Hacienda San Angel

This was the last stop on a 3 hotel PV vacation - the day before we checked in my wife jokingly said “this place better be perfect”- someone how expectations were exceeded!!!! The staff were amazing and friendly , the food was great and every brink in that building was perfection. Sitting on a covered porch, surrounded by antiques and artwork , watching the rain hit the ground level pool, while drinking a margarita, felt like a little slice of perfection - my family will be back and for more days!!!! Thank you for an incredible 2 days!!!!!

My wife and I had a wonderful stay at Hacienda San Angel. An incredible and intimate property with world class service from the entire team (a special shout-out to Luis for his attentiveness to us and to Mariana for her support prior to our arrival). We are looking forward to our next visit to this amazing property.

Absolutely gorgeous inside. What a treat. Oozing with charm and class. The pools, the rooms, the grounds and the views are spectacular. Unique, historical and unparalleled location and history. Street noise is a bit loud in the front, choose a room in the back if you’re really sensitive to noise. It’s at the top, be prepared to hike or uber. You have to work for views like these. Loved every inch of this place. Staff were caring and attentive.

Absolutely the Best From the moment we were greeted at the door we felt at home. Lovely, lovely small hotel with interesting history. Every person working here was so pleasant and accommodating. The mgr. has some very sweet , small rescue pups she brings to work and they were a pleasure. We were greeted each morning by Luis who took the time to talk with us and remembered how we liked our morning coffee and he just made us feel so welcome each time we saw him. I highly recommend this lovely hotel. If you do t stay here you should save a night to enjoy dinner in their rooftop restaurant for delicious food, fine service, amazing sunset and live music.

I stayed at the Hacienda San Angel from March 25, 2025 to April 1, 2025. The Tuesday we arrived my wife had already book dinner at their restaurant so we didn't have to go out after the flight from Mexico City. After our meal, we decided to stroll around the hotel grounds to get acquainted with the property; I started climbing up the steps of a beautiful staircase they light up at nigh with candles, and had barely reached the top when an employee started yelling at me and telling me I wasn't supposed to be there; I promptly climbed down. We continued to walk around and I went up another staircase to the right of the reception – bad idea! I was checking the city's night scene from up above when the same employee appeared again. She stared shouting I wasn't supposed to be there; my wife, who had stayed at the bottom of the stairs, told her we were guests and she calmed down considerably. Next morning I went up to the reception to tell about the incident but the receptionist said the manager wasn't around and promised to convey my complaint as soon as she saw him/her; we stayed in the hotel for almost a week after that but I never heard from the manager. The lady in question showed up at our door one morning, looking contrite, and offered me a bottle of wine as an apology. I don't blame the incident on the employee's ignorance, lack of tact or intolerance, I blame it on management's inadequate training and sensitivity. You make copies of guests' passports so, use that information to avoid seeing your own employees go around offending and insulting the same people who pay the bills. It was at the end of the 1800's when Mr. César Ritz stared running luxury hotels in France; it would be useful to you to read his accounts about how to handle safety and security the right way – or just ask the Israelis. I appreciate your concern for the security of your hotel – after all it's my home for however long I stay – but do not do it at the expense of your guests' respect and dignity. Yours truly, Manuel J Galaviz