Tui Magic Life Kalawy

We recently stayed at the Magic Life Kalawy Hotel from the 29th of November to the 6th of December, and we cannot recommend it enough-especially for families with young children! The absolute highlight of our stay was the MyMo Mini Club. We were initially a bit hesitant to leave our boys, aged four and five, in someone else's care. However, all our concerns vanished the moment we saw how much our children adored the staff. From the very first day, they were bursting with excitement and couldn't wait to spend time with the incredible girls who took care of them. Their enthusiasm every morning gave us such peace of mind. Knowing they were so well cared for allowed us to relax and enjoy some much-needed alone time as a couple-something we rarely get a chance to do as we don't have help from grandparents or a nanny. A special thank you to Viktoriia and Lena, who went above and beyond to make our boys feel safe, happy, and engaged every single day. Their warmth, kindness, and energy were unmatched, and our boys couldn't stop talking about them! Having that time to reconnect as a couple was invaluable. The MyMo Mini Club truly made it possible for us to rest and recharge, knowing our boys were not just safe but genuinely happy. It's such a rare and precious thing for parents on holiday, and the care and professionalism of the mini club staff are something we will always remember. Beyond the MyMo Mini Club, everything about the hotel was fantastic. The staff throughout the hotel were incredibly friendly and accommodating, making us feel welcome at every turn. The food was absolutely delicious, with a great variety that catered to everyone's tastes. The facilities were spotless, and the attention to detail in every aspect of the service was impressive. Magic Life Kalawy has truly set a new standard for what a family-friendly holiday can be. Thank you for making our stay so special-we'll definitely be back!

This was our second visit to Kalawy and it really is a home away from home. The resort looks like something straight out of a travel magazine. The gardeners do the most fantastic job and are always so friendly when you walk by them! The housekeepers and cleaners never stop working! Again they always greet you with a friendly hello! The bar staff and waiters are amazing, they again work so hard remembering drink orders and often used to bring me a tea without me even asking. The lifeguards are simply the best I’ve ever known at a resort. When there were minor accidents they were quickly on hand and fantastic at cheering up upset children. They honestly deserve more credit than I could ever give them in a review. Ali was as amazing as last year and was always ready with our towels and a smile for our daughter! The food is the best I have ever had at an all inclusive resort. The chefs are incredibly talented and again super friendly! The restaurant staff always had our drink orders and a high chair ready for us and nothing was too much trouble for them! Lena from guest services was here again and it made us so happy to catch up with her!! She really is fantastic at her job! The children’s club was amazing and although our daughter is too young currently our friends took their 4 year old and she couldn’t get enough of going and cried when we left. The heated pools were brilliant for the children and I loved a swim in the cold water pool. It was very refreshing. Creative station was amazing and we painted our own t shirts as souvenirs. Highlights was the sundowner on the beach. The silent disco, the afternoon pool party with the family bubbles. Sadly we missed the foam party this year but that’s amazing too! I could tell you the positives about this hotel over and over again but honestly you should just book it!!

Last day here today but am looking forward to coming back in February. It has been, for the most part a fantastic stay. A big thank you to Hamada for my lovely coffee every morning. Despite it being the end of a 12 hour night shift, every morning he has the biggest smile whilst he prepares my order. Also a huge shout out to Ciro, who takes the Nordic walking class every morning. His energy and zest have made sure that each walk has been really enjoyable. Thank you to all the staff who work tirelessly to ensure the hotel, rooms and gardens are spotless. The food in the main restaurant has been fantastic, it’s varied and tasty. We always stopped by the lad (sorry I didn’t catch his name) who makes bread outside the restaurant. It’s lovely but I’m sure some guests are unaware he is there! My only gripe is that none of the desserts are labelled so it can be pretty hit miss as to what you have chosen - I can’t stand coconut and got caught out last night thinking I’d picked up some kind of lemon cake . We initially started off in a top floor room in block 21, however after 2 nights of no sleep due to the music going on to 02:30 on the Gala night and then the karaoke until 00:30 the next night, we requested a room change. Without hesitation we were moved to ground floor in block 18, which was then lovely and quiet. WiFi is pretty shocking, however, we went to reception and they gave us a box for the room for which we paid €20 deposit which we will get back when we check out. We tried the Egyptian a la carte and found the food to be lovely. The Italian was also fantastic apart from the tiramisu. It was served still frozen and was basically a tasteless white mousse containing a small amount of sponge fingers….not tiramisu, but we were so full from the other delicious courses, we didn’t need it . My only complaint about the a la carte restaurants was there not seeming to be a non smoking area. If there was we weren’t given the option on arrival and at both restaurants we tried, we were surrounded by cigarette smoke from other tables whilst we were eating. 3 of our party suffered minor dodgy tummies - and no, I’m not blaming it on the hotel/food, however, rather than pay the high prices at the pharmacy for meds, we had a trip out booked so asked the guide to stop off at a pharmacy and we bought the same medication for just a few pounds. So, the flies…..they are persistent little things, intensely annoying and bothersome whilst sunbathing. I found some citronella oil on the sun lounger helped a little. Someone recommended buying Off from the pharmacy, which I shall do on my next visit. So, if the management can sort out the flies, label the desserts and separate the a la carte into smoking/non smoking areas, I’d give it 5 stars!