Anyone who goes to Qingyang for business trips, always stay at the Ganyue Hotel. Here, from management to service, all members are very dedicated and very respectful and considerate customers. Especially Ms. Chen Hongying, the hotel's old general manager, Ms. Yuan Fan, the second floor waiters Li Yang and Zhao Yu; The front office waiters Li Yan, Liu Min, Xiaoyu (name not recorded), etc., performed well.
One, during the May Day, on the way back to Xi'an, call in advance (call while driving) to make an appointment. After arriving at the store, Ms. Yuan Fan, the deputy general manager, has reserved a standard room for guests to stay in. The person in charge of the heart is very touched;
Second, Ms. Chen Hongying Chen personally arranged for the front desk to upgrade my big bed room to a standard room. After I checked in, I sent a waiter to send me and my colleagues four bowls of Huanxian lamb noodles. The fragrance was overflowing and very delicious. My colleagues and I were moved on the spot. Indescribable. After the meal, my colleagues decided to see Ms. Chen in person, and promised that if friends and acquaintances in Huanxian County go to Xifeng, colleagues and classmates will go to Xifeng and recommend him or her to stay at this hotel operated by Huanxian fellows (Ms. Chen's own mother's family in Huanxian) in the future.
Third, the meticulous and thoughtful management service also manifests itself in various small aspects, such as Li Yang, the bar waiter on the second floor, and Zhao Yu, who changed shifts later. They were very intimate and polite.
Fourth, the front desk clerks Li Yan and Liu Min, performed well. Because they stayed here many times, they were also familiar with it. After meeting, they greeted warmly. The management staff and staff here were very sincere and honest, as kind and easy-going as family members, leaving a very deep impression on the guests.
Five, the driver Zhao master is also very simple and loyal, he is like a family to care for the hotel, worry about the inside and outside the hotel.
Sixth, security personnel, night duty personnel, treat his or her work as their home, and treat customers like family.
In summary, seeing all this, my colleagues and I came to a conclusion: this hotel will have a great future in Qingyang City in the future. Because it is full of humanized atmosphere, the business management concept penetrates into every detail, such as sending fruit plates to guests, no longer swiping the card on the elevator (the last time I checked in, I had to swipe the card, this stay has been improved), and there are English reports on the elevator: going up or going down . Small details, very intimate.
A hotel that can give customers warmth, care and intimate understanding, thoughtful and meticulous service everywhere, the atmosphere of ”caring” is endless!
Love out of love, blessing to return, if you and your family often stay here, you will also learn a lot of practical experience of doing things.
In short, everything is done with heart.
Best regards
Courtesy
2025.5.5 Huanxian on Monday at 8 pm on the 8th of April of the Lunar Calendar