Servatur Terrazamar Sun Suite

We booked this hotel as we needed an extra night before checking into our main holiday. Pleasantly surprised at how lovely this place was. We had a pool level room with a huge terrace, very clean, well maintained. The only downside was only the bedroom had air conditioning and as we used the sofa bed (very comfortable) as well it was a really hot night! Excellent y friendly service and the buffet breakfast was lovely. But a long walk and multiple lifts … but wow the view from up top was incredble. We would definitely stay here again

We thoroughly enjoyed our stay at the Terrazamar. The rooms have everything you need for a comfortable stay. The balconies are amazing, such a good size equipped with 2 loungers, table, parasol, 3 reclining chairs and a clothes drying stand. After the first day it became apparent you have to queue before 10am to be able to get a sunbed by the pool - a lot left empty until 12noon / 1pm. All staff so polite and extremely helpful. The pool bar has a good selection of food and drink. Excellent location to walk to Mogan Mall and Commercial centre with minimal noise from either.

We came in July, arrived to a bottle of bubbly for our anniversary and they left water and drinks in the fridge which was amazing as we didnt arrive until midnight due to delays- it was our first time in Gran Canaria and these apartments did not disappoint, they staff were so friendly nothing was too much trouble, made us feel very welcome, we used the pool across the road where they had Kiko the entertainment guy who was absolutely amazing got all the adults and children joining in the games and a great bunch of families (we didnt even have kids with us) these apartments are in a brilliant location to bars and restaurants - no noise at night a taxi away from the top which reception booked for us and was there in seconds we came away having had a fantastic holiday, we have booked for May next year as soon as we got back and for longer! - we may squeeze another one in later in the year we may have just found our go to place - well done Terrezamar brilliant hospitality

Stayed in a number of different accommodation in Puerto Rico and decided to give this one a try, mainly due to the fact my 82 year old mother was with us and it had easy access to the flatter areas on the resort. Lots of lifts and stairs which did help us get to the Mall and Centre easily but I didn’t fancy going up to the pool on 10th floor regularly. Luckily we had a tub on our huge balcony and filled it with cold water. The pool in Terrazamar looked more spacious, we looked directly on to it but as it wasn’t a walk in, we didn’t go. Rooms are huge, everything you need, not sure why people say they are tired as looked great for the price. Beds are superb, I am really funny with my bed and I slept like a log, the air con in room helped, would have liked it in the living space too. Shower was fab, rainfall or normal to choose from. We stayed in the adult room and had robes, slippers, pool towels as well as Prosecco, beer, Fanta juice and water in the fridge upon arrival…lovely touch. The balcony has 2 beds and 2 chairs which recline, has a huge clothes dryer too. Washing machines are also available to use in the complex if needed. The bakery and bar area was fantastic, such good value and the burger was amazing. So friendly too and same in the shop. All staff were very nice but our cleaner (we were in 1216 and 1218) was just so lovely and was always on the go making sure our rooms were just right….all staff work really hard to make your stay a pleasant one. The entertainment we watched from our balcony, seemed too energetic for me on a hot day but it was enjoyed by all around the pool. The only negative for me was the wardrobe hangers, I’m small and I couldn’t reach so a big problem for me. The number of stairs and lift journeys became tedious but not enough to stop me returning if I get the chance. I would recommend this complex and especially if you have some mobility issues as so easy to get to flat area of the resort.

Very clean hotel and staff are so friendly and very helpful lovely pool areas a lot of entertainment during the day round the pool. The food very nice. The apartment is central to where we needed to be definitely book again.the whirlpool was very good you didn’t need to leave your balcony if you didn’t want to. The apartment had a good size kitchen.