Hotel Termas Puyehue Wellness & Spa Resort
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1 room, 2 adults, 0 children
All properties in Puyehue
Hotel Termas Puyehue Wellness & Spa Resort
No. 1 of 4-Star Select Hotels in Los Rios
Ruta Internacional 215, Km76, Puyehue, Los Rios, 5290000, Chile
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Highlights
Lots to do
Delicious breakfast
Free parkingAmenities
Indoor swimming pool
Outdoor swimming pool
Hiking
Hot springs
Sauna
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Termas Puyehue Wellness & Spa Resort in Puyehue, you'll be in a national park and within the region of Lake Rupanco and Lake Todos los Santos. This family-friendly hotel is within the region of Osorno Volcano Peak.
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8.9/10
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 47 reviews
Surroundings
Landmarks: Camping Donde Matias
(2.3 km)
Landmarks: Camping Playa Puyehue
(3.2 km)
Landmarks: Conaf Aguas Calientes
(3.3 km)
Landmarks: Camping Chanleufuâ
(3.4 km)
Landmarks: Mirador Laguna el Espejo
(3.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Superior King Room
1 King bed
Private bathroom
Private toilet
Conditioner
Shampoo
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2
Standard Double Room
Non-smoking
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4
Standard Single Room
Private bathroom
Minibar
Doorbell and phone alerts
Private toilet
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4
Superior Double Room
Room Details
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Guest Reviews
8.9/10
Very Good
47 reviews
- Cleanliness8.9
- Amenities8.9
- Location8.9
- Service8.9
Average for similar properties in Puyehue
Review summary
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Location: The hotel is situated in a stunningly beautiful area, offering breathtaking views from rooms and a vast property that feels welcoming to families, with ample space for children in dining and public areas.
Guest User
April 7, 2024
Todo bien
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Guest User
May 6, 2025
The location is stunningly beautiful. The property feels vast, and seems to cater to groups. Judging by the huge number of children in the dining room and public spaces, it is very family friendly. Facilities are eclectic and definitely feel sort of worn, with a 1950s-70s vibe, but I like retro. Most of the time the Starlink WiFi is adequate for texts and emails. But take long hikes and ditch your devices here. Food tends basic (buffet) but with lots of fresh vegetable based dishes, and salads. They had a red wine and two whites available by the glass. My room was standard but adequate…so pay attention to the options if you’re booking. But the view out my window was awesome.
Ricardo
April 19, 2025
Awesome honeymoon experience
Overall, great stay, I opted for the full package and it was worth it with abundant choices, especially in the food and drinks section. The Hotel has a great variety of experiences available. We were pleasantly shocked to learn that our first free buffet was included upon arrival.
Spencer
April 14, 2025
Nice trails. More a resort with many activities, included or not, than a hotel stay for a night
Peter
March 17, 2025
I have stayed at many hottie and have had the fortune to stay at many luxury hotels. I consider that the Termas Puyehue is one of my favourites. The safety is outstanding and the facilities incredible for those who like luxury and a lovely natural environment. My wife and I particularly enjoyed the Mapuche menu. The hot spas were also memorable, as was the architecture. We cannot wait to visit again.
Verified traveler
March 31, 2025
Excellent hotel, so many children
Everything about the retreat is fantastic, but be warned, there are just so many kids running and crawling around the dining room floors and playing loudly in the halls and pools.
Guest User
January 9, 2025
The hotel is located in the middle of a beautiful national park close to the Chile / Argentina border. The staff is generally pleasant and accommodating. The hotel tends to attract groups - we were with 2 other families. It is an expensive place to stay - especially if you purchase the meal plan they offer. Based on the price point, we expected a lot more for our money. The hotel has seen much better days. It was clearly a beautiful facility decades ago, but now is in desperate need of a renovation. The rooms, common areas, and indoor facilities are really dated (the mini golf facility is a joke). We were thoroughly unimpressed by the quality and variety of the food. Fun fact that is not revealed in their website photos: If you want to use any of their pools, you must wear a white cotton bathing cap!
Guest User
November 28, 2024
Classic huge spa hotel in the Puyehue National Park not far from the Argentine border. When you arrive they give you a wrist band for the pools and restaurant deal included in your package. Our standard room was a reasonable size, it was a bit strangely set up as it was clearly a twin which had been made into a double, leaving one headboard to the side of the beds and only one bedside table (which would normally be in between the beds). The room was also fiendishly hot when we arrived, the radiator was on in the bathroom and there is no AC, but leaving the window open got the temperature OK by bedtime. Otherwise everything was good, there is a fridge and safe, robes and slippers and the shower was good with plenty of hot water. There are several trails in the park from here, they are well marked but not all are circular so we only did part of one as otherwise it would have been very long. The main event of course is the pools which are very good indeed. There are two outdoor pools and an indoor one. We were the only people using the lane swimming pool as everyone else was just lounging. The pools are all large, hot and deep and by 8pm there was hardly anyone there. Excellent.
Services & Amenities
Most popular amenities
Indoor swimming pool
Outdoor swimming pool
Hiking
Off-site
Hot springs
Additional charge
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Tennis court
Bowling alley
Billiards room
Table tennis room
Restaurant
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Kids' club
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Hot springs
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Front desk services
24-hour front desk
Safe at front desk
Luggage storage
Languages spoken
English
Spanish
Food & drink
Bar
Lobby bar
Health & wellness
Spa
Additional charge
Billiards room
Table tennis room
Bowling alley
Tennis court
Mini golf
Gym
Massage room
Sauna
Kayaking
Off-site
Mountain biking
Body care
Hot springs
Additional charge
Hiking
Off-site
Activities
Eco tours
Off-site
Gaming area
Public areas
No smoking in public areas
Garden
Elevator
Cleaning services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Children's meals available
Kids' club
Children's pool
Business services
Multi-function room
Conference room
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & security
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:30 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 80
Phone:+56-6002936000
With a stay at Termas Puyehue Wellness & Spa Resort in Puyehue, you'll be in a national park and within the region of Lake Rupanco and Lake Todos los Santos. This family-friendly hotel is within the region of Osorno Volcano Peak.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, hot springs, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Los Troncos, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 107 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, hot springs, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Los Troncos, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 107 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What’s the cancellation policy at Hotel Termas Puyehue Wellness & Spa Resort?
The cancellation policy at Hotel Termas Puyehue Wellness & Spa Resort depends on your room type and booking terms.What’s the cancellation policy at Hotel Termas Puyehue Wellness & Spa Resort?
What are the check-in and check-out times at Hotel Termas Puyehue Wellness & Spa Resort?
Check-in at Hotel Termas Puyehue Wellness & Spa Resort starts from 16:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Hotel Termas Puyehue Wellness & Spa Resort?
What amenities, facilities, and services are offered at Hotel Termas Puyehue Wellness & Spa Resort?
Popular amenities and services at Hotel Termas Puyehue Wellness & Spa Resort include Shuttle service.What amenities, facilities, and services are offered at Hotel Termas Puyehue Wellness & Spa Resort?
Are pets allowed at Hotel Termas Puyehue Wellness & Spa Resort?
No, pets are not allowed at Hotel Termas Puyehue Wellness & Spa Resort.Are pets allowed at Hotel Termas Puyehue Wellness & Spa Resort?
About This Property
| Average Price From | AED1349 |
|---|---|
| Hotel Star Rating | 4 |