Excellence Riviera Cancun All Inclusive - Adults Only
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1 room, 2 adults, 0 children
All properties in Puerto Morelos
Excellence Riviera Cancun All Inclusive - Adults Only
No.16 of Premium Hotels in Quintana Roo
Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos, Quintana Roo, 77580, Mexico
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Amenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Beach volleyball
Hot springs
Sauna
Spa
Massage room
All amenities
Property Description
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.
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9.3/10
Cleanliness9.4
Amenities9.2
Location9.3
Service9.4
All 102 reviews
Surroundings
Airport: Cancun International Airport
(22.9 km)
Landmarks: Now Sapphire Water Slides~
(290m)
Landmarks: Ocean Coral & Turquesa - Show Time
(1.1 km)
Landmarks: Croco Cun Zoo
(2.3 km)
Landmarks: Parque "Ecologico" Villas Morelos II
(2.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

2
Junior Suite SPA Or Pool View
2 Double bed or 1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

3
Excellence Club Junior Suite Ocean Front
Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

3
Excellence Club Junior Suite Pool View
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

3
Excellence Club Junior Swim Up Suite Pool View
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

2
Junior Swim-up Suite SPA Or Pool View
2 Double bed or 1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

4
Junior Suite With Ocean View
Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

2
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

1
Excellence Club Junior Swim Up Suite Ocean View
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

2
Two-Story Rooftop Terrace Suite SPA Or Pool View
Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability

2
Excellence Club Junior Swim-up Ocean View
Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
9.3/10
Great
102 reviews

- Cleanliness9.4
- Amenities9.2
- Location9.3
- Service9.4
Average for similar properties in Puerto Morelos

Guest User
April 5, 2025
It's OK.
Original TextTranslation provided by Google

Guest User
December 7, 2024
The hotel environment and facilities are very good, the restaurant is also great, but the sea is not good and is in a turbid area
Original TextTranslation provided by Google

Lebuqideshizibing
June 1, 2024
The facilities in the room are a bit old
The dehumidification was not done well and the quilt was damp.
Other than that everything is great
Original TextTranslation provided by Google

zzxxhh
August 2, 2025

We love ERC because of the location but especially because of their outstanding staff. Second visit since the new Preferred Club registration was placed into the main building and the additional restaurant for Club members only. This was our preferred restaurant for breakfast and dinner. If we hadn’t been traveling with friends who wanted to try other restaurants also, we might have eaten there every night! Our favorite waiters, hostess and bartenders all work there. We can see why they are placed there, because they are definitely the most outstanding staff.

Guest User
August 1, 2025

Amazing experience. I had been in the punta cana location and expected the same level of attention. This resort did not disappoint, at the contrary, it exceeded my expectations with amazing service and happy staff who really smothered us with attention. Truly a fantastic experience. From Alex in the tennis courts organizing events to the cielo staff who made our stay a very enjoyable one.

Guest User
August 1, 2025

The staff were incredible. The entertainment team with Michele, Mark, and Adrian they all made sure we were having a good time with our bike rides, bingo, aloe treatments and volleyball. All the included activities they did great. Take the bike ride to town to buy anything you forgot. The store on site is extremely overpriced. And you can get cute souvenirs there. Our housekeeping , turn down, and mini bar team made us feel like royalty. Our room was always pristine and stocked. We unfortunately never saw them to get their names. The bar and wait staff were kind funny and willing to go above and beyond for our needs. We had the excellence club room but all the staff had the same caliber of service. Amazing stay. The entertainment at night was the best we have seen for an all inclusive or cruise. Loved every show. We will be back

Guest User
July 30, 2025

The stay was absolutely amazing. I’ve never been to an all inclusive before but this first experience was amazing. The staff was great from the bartenders to the servers to entertainment. The hibachi at Spice is very worth it with a lot of food. Mark and Xochi from entertainment were awesome, lots of fun!

Guest User
July 30, 2025

Another one in the books. Our 7th stay at this property and still feels like home. The way the Excellence Brand trains their employees is bar none. Each and every employee cares if you are having the best time. At this property, we have met some of the most fun and caring employees that have become our friends during our stay. Shoutout to the entertainment crew: Itamar, Chris, Adrian, and Angelo. All these men have a tough job to keep us entertained but they still show up and do it with a smile. Next, shoutout goes to the beach/pool waiters: Marco, Edson, Ivan, and Arely. You get any of them, ask for a fun shot, next thing you know your cup is never empty and all kinds of shots are coming your way, so be prepared to have a good time. Shoutout goes to Tertulo May Jr., with the in-room mini bar crew. You ask and the man delivers, snacks and drinks you desire, he’s got you. Last but certainly not least, this special individual made a special impact during our stay, Osvaldo. He works at the Sports Bar during the evening. You walk in and you’re greeted with one of the friendliest smiles. He is kind and personable. My wife and I went into sports bar our first night. After the first night he remembered drink order. His attention to detail is unmatched. Individuals, like Osvaldo and previously mentioned employees, is one of the reasons we keep coming back to ERC. The connections truly make the vacation memorable. Thank you guys, we’ll be back!

Guest User
July 30, 2025

Everyone was amazing- the staff was so friendly and accommodating! The food was great and atmosphere was perfect
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Beach volleyball
Hot springs
Sauna
Spa
Massage room
Gym
Bar
Nightclub
Tennis court
Restaurant
Conference room
Multi-function room
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle rental

Indoor swimming pool

Outdoor swimming pool

Private beach area

Hot springs

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Transportation
Bicycle rental
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Bar
Lobby bar
Health & Wellness
Massage room
Spa
Sauna
Kayaking
Sailing
Beach volleyball
Tennis court
Hot springs
Yoga session
Hair and beauty salon
Gym
Activities
Private beach area
Nightclub
Public Areas
BBQ
Garden
Smoking area
ATM
Elevator
Cleaning Services
Dry cleaning
Laundry service (on-site)
Business Services
Multi-function room
Conference room
Wedding service
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2004
- Number of Rooms: 440
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Excellence Riviera Cancun All Inclusive - Adults Only?
The cancellation policy for Excellence Riviera Cancun All Inclusive - Adults Only varies depending on the type of room and booking conditions.What is the cancellation policy for Excellence Riviera Cancun All Inclusive - Adults Only?
What are the check-in and check-out times at Excellence Riviera Cancun All Inclusive - Adults Only?
Standard check-in time at Excellence Riviera Cancun All Inclusive - Adults Only is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Excellence Riviera Cancun All Inclusive - Adults Only?
Does Excellence Riviera Cancun All Inclusive - Adults Only provide breakfast?
No, Excellence Riviera Cancun All Inclusive - Adults Only doesn't provide breakfast. Does Excellence Riviera Cancun All Inclusive - Adults Only provide breakfast?
Can I bring my pet inside the Excellence Riviera Cancun All Inclusive - Adults Only?
As much as we love pets, unfortunately, we are unable to accommodate them in Excellence Riviera Cancun All Inclusive - Adults Only.Can I bring my pet inside the Excellence Riviera Cancun All Inclusive - Adults Only?
How far is the Excellence Riviera Cancun All Inclusive - Adults Only from the closest airport?
The closest airport is Cancun International Airport, and it is about 21 mins from hotel by car (22.9 km).How far is the Excellence Riviera Cancun All Inclusive - Adults Only from the closest airport?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 22.92KM |
Average Price From | PHP25723 |
Hotel Star Rating | 5 |