Servatur Hartaguna - Adults Only

Beautiful hotel. Always spotless and easy to get a sun bed even in school holidays. The best tip was to take the two lifts down in the montebello (your room card gives u access through the gates) to save all the steps. Amazing holiday thanks!

Loved this place, pool area was lovely with plenty of space, cabanas and sun beds, the apartment had everything we needed & the pillows were great. Hotel was kept very clean & the reception staff always greeted us with a smile. It’s only about 10 minutes walk down in to the centre short walk then 211 steps ( a bit longer on the way up!!) there’s plenty of taxis available & a stop right outside the hotel, however fortunately we are fit enough not to need one. Only very slight downside is it would be really nice to have the pool bar open a little later the 5pm, however it’s well stocked & has a 12:00-13:00 happy hour. The food was good too, from pizzas to burgers, garlic bread etc. and well priced. Mogan mall is worth a visit ( about 15 min walk from hotel) & there are some good eateries there too The coastal path from Puerto Rico bay to Amadores is well worth it, just over 1k walk & there is a cafe built into the rock if you need refreshments.

My partner and I stayed in room 605 from 03.07.25 until 10.07.25. The hotel is very clean, and all of the reception staff were friendly and helpful, in particular Manuella, who advised on where to order food on our first night (we arrived late), and booked excursions for us. The room itself was spotless and spacious, with a nice balcony (complete with 2 reclining chairs, table, and small space to hang wet bathing suits/towels) that had a view of the harbour and sea. There is a kitchen area comprising of a fridge, microwave, 2 ring hob, kettle, toaster, and coffee percolator. There are enough plates and cutlery etc. For 2 people. The bed was very comfy, and had some of the best pillows I've ever slept on whilst on holiday.The bathroom was a good size, with a large walk in shower that has both standard and waterfall options. There is a hairdryer in the bathroom, but it is a typical hotel one attached to the wall and isn't very powerful. There was a bottle of water in the fridge on arrival which was appreciated. There is a safe in the wardrobe (which has hangers) which is free to use. There is a smart TV in the room, however, we had issues connecting to some of the apps, and couldn't use Netflix. We were also unable to cast to the TV. There is a small bin under the sink, but bigger bins on each corridor. Once the balcony doors were shut we didn't hear any noise from outside, though I can't comment on whether this would be the case during high season. As well as bathroom towels each room also comes with pool towels too. The pool area is kept very clean, and had a lot of seating both near to the pool and around the corner where there is a jacuzzi and multiple beds (these are all sun facing for the vast majority of the day, but all have umbrellas for shade). There is a well stocked pool bar that is open 9am - 5pm daily, and serves lovely food. Everything we ate here was cooked well and tasty. Happy hour is from 12pm - 1pm, and has a good range of cocktails to choose from. There is a lifeguard on duty until 6pm daily, but the pool remains open after this. The only day we didn't see a cleaner was on Sunday, and on the days they cleaned our room they were efficient and did a great job. The hotel is an equal distance between the commercial centre (down the hill) and Europa Centre (up the hill) which is where most of the shops and restaurants etc. Are located. It took us around 10 minutes to walk down, but the walk may be unsuitable for those with mobility issues as you either have to walk down a lot of steps, or wind around the road. However, it is very easy to get a taxi, and costs around €4-5 to either destination. There is a small supermarket in the sister hotel across the road, and this is open daily until 5pm. The only thing we struggled to get here was fresh fruit as the options were limited. I'd recommend this hotel and would stay here again. We'd seen in previous reviews that it's mainly older people who stay here, but we haven't found t

My girlfriend persuaded me to write another review on top of hers to really highlight our time here. Great hotel, great pool & most importantly great service. Manuela you are awesome, thank you for being you.

This hotel is amazing! It’s an adult only hotel so it’s pretty quiet, rooms are spectacular equipped with everything you could possibly need. And the pool is breath taking and genuinely beautiful. It opens 9-5 but they are happy for you to swim after hours as long as you know the risks. There’s so many local shops just a 10 minute walk & the hotel offers late checkout. Special shoutout to Manuela from reception, the most funniest down to earth girl. Thank you for making our stay extra special with your lovely attitude. Ps, thank you for the scissors those eyelashes were way too big. Highly recommend, if we stay in Gran Canaria we’ll definitely be staying here again.