Guest User
July 16, 2023
SCAM avoid at all costs! I booked one night here through *********** and paid in full prior. When I arrived to check in (late at night from the airport) an employee/manager (he said his name was Mike) informed me that the hotel no longer works with *********** so I’d have to request a refund from *********** and pay him 1,000 PHP in cash to reserve a room. Having had a long day of travel and it being so late, I felt it was more safe and efficient to comply. However, the business did not provide a receipt and *********** informed me since the booking was confirmed and paid for, the hotel would be responsible for providing a refund. Although this is also Booking.com’s fault as they have been so hard to communicate with and unwilling to help, I could sense that this business was being dishonest and felt they weee trying to take advantage of me and make more money off of me. Stay away at all costs and DO NOT book through a third-party site to avoid being a victim of this scam!