Hotels near Massway Shopping Center, Puerto Princesa

Location wise very convenient. Just beside the Robinson Place. Service is good, staffs are polite. The AC is not working on our room initially, but the staff immediately transferred us to another room. Cleanliness well maintained. Amenities - Drinking water dispenser available, Water kettle but no coffee or tea. Towel, 3in1 shampoo, conditioner and soap are provided; No toothbrush provided.

We recently spent a few nights here and overall, it was a decent experience. The cleanliness of the hotel was good, although I did notice that the chairs in our room could use a vacuum, as they had some dark stains. Additionally, the room’s smell could be improved to create a more welcoming atmosphere upon arrival. On the plus side, I absolutely loved the mattress and comforter; they made for a very comfortable sleep. The location is a major advantage, being right in front of the mall, making it easy to access shopping and dining options. The staff were generally nice and accommodating, though I found the waiter at the restaurant to be a bit shy. He seemed to lack communication skills, as he didn’t greet customers or smile, which detracted from the overall experience. I think he could benefit from some additional training in customer service. As for the food, while it was fine, I felt that the prices were a bit steep considering the typical quality and serving sizes. In summary, while it's not a luxury hotel, it provides a decent stay with comfortable accommodations and a good location. It just needs a few improvements in cleanliness, ambiance, and service training to enhance the guest experience. I appreciated the thoughtful touch of receiving pens upon checkout :)

Good value for money and breakfast is also delicious. This is a place I visit often.

The room was clean, comfortable, and conveniently located near the mall and restaurants, which made our stay more enjoyable. The WiFi was fast and reliable, a big plus for anyone who needs to stay connected. However, there was no access to cold drinking water, only room temperature, and the two complimentary bottles provided were insufficient. While you can request more, the service can be slow at times, which is inconvenient when you need water quickly. A cold water dispenser or more readily available bottles would greatly improve the experience.

Our overnight stay at Citystate Asturias Hotel proved to be a delightful introduction to Puerto Princesa, offering a warm welcome and impeccable service from start to finish. From the moment we arrived at the hotel after a long flight, we were greeted by an exceptional team of staff who went above and beyond to ensure our comfort and satisfaction. Despite the numerous bags we had in tow, every member of the staff, from the guard to the receptionist, eagerly assisted us, making us feel truly valued as guests. A special mention must be made for Henry at the Front Desk, whose hospitality and professionalism stood out during our stay. From arranging our airport transfer to facilitating our check-in and check-out, Henry's dedication to ensuring our needs were met was evident at every turn, making him a true asset to the hotel. Entering our room, we were pleasantly surprised by its cozy charm. While it may not boast the sleek modernity of newer establishments, the room offered everything we needed and more. The comfortable furnishings, coupled with thoughtful amenities, provided a relaxing haven after a day of travel. One of the highlights of our stay was the complimentary buffet breakfast offered at Citystate Asturias Hotel. With a wide array of options to choose from, ranging from local delicacies to international favorites, the breakfast spread exceeded our expectations in both variety and taste. It was a delightful start to our day, setting the tone for a memorable stay in Puerto Princesa. Overall, our experience at Citystate Asturias Hotel was marked by exceptional hospitality, comfortable accommodations, and delectable dining options. For anyone seeking a welcoming retreat in Puerto Princesa, this hotel comes highly recommended, thanks to its attentive staff, cozy rooms, and sumptuous breakfast offerings.

White Breeze was a great stay, the staff were lovely and accommodating, always greeting us with a smile :) Breakfast was worth the extra few pounds and it also provides free filtered water. However the location was quite remote but they can call a tricycle for you which is roughly 150 pesos to get to the centre.

My hotel stay was good, I'm a local resident, the location is very convenient for tourist 1km away from the mall and 2km away from the airport. Service was also good, room was very clean..

Hotel for a penny is located in a very remote location the cost of coming to the center will be equal to the hotel value plus the cost of returning, deaf. But there is a possibility to rent a bike right at the location of the hotel. I am struck by the presence of 3 pieces fans in a small room

There was something wrong with the water heater. Even at the lowest setting, the water was still very, very hot. I told the management, but he couldn't do anything. There were spiders on the ceiling, spider webs on the curtains, ants on the table, and a piece of soap in the bathroom that was not cleaned up by the previous guest. There is a swimming pool and garden outside, and the environment is pretty good. You get what you pay for.

This hotel is spectacular for people that wants to get away and just seclude themselves to the hassle and bussle of life… unfortunately we got food poisoning drinking the fruit drink (watermelon and pineapple) juiced that was offered by the hotel. We stayed in our room for the two days stay as our underground river tour was cancelled. Which was unfortunate as it was the only thing that we visited Puerto Princesa. The hotel is excellent for tranquility, relaxing, retreat for anyone who just want to relax after touring and travelling. The facilities in the hotel is not practical as the sink is not inside the bathroom… and would be ideal to have a mirror either than the top of the sink where I can put make up and use the hairdryer. Overall the hotel is beautiful and very modern.