Guest User
October 15, 2024
Under amenities, it was clearly mentioned that parking was available. However, on reaching the hotel, we discovered that the lane is not convenient to drive a four-wheeler. Then, one of them "helped" us to get parking at a 10 minutes walking distance, which charged us rs 400- for two nights. But, that one was in a narrower lane. So, after the first night's parking, we found out a government parking at the seaside, and it cost us rs 250- again. The previous one said no refund will be issued. So, overall, we had to spend rs 650 extra on parking. We had booked with complementary breakfast. But, they were not interested in serving that. After too much insistence, they served it on the first morning. On the day of departure, they mentioned there is no complementary breakfast on the checkout day. Generally, hotels serve complementary breakfast on checkout day. We had not taken breakfast on the check-in day, too. So in a 2 day booking, they reluctantly served complementary breakfast for one day only. The ac capacity for the room size we were allotted was not adequate. The restaurant was not serving tea/coffee as well. So, the staff was getting these items from outside and charging 20-25 extra every time. There were termites on the furniture and bed bugs. Only pro was the size of the room.