Apartamentos Monteparaiso

We booked a room with wifi and were put in a faulty room with none - we then had to wait 2 days to be moved to a room with wifi. Apart from this i enjoyed my stay Thank youvso much 👌

Needs to Improvement Overall this property is old and needs upgrading. No reception, only facility is the pool.The checkin method of finding a keybox was unexpected, allso not mentioned when I first booked.I found it difficult being guided in the poor light, by a person whose english wasn't the best. I Ididn't have wifi and shower remained cold for duration of my stay When I did find a person he advised me there was no wifi available in the complex. He was a repairman, not reception.

Not Recommended. These apartments are no longer part of the Servata Riosol Hotel Resort. To check in there is a telephone number at the gate entrance to ring for someone to give you access to your apartment. There is no open 24hr reception desk or area. The apartment block seems to be a mixture of privately owned and rented apartments. The pool area was dirty and never cleaned during our stay. So we never used the pool. The local toilets to pool area were unclean with some units out of service. There was no Wi-Fi in the apartment . Apartment cleaned every 3 days and towels and bedding changed. There is no pool bar or any area to purchase food or drinks on the complex. Available sun beds with a lot of broken umbrellas. The area is dated and in need of a good clean and overall. There is a two lift system to get from pool area to top entrance. Noisy work been carried out in some private apartments during our stay. Our apartment was a one bedroomed, kitchen had minimum cutlery etc for self catering, microwave ,toaster, kettle, two hot plates. Bathroom looked like been modernised in last few years and was clean. Light up mirror and hair dryer. Free safe in room. Bedroom with fitted units and drawers etc. So our apartment not to bad compared to others that people showed us. The apartments are right opposite the Europa shopping centre, with plenty of bars and restaurants. With a few supermarkets. We would never stay in these apartments again. The complex needs a complete overall in our opinion.

Awful place. The pool was all taped off which On the beach did not tell us about. The rooms were not cleaned and no clean towels provided. No reception you had to ring a number and then get guided to your room over the phone. There was no lighting at night and there were loose floor tiles everywhere

Absolute shocking place. No reception no WiFi no air con. In the apartment it self there is cupboard doors hanging furniture is filthy and walls need a good clean. Pool area both pools closed and no reason as to why. I would not stay there again if it was free. No travel agents should even put their name to this place. Words can not describe how bad I feel about this place. I always say to my wife don’t read reviews because everyone as there own opinion on things and this review is just mine. But this is so bad I think people should know about it