To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(23)
Positive reviews(14)
Reviews with photos/video(2)
Negative reviews(1)
モワモワ
Standard Double Room
Stayed in Sep 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Sep 21, 2024
We were very grateful to have a heated room even though it was cold!
I couldn't find the remote control for the heater in my friend's room so it didn't work.
The breakfast was very satisfying with a variety of fruits and catering!
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Wodeyoushounengganzhitianxiang
Standard Twin Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 18, 2024
熱水問題比去年強了不少,得到了改善
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Yanxiaoyunsan
Standard Double Room
Stayed in Sep 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Oct 14, 2023
祕魯普諾是一個旅遊城市,這個酒店全是條件不錯的中高檔了。還是值得居住的。
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Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 31, 2023
Good hotel in a fantastic location right next to the main square. Very comfortable beds and combined with slight altitude dizziness had best night sleep! Breakfast spread could be a bit better/more filling, but it was good. There were issues with hot water on both nights I stayed here, and it took a while, but the staff were very attentive and fixed it.
Guest User
Stayed in Aug 2022
Couples
2.0/5
Posted on Aug 7, 2022
Do not get a room that faces the street. Every single car that goes by beeps its horn at each corner. This does not start at 8 o’clock or 10 o’clock at night he goes on 24 hours a day. The room itself was clean, but the bed was hard as a brick. this day could’ve been a lot better if we were at the back of the building.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 13, 2024
I went for the Candelaria festival and it exceeded my expectations. Clean rooms, towels, super comfortable beds, very well-equipped bathroom with shampoo, conditioner and hand soap dispensers, and has a hair dryer. The shower with lots of hot water.
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 13, 2024
Hotel in the center of Puno, new and very comfortable beds. It has an elevator. Offers mate breakfast buffet. Coca tea all the time. Good equipment: hair dryer, heater, excellent Wi-Fi, international channels. Cozy place in the city of Puno.
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 13, 2024
Excellent location. The hotel is located near the plaza where I found city activities that relax from time to time and the excellent breakfast. It had a variety of sausages, a variety of fruits and drinks all on a buffet table.
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Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 11, 2023
We were at the Balsa Inn Hotel, the best thing is comfort. Excellent location. Very complete breakfast. It has a very necessary elevator at the height. Infusions available. New beds and hot water in the shower. One step away from the Plaza de Armas.
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Guest User
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Nov 15, 2022
I had a pleasant experience at the hotel, from the moment we arrived they treated us very well, they were friendly and helpful; The room I had was very comfortable and clean. I also liked it because of the location, it is ideal since it is in the center of the city close to the main services, I highly recommend it, excellent quality-price ratio in Puno.
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Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
I loved it, the service 10/10. The receptionist Nataly was exceptional in her attention, she was very friendly. The breakfast was good, the room was spotless. The staff was always willing to answer my questions.
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Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel is very well located, the best thing is that it is close to the main square and the place is very safe all the time, varied buffet. The very friendly staff helped me guide me the best at all times!!
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Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Excellent hotel, perfect location, beautiful view and all the staff is extremely friendly, always attentive to any guest request. In addition, the food is great and the buffet breakfast service is fantastic.