Krystal Vallarta
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1 night
1 room, 2 adults, 0 children
All properties in Puerto Vallarta

Krystal Vallarta

Av. Francisco Medina Ascencio S/N, Zona Hotelera Norte, Puerto Vallarta, Jalisco, 48300, Mexico
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Amenities
Outdoor swimming pool
Spa
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This beach hotel is 3.6 mi (5.8 km) from Playa de los Muertos and 9.7 mi (15.5 km) from Nuevo Vallarta Beach.
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6.9/10
Cleanliness6.9
Amenities6.8
Location7.0
Service6.9
All 101 reviews
Surroundings
Airport: Licenciado Gustavo Diaz Ordaz International Airport
(9.7 km)
Landmarks: Skydive Vallarta
(210m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room With Sea View
6

Deluxe Room With Sea View

2 Double bed
Has window
Non-smoking
Air conditioning
TV
Ocean view
Electric fan
Room Details
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Standard King Room With Ocean View
9

Standard King Room With Ocean View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Room Details
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Standard Room With Ocean View
7

Standard Room With Ocean View

2 Double bed
Has window
Non-smoking
Air conditioning
TV
Ocean view
Towels
Room Details
Check Availability
Deluxe King Room with Mountain View
6

Deluxe King Room with Mountain View

1 King bed
Non-smoking
Air conditioning
TV
Electric fan
Mountain view
Room Details
Check Availability
Standard Room With Garden View
6

Standard Room With Garden View

2 Double bed
Has window
Non-smoking
Air conditioning
TV
Towels
Garden view
Room Details
Check Availability
Deluxe Room With Mountain View
7

Deluxe Room With Mountain View

2 Double bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Mountain view
Room Details
Check Availability
Standard King Room With Garden View
6

Standard King Room With Garden View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Mountain view
Towels
Room Details
Check Availability
Deluxe King Room with Sea View
3

Deluxe King Room with Sea View

1 King bed
Non-smoking
Air conditioning
TV
Ocean view
Electric fan
Room Details
Check Availability
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Guest Reviews

6.9/10
101 reviews
  • Cleanliness6.9
  • Amenities6.8
  • Location7.0
  • Service6.9
Average for similar properties in Puerto Vallarta
Most Mentioned
Review summary
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Location: Frequently praised as convenient, with proximity to the beach, nearby attractions, and a good balance between accessibility and distance from crowded areas.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2024
The room facilities are too bad. The location is great. Just downstairs is the seaside. It is an old hotel. I stayed here for 4 days. Breakfast was so so.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Worst experience. We got there and showered to get ready and noticed there wasnt even any towels in the room called to have some brought up and they brought 2 towels up a hour later and said the would bring wash clothes hand towels later never did. Then when we talked to manager they never even apologized or anything. Food was horrible. All we ate was fruit and they tried to charge us 1,100 for that. Definitely will not go here again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
Nunca nos avisaron que el hotel estaba en remodelación, había maquinaria pesada en todo el hotel, con un ruido espantoso todo el día, camas rotas, cortinas, colchas y sábanas asquerosas, nuestra habitación a pesar de que se contrató la más cara daba a otra habitación y solo nos dividía una puerta de madera, estando expuestas a los vecinos borrachos y ruidosos toda la noche, hubo reportes de robo dentro de la habitación por parte de los huéspedes (robo de dinero en efectivo) lo cual nos hizo preocuparnos y estresarnos más, cuando se supone que íbamos a relajarnos y fue un verdadero infierno, tanto así que pondremos una queja en la profeco.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2025
El servicio del personal es excelente, Luis Fonseca excelente animador y estuvo al pendiente de todo, más colaboradores como Luis .
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
muy agradable pero me tocó dormir en el suelo por que no nos cambiaron la habitación, la comida está rica, las bebidas están buenas. faltan más sombrillas en el área alberca y camastros. las actividades están divertidas participé con luis fonseca en una actividad y fue muy amable, sin duda volvería a visitar este hotel
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
Me gustó mucho el servicio de todo el personal es excelente, Luis Fonseca el animado es una excelente persona muy atento es muy ameno el ambiente en la alberca está excelente, la comida está muy rica toda es muy poca variedad pero el sabor es bueno de todos los platillos, solo siento que faltaría snacks en el área de piscina, de las habitación es todo muy bien muy limpia muy fresca y siempre todo está en orden, la bebidas son excelentes
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
Lamentablemente, mi experiencia en Krystal Vallarta no fue la mejor. El hotel necesita mucho mantenimiento y atención. Las áreas comunes, especialmente las albercas, están descuidadas y no hay personal supervisando. Muchos huéspedes juegan con pelotas dentro de la alberca, mojando a otros sin consideración, y nadie pone orden. Los elevadores tardan muchísimo y, cuando por fin llegan, se llenan de gente intentando entrar todos al mismo tiempo. Además, hubo ruido de construcción desde las 8:00 a.m. y en ningún momento se nos avisó que habría trabajos en curso. Las almohadas no se diga 2 duras y dos suaves. Las albercas están completamente saturadas, ya que el hotel aparentemente vendió parte de su terreno y ahora hay menos espacio para los mismos (o más) huéspedes. En general, el hotel está muy mal cuidado y se siente sobrevendido. No volvería, al menos no en su estado actual.
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E‍v‍e‍l‍y‍n‍ ‍T
July 5, 2025
El joven Pablo del bar, excelentes bebidas y atención Muy atento y servicial También el joven Cristian del restaurante bufet, gran servicio
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Services & Amenities

Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MXN$50 (approx. PHP 153.99) Daily. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
MXN$200 (approx. PHP 615.94) per person
Adult
Buffet:MXN$390 (approx. PHP 1,201.07) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1969
  • Renovated: 2010
  • Number of Rooms: 98
With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This beach hotel is 3.6 mi (5.8 km) from Playa de los Muertos and 9.7 mi (15.5 km) from Nuevo Vallarta Beach.

Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 388 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Krystal Vallarta?

The cancellation policy for Krystal Vallarta varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Krystal Vallarta?

Standard check-in time at Krystal Vallarta is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Krystal Vallarta?

As much as we love pets, unfortunately, we are unable to accommodate them in Krystal Vallarta.

How far is the Krystal Vallarta from the closest airport?

The closest airport is Licenciado Gustavo Diaz Ordaz International Airport, and it is about 19 mins from hotel by car (9.7 km).

About This Property

Nearest AirportLicenciado Gustavo Diaz Ordaz International Airport
Distance to Airport9.73KM
Average Price FromPHP11050
Hotel Star Rating3