BuBu Villa

The room is large, with a courtyard, and a little bit of a Maldivian feel, but no hair dryer was found. The food is good, the taste is OK, the ingredients are fresh, and it is slightly more expensive than other nearby restaurants. The service is still quite enthusiastic, especially the on-demand food service staff for breakfast, who are very enthusiastic and proactively ask if there are any dishes that need to be ordered. Proactive service is precious and feels very good. However, the front desk service is perfunctory, seemingly enthusiastic but not solving the problem. After waiting for a long time, no one took the initiative to tell us that we can check in. We went to the front desk to ask, and a few chatty waitresses smiled and said that it was ok now. When we left, we missed the boat because the front desk arranged to wait for the water taxi. Obviously, we were very anxious and asked many times, but the front desk told us that there was no problem. The boat is often late. I asked them to call the shipping company to inform us that we have not boarded the boat yet, and I guess there was no communication. I was speechless. The service to customers should not be just superficial enthusiasm. I hope to really solve problems for guests instead of creating problems.

Tout est parfait. La chambre villa avec le jardin, lit confortable, airco qui rafraîchit bien. Le nettoyage de chambre quotidien, tout le monde est au petit soin. Le restaurant est situé en face de la plage donc superbe vue. Je tiens aussi à féliciter le chef cuisiner Waqar pour ses délicieux plats et le superbe petit déjeuner qu’il propose avec son équipe et aussi pour son service, le seul cuisinier qui se déplace à votre table pour vous demandez si vous voulez quelque chose d’autre ou vous resservir, merci pour tout ! Il y a également un cocktail offert entre 16h et 18h pour le happy hour..