I had an absolutely wonderful stay at this hotel, and the staff truly made the experience unforgettable. Every single person working here was kind, professional, and full of class—you can tell they genuinely care about their guests. One staff member who stood out in particular was Ruben. He is one of the nicest and most helpful people I’ve ever encountered at a hotel. He went above and beyond in every way, always checking in on us, showing us around, and making sure we were comfortable. He was especially thoughtful and patient while helping an elderly lady I was traveling with, which meant so much to us. On top of that, he made the best piña coladas I’ve ever had! Well-mannered, attentive, and truly exceptional at what he does. The hotel itself is absolutely breathtaking. The pools are gorgeous, and the sunsets—especially by the second pool—feel like something straight out of a dream. The rooftop is another highlight, featuring a massive, beautiful jacuzzi that’s perfect for relaxing and taking in the view. The rooms are all unique, each with its own character and charm, almost like individual art pieces. Everything about this place feels thoughtfully designed and welcoming. From the incredible staff to the stunning atmosphere, this hotel exceeded all expectations. Highly recommended, and I would return without hesitation.