The Fives Oceanfront Puerto Morelos
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The Fives Oceanfront Puerto Morelos
No.3 of Premium Hotels in Puerto Morelos
Av. Javier Rojo Gomez Nte. SM-02 MZ-25, Puerto Morelos, Quintana Roo, 77580, Mexico
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Amenities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Private beach area
Snorkeling
Surfing
Hot springs
Sauna
All amenities
Property Description
When you stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional in Puerto Morelos, you'll be on the beach, just steps from Arrecife de Puerto Morelos National Park and 11 minutes by foot from Ojo de Agua Beach. This beach resort is 0.7 mi (1.2 km) from Puerto Morelos Town Square and 8 mi (12.8 km) from Petempich Bay.
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8.5/10
Cleanliness8.5
Amenities8.6
Location8.5
Service8.6
All 102 reviews
Surroundings
Airport: Cancun International Airport
(27.3 km)
Landmarks: Rosario & Marco's Art Shoppe
(<100m)
Landmarks: Galeria Arte Zissimo arte contemporano
(270m)
Landmarks: Sundara Yoga
(480m)
Landmarks: Ecab Explorer
(640m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Three Bedroom Presidential Penthouse Residence
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Heating
Check Availability

16
Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Presidential Room, 3 Bedrooms, Oceanfront
1 Sofa bed and 2 King bed and 2 Queen bed
Has window
Heating
Check Availability

4
Three Bedroom Oceanfront Residence
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Minibar
Heating
Sofa
Telephone
Check Availability

4
Two Bedroom Oceanfront Residence
Bedroom 1:1 King bed ● Bedroom 2:2 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Minibar
Heating
Sofa
Telephone
Check Availability

2
Two Bedroom Presidential Penthouse Residence
Bedroom 1:1 King bed ● Bedroom 2:2 Queen bed ● Living Room:1 Sofa bed
Has window
Heating
Sofa
Check Availability

4
Two Bedroom Oceanview Residence
Bedroom 1:1 King bed ● Bedroom 2:2 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Minibar
Heating
Sofa
Telephone
Check Availability

7
One Bedroom Partial Oceanview Residence
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability

6
One Bedroom Oceanview Residence
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
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Guest Reviews
8.5/10
Very Good
102 reviews

- Cleanliness8.5
- Amenities8.6
- Location8.5
- Service8.6
Average for similar properties in Puerto Morelos

AI Summary
Guests praise the friendly staff, spacious and well-furnished rooms with a nice view, full-size kitchen, rooftop pool, and convenient location. The breakfast is also appreciated. Some mention the quiet cul-de-sac setting.

Guest User
January 26, 2025
Brilliant service in a quiet location.
Short walk to restaurants.
Staff very friendly.
Would definitely stay again

niala
April 2, 2024
The staff is absolutely splendid, courtesy, helpful, and willing. The food, however tasteless and left us with much to be desired.
The bar in the lobby has the best mixologist so far

Guest User
August 27, 2025

We stayed 8 days. The hotel is clean, quiet and beautiful. The walk into town is only 10-15min away, and by the time we returned on the beach side, we had walked almost 2miles, so a great morning walk. The sargasso is on the sand and in the water, but the week we were there, it was a small amount, and everyday there are workers clearing it out. The water is more brown in the areas where the sargasso is floating (almost like tea leaves sitting in water). The first 5-6 days the sargasso odor was very minimal, and only noticed (temporarily) if we sat on the beach. However, the resort sits next to a large dumpster that the sargasso is placed into, and by day 7-8, with the sun beaming on the dumpster, the smell was overwhelming, even noticeable on the street side of the hotel. By then though, we were heading back home. Otherwise the hotel is perfect for a quiet getaway, with a beautiful rooftop area. Every employee was friendly & helpful. Shout out to Yoe, Vini, and Luis at morning breakfast.

Guest User
August 24, 2025

We visited the resort in August for our anniversary. We've been 3 times in the past, so obviously this is one of our favorite destinations. Weather was perfect the 7 days we were there. This is a very relaxing, no frills type of place. Pros : the view, the rooftop pools, each room is a suite, and the staff (especially Maria the ambassador) went above and beyond to make our stay enjoyable. Cons : the seaweed! We could not enjoy the beach even one day because of how dirty the waters were. Everyone told us this was seasonal, and the worst they have ever seen. I truly hope that's the case. Outside of that it was another memorable week in Puerto Morelos.

Guest User
August 21, 2025

I brought my family here for a couple of nights, and we absolutely loved the experience. The resort has a boutique feel with an upscale touch. Unlike many larger resorts, it never felt overcrowded, which made our stay even more relaxing. Our room was spacious with an unobstructed view, even with a city view, it was still amazing. While there's no buffet, the food at the on-site restaurants was excellent. I especially enjoyed the rooftop restaurant, where we caught a beautiful sunset, definitely a highlight of our trip. All the staff were incredibly friendly and helpful. Special thanks to Eli at reception, as well as Elvis and Chef Coxin at the RoMarley restaurant—they made our stay extra memorable. We’d love to come back someday!

Guest User
August 20, 2025

Siamo una coppia italiana e abbiamo trascorso 11 giorni indimenticabili al The Fives Oceanfront di Puerto Morelos ad agosto 2025. Ci è stata assegnata Valeria come personal ambassador e la sua disponibilità nel consigliarci le migliori attività da fare ha reso il nostro soggiorno ancora più speciale. Ogni mattina iniziava con una calorosa accoglienza da parte di Yoe (Joy) al RoMarley Beach House, sempre solare e pronta a strapparci un sorriso. Una volta seduti, Veni ci coccolava con attenzione, soddisfacendo anche richieste fuori menù. Un risveglio davvero meraviglioso. Il responsabile della ristorazione, Michele, italiano, ci ha sorpresi con quattro diverse varianti di tacos su nostra richiesta, tutte squisite. La cura nei dettagli, l’eccellenza delle materie prime e il calore del servizio hanno trasformato ogni pranzo in un momento da ricordare. Le nostre serate si sono alternate tra il ristorante italiano Al Mare e il Kiin Rooftop. Al Mare ci ha accolti Marina con eleganza e il servizio attento di Javier ha reso ogni cena speciale. Solo alla fine abbiamo scoperto le sue origini italiane, un dettaglio che ha reso le nostre serate ancora più piacevoli. Le nostre cinque serate al Kiin Rooftop sono state sorprendenti. Mai avremmo pensato di gustare un sushi così buono a Puerto Morelos! Ingredienti freschissimi, piatti impiattati con cura e un servizio impeccabile. Antonio, proattivo e comunicativo, ha sempre saputo rendere ogni serata memorabile. Lasciamo un pezzo di cuore, ma torneremo sicuramente. In spiaggia abbiamo sempre trovato ombrelloni e lettini in prima fila, perfettamente disponibili. Luis ha elevato l’esperienza con i suoi drink impeccabili serviti direttamente sotto l’ombrellone, un dettaglio semplice ma che trasforma il relax in puro comfort. Il “All Senses Inclusive” è davvero un plus: si può ordinare alla carta in tutti e tre i ristoranti, ognuno con la propria identità, senza limiti, con cucina di alta qualità. Questo rende l’esperienza gastronomica libera, varia e appagante, senza la monotonia tipica dei buffet. The Fives Oceanfront Puerto Morelos ci ha regalato una vacanza indimenticabile. Raramente ci è capitato di trovare un mix così riuscito di ospitalità, bellezza e ristorazione d’eccellenza. Torneremo sicuramente e consigliamo questo angolo di paradiso a chiunque cerchi una vera esperienza 5 stelle con il cuore.
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Guest User
August 20, 2025

My wife & I went to The Fives in Puerto Morelos, MX in May of 2025 and had a great time. The property is beautiful and the service was excellent. From entering the building through check-in, the lobby, interior/exterior, the property is fantastic. We had a side / partial ocean view and iot was great, the balcony is large & gave great views. We used the spa and the facilities / staff were awesome. The restaurants, Romarley & the rooftop Asian/sushi spot were great. Bartenders were very attentive. The beach access & beach were very nice, there was some sargassum but the staff kept the beach pretty clean. The shade from the building is awesome in the summer sun in the afternoon but that allows you full sun or shade based on what you want. The only negatives was that the Italian restaurant is only open a few days of the week and we missed that, it is apparently very good. A 3rd dining option would be good to be open each day. The proximity to downtown Puerto Morelos is about a 10 minute walk, either down the beach or on the sidewalk, it was very safe & no issues. Downtown PM offers a wide variety of restaurants / live music options that is very close. We also upgraded our membership & want to shout out to Ari who was awesome through the process & follow up since we left. We will be going back for sure !

Guest User
August 19, 2025

My friend and I had a wonderful time at Fives Oceanfront! We enjoyed the intimate, quieter space, the boutique resort offered. The views were stunning and relaxing. The food was delicious and the room spacious as well as comfortable. The staff went above and beyond for us. Shoutout to Elvis, Hair, Gabriel and Abraham who were our waiters for our meals. Always offering a smile and wonderful wait service. Yoe, who was our hostess for multiple restaurant visits, was always laughing and cracking jokes. Gustavo literally resetting our mind, body and soul with his amazing yoga class. And Eli, our front desk concierge for being so courteous with accommodating our requests. Really loved the virtual assistant they facilitate. A simple text, and dinner reservations would be made along with any other requests. Highly recommend if you’re looking for a low key, island time vibe vacation!
Services & Amenities
Most popular business facilities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Private beach area
Snorkeling
Off-site
Surfing
Off-site
Hot springs
Additional charge
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Table tennis room
Restaurant
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Private beach area

Hot springs

Spa

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Business Services
Multi-function room
Wedding service
Conference room
Business center
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Health & Wellness
Spa
Additional charge
Table tennis room
Sailing
Surfing
Off-site
Windsurfing
Off-site
Beauty and makeup
Gym
Massage room
Sauna
Additional charge
Sunbathing area
Public baths
Ziplining
Off-site
Hot springs
Additional charge
Snorkeling
Off-site
Yoga session
Activities
Public beach
Eco tours
Beach umbrellas
Private beach area
Fishing
Off-site
Cleaning Services
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Accessibility
Stair-free main entrance
Wheelchairs available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 11:30–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
Age | Fee |
---|---|
Children 17 years old and under | Free |
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2019
- Number of Rooms: 93
Phone:+52-984-9800541
When you stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional in Puerto Morelos, you'll be on the beach, just steps from Arrecife de Puerto Morelos National Park and 11 minutes by foot from Ojo de Agua Beach. This beach resort is 0.7 mi (1.2 km) from Puerto Morelos Town Square and 8 mi (12.8 km) from Petempich Bay.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Al Mare, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Al Mare, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for The Fives Oceanfront Puerto Morelos?
The cancellation policy for The Fives Oceanfront Puerto Morelos varies depending on the type of room and booking conditions.What is the cancellation policy for The Fives Oceanfront Puerto Morelos?
What are the check-in and check-out times at The Fives Oceanfront Puerto Morelos?
Standard check-in time at The Fives Oceanfront Puerto Morelos is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at The Fives Oceanfront Puerto Morelos?
What amenities and services are available at The Fives Oceanfront Puerto Morelos ?
The Fives Oceanfront Puerto Morelos offer top amenities and services include Shuttle service.What amenities and services are available at The Fives Oceanfront Puerto Morelos ?
Can I bring my pet inside the The Fives Oceanfront Puerto Morelos?
Pets are allowed on request at The Fives Oceanfront Puerto Morelos. Charges may be applicable.Can I bring my pet inside the The Fives Oceanfront Puerto Morelos?
How far is the The Fives Oceanfront Puerto Morelos from the closest airport?
The closest airport is Cancun International Airport, and it is about 27 mins from hotel by car (27.3 km).How far is the The Fives Oceanfront Puerto Morelos from the closest airport?
Is airport shuttle service offered by The Fives Oceanfront Puerto Morelos ?
Yes, at The Fives Oceanfront Puerto Morelos, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Fives Oceanfront Puerto Morelos ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 27.29KM |
Average Price From | VND17693902 |
Hotel Star Rating | 5 |