Hotels near Parada 11 Mansa, Punta Del Este

I recently stayed at Be House Suites for my best friend's wedding, and unfortunately, my experience was far from satisfactory. Despite being allocated what was supposedly one of the best rooms in the hotel, I encountered a slew of issues that marred my stay. First and foremost, the pervasive smell of sewage in the bathroom was utterly repugnant. This wasn't just a problem confined to my room; friends staying on the same floor also voiced their grievances about the unpleasant odor permeating their accommodations. There was a noticeable leak in the bathroom of my room, with water incessantly dripping into the bathtub. Understandably, this rendered the tub unusable, detracting from the overall comfort and convenience of the space. On the first day of our stay, our room was inexplicably overlooked, and it remained unclean until I had to complain to front desk. However, the pinnacle of disappointment was reached when, on the morning of our departure following the wedding festivities, the hotel decided to conduct water maintenance without any prior warning. Imagine our shock upon returning from the celebration to find a note hastily taped to our door, informing us that water to all rooms would be shut off. This meant we were unable to shower, flush toilets, or even perform basic hygiene tasks like brushing our teeth before our flight home. To add insult to injury, the hotel failed to provide any alternative solutions or even basic amenities such as extra water bottles. Despite voicing our concerns to the front desk, the response was wholly inadequate. Their (feeble) attempt at appeasement was to offer not charging for items from the mini-bar. When I requested to speak with the manager, I was informed she was unavailable and promised a callback that never materialized. It's evident that customer satisfaction is not a priority for this establishment. In summation, my experience was marred by a litany of issues ranging from subpar cleanliness and maintenance to gross negligence in guest communication and satisfaction.

Went to Punta del Este for a wedding and stayed 3 nights at Bonne Etoile Hotel. It is a relatively small, family-run hotel. Staff were outstanding and went out of their way to make us feel welcome. We chose a superior double room: comfortable bed, AC and ceiling fan. Shower had good water pressure and very good hot water. Breakfast was very good with options. It has the best location in Punta del Este. Excellent value for money. Will definitely return.

Yes this is a beautiful hotel for beautiful people but there are major ussies with service and the location is not ideal. In terms of service, the bath didn't have a plug and despite request for 4 days they did not provide one. Not much point in having a jacuzzi bath if you cannot use it. One day the room wasn't cleaned when we got back at 4pm. Even when they did clean it was poorly done (rubbish not cleared and new shampoo not provided). Staff at the beach club were rude. The pool staff on the other hand were rally helpful and charming. The hotel has an excellent indoor pool and large jacuzzi in a very nice spa. Whilst this is opposite the beach (where the hotel has its own beach club) there is nothing nearby and you really need a car here.

Since we arrived ( early) we were greeted and welcomed. We were celebrating anniversary and got a room overlooking the city and the water. Bed was very comfortable, shower with a fantastic pressure, good towels and clean, crisp linens. Breakfast was superb, added by smiles and good attitude of the person in charge. If you are looking for comfort, cleanness, service, Boutique hotel Atlántico is a must.

O hotel é antigo (anos 80) e com 2 elevadores pessimos e mofados e nada é minimamente acessível. Vamos começar pelo Banheiro do quarto que antigo é sem ventilação, somente uma lâmpada e precisando de torneiras e utensílios novos. O quarto é espaçoso mas também tudo muito antigo, o guarda-roupa tem mofo e a tv é minúscula. Além disso, você não encontra tomadas disponíveis. O frigobar é dos anos 70 e como todo o resto muito mofado e com uma pessima condição. Se você ainda quer se hospedar aqui o Restaurante caríssimo e ruim. O café da manhã é modesto e com poucas opções, no Brasil tem muita pousada simples que oferece algo melhor. Se você ainda pensa que a experiência não tava boa, meu esposo foi picado por pulgas que estavam na roupa de cama e o hotel nem se retratou, somente queria trocar os lençóis e queriam passar só um venino no colchão. Não queriam nem trocar o quarto…Isso numa hospedagem de 2000 reais a diária é absurdo. Se você estiver buscando um por do sol, isso não falta na região que inclusive você pode usar o mirante ao lado do hotel que é de graça e tirar as fotos. Me senti no dever de mostrar esses pontos pois as demais avaliações estavam focando somente na paisagem sendo que a experiência do hotel é fraca!!!

I paid for a room with two beds, one for me and my husband and another for my two children, and I arrived at the hotel, and there was simply no room with two beds. After a while, with the good will of the Solidad official, she gave us a upgrade and we went to a large and comfortable apartment, but with the same problem, there were no two couple beds, just one! They put two abulous, improvised, riding single beds, super discomfortable, they put us in a larger room to feel theoretically having an upgrade, but the comfort of my children was very lacking. The hotel is always inadequate, the old accommodation, the towel exchange and bathing goods. He left a lot to desire. The only positive point is Solidity, who did everything he could to help. However, the hotel is far from being a recommended resort.