Alunan Resort All Inclusive (2 Night Min.)

Good place to stay

TYPHOID FEVER ALERT!!! Public health is aware of this and we are sure that staff knew it as well but they didn’t mention it for a sole business purposes! On a check in we got reusable bottles for their filtered water but in our room we found plastic bottled water. When asked why? We were told that some customers are sick because they ate in other restaurants outside the resort!!! First warning sign. We were all vaccinated against Typhoid fever in Canada but regardless we all got ill and landed in hospital on IV antibiotics and fluids! We were told in the hospital that they had an outbreak of typhoid due to poor sewage treatment and it can be from water, food or snorkeling around the island where even corals died due to sewage pollution! This is a NEW resort beautifully designed and VERY EXPENSIVE to allow something like this to happen!!! Everyone was sick in that resort!!! Also food selection was poor but tasty! We questioned the food handling, because they would make food and let it sit on 35 C degrees for hours! We did not have a single bite outside the resort! At night there is no entertainment, so you feel locked in, because the path to other villages is through the jungle or by boat. The doors in the rooms are cut too short and not possible to close completely, so we had all sorts of jungle insects and animals roaming around the room! Snorkeling excursions were nice but it seems we snorkelled in the sewage water!

Overall my stay was great. Staff were friendly and helpful and even took me on a solo snorkeling trip. However, as it was close to the time of closing the resort for the monsoon season, there were very few people at the resort and by the end of my stay the staff were clearly packing up and ready for their well earnt break. The room TV system didn't work and the wifi was not good in my room so watching movies at night had to be done in the restaurant. The food was limited when you stayed 6 nights and the advertised timing of the 2 resetaurants was not what was available. However, the staff knew me by the end of the trip and looked after me very well. The snorkelling was amazing and it was such a treat to see so many different sea creatures. The team on the tours were great, even talking my GoPro down to catch a picture of the green sea turtle! I would go again but I would probably go in June or July when the resort was busier and everyting open as advertised.

The warm service that started from the jetty office in Kuala Besut, to the warm welcome and introduction at the resort, right up to the farewell , really contributed to our family's great stay here in Alunan. The room was nice, plenty of space for everyone too (we stayed in a quadruple room), despite the walk up to the room (NOT recommended for senior citizens) The trip guides, boat captains were very friendly too. the Captain even made recommendation n took us to Teluk Keke, when our snorkelling trip was cancelled due to earlier choppy waters. The coral guardians were very kind to share with us so much about corals, and entertaining all our questions. the F&B Staffs too were happy people. so it made the food n drinks all the yummier We will defintely be back, in better weather season! Thank you for a wonderful holiday !