期待您和您的家人再次下榻!筆架山小夥伴們祝您擁有長久的美好和幸運,永遠充滿歡喜,新年快樂!