Hotels in Kota Kinabalu City Center, Putatan

The hotel staff told us the room we book not ready for customer yet (Maybe the need to do some inspections first before selling the room bcause this hotel is consider as a new building, minor half this building still under construction). Then, we got a new room ( i think it's listed as premier bed king/queen size with seaview). Parking Zone quit spacious but 👻 ( i guess it is paid parking and i see just a few car was park make it look 👻).Thank you Citadines KK ✨🎉 for the hospitality

Room is good and comfy. Location is good. Next to seafood paradise and shopping malls. Staff are friendly and helpful. Recommended.

Staying here for my birthday celebration with my little one and my husband, it was such and delightful experince spend the night there

Nice place to stay but some of the rule might ruin your mood. One of my friend was stayed during promo Rm244 ( Balcony Room) and extra charged Rm50 per night for sofa bed which is provided in the room such a ridiculous !!! So be alert of using extra sofa bed This is my experienced during stayed here. 1. Receptionist are not friendly not even smile at you such a DIVA. Hahahahahah 2. Check -in 2.00 afternoon with strictly rule 3. Asking for deposit RM250 and will be refund after 7 to 14 days !!! So better think twice before you come So uploaded some of the photos i’ve took after check out

Our stay would have been much more comfortable if there were no red ants in the room. What's disappointing was the reception claimed that we brought the ants with us simply because we had brought fruits when in fact the ants were discovered upon us checking in as I saw a few on my bed when I placed my bag on it. They refused to allow us to change room because of the high occupancy. The hotel should have been more diligent in their housekeeping instead of accusing us and then supplying us with a can of spray to remedy the situation which the reception thought could fix the problem but ending up stinking the entire room for the whole evening. That created another problem since the windows couldn't be opened so we had to bear with the aerosol stench throughout the night.

It was a wonderful place to stay with a family of 5. The place is nice and and clean. Bed is comfortable. Host also helpful and they allow us to check in 4 hrs earlier from the normal check in time. This is the first apartment that offers such a good service. Thank you for such a wonderful stay. May your business blooming. 🎊

Spacious area. Just maybe need to change the sofa. It’s torn already..But overall it’s okay

Our stay at Sutera Bay by Pinstay + was extremely pleasant. The atmosphere, view and cleanliness were at a high level. It would be nice if there was soap at the sink in the bathroom so guests might use it after coming in from the street. All the workers were very friendly, but we would particularly like to mention the receptionist Lin who was exceedingly professional and friendly, she got out of the way to make our stay as pleasant as possible. Thank you for your service.

The room is super clean and the location is strategic. The staff also very nice. They give us a free luggage tag when we were check out. Thank u so much !

Very impressed with the instructions for self checking in and the room is nice and clean and overall very happy. Air con is cold and the hot water shower is nice. Ample food choices around the area. Will be back. Thank u Already recommended to my friends who are traveling to KK later this month.