Jameskim12
August 21, 2023
I made a reservation about a week ago and arrived at the hotel around 11pm because we had a night flight. However, the hotel staff said that we had to sleep in a different hotel because our room was given to another customer. When I heard the reason, the other room was painted, and the guest in that room was allergic to the smell of the paint, so they were sent to our room. Then, since they booked another hotel, they told me to go there too confidently and brazenly. We asked if it was right to send that customer, not us, but they didn't listen to us. And we were 4 people, and at first, they arranged for another hotel for a 2-person room. And when we protested, they gave us another room. And the combined price for the other two hotel rooms was cheaper than the room originally booked. And the attitude of the boss was shameless and not sorry. Thanks to that, from the first day of our trip, we were very tired and in a bad mood.
Don't go to this hotel. There are rooms that smell of paint and an unfriendly boss
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