Perhentian Marriott Resort & Spa

Definitely the most surprising and exciting trip in life! None of them are very memorable! There are not many tourists who make reservations to visit Perhentian Island in the off-season, so the beach seems to have become a private scenery for me and my sisters. The staff on the island are very friendly and cordial, which gave me a surprise beyond my expectations. I have stayed in many hotels under the Marriott brand and they are all good, but this one gave me an experience like going home. I was on the beachfront downstairs. When we were dining at the small restaurant next to us, the hotel staff treated us to dinner because we didn’t have any cash! When we returned to the airport, the staff at the pier drove us in their own private car to take us around the town. Manager jc also responded to my WhatsApp during the break and helped me with a lot of trivial matters. We were late to catch the boat back to the dock, and all the staff worked together to help me! I was very reluctant to leave when I left, as if I had arrived at a wonderful experience in a Utopia! Every staff member provides above-and-beyond professional and considerate service! 

There was a sign at the airport to pick up the passengers, and the luggage was delivered to the room after checking in at the pier. It was very detailed and the requests could be arranged without any worries. The room was new and most of the views were very good. The room taxi was fast, the meals were clean and hygienic, and as for the taste! It depends on the person! I saw the hotel's internet celebrity lizard and the shark family at the pier! There was someone to accompany the children's entertainment room throughout the whole process (the baby needs to have a certain language foundation). Overall, it is basically difficult to communicate in Mandarin in the new hotel, but English is barrier-free!

Amazing, magnificent place, super helpful and kind staff!

The hotel is very good, especially the service is very thoughtful, the facilities are also very good, special praise for the housekeeper Elli, who prepared a lot of small surprises, two handwritten cards and helped us solve a lot of problems! Very good stay experience!

Don't book with Ctrip. Once you get to the island, you won't be able to go back. The hotel won't tell you when you can go back, and Ctrip won't solve the problem. All subsequent itineraries will be interrupted.

Very satisfied