Excellence Riviera Cancun All Inclusive - Adults Only
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Puerto Morelos

Excellence Riviera Cancun All Inclusive - Adults Only

No.15 of Premium Hotels in Quintana Roo
Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos, Quintana Roo, 77580, Mexico
Show on map
We Price Match
hotel overview picture
Highlights
Ideal location
Sparkling clean
Lots to do
Excellent service
Amenities
Indoor swimming pool
Outdoor swimming pool
Private beach area
Beach volleyball
Hot springs
Sauna
Spa
Massage room
All amenities
Property Description
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.
Show more
9.3/10
Great
Cleanliness9.4
Amenities9.2
Location9.3
Service9.4
All 103 reviews
Surroundings
Airport: Cancun International Airport
(22.9 km)
Landmarks: Now Sapphire Water Slides~
(290m)
Landmarks: Ocean Coral & Turquesa - Show Time
(1.1 km)
Landmarks: Croco Cun Zoo
(2.3 km)
Landmarks: Parque "Ecologico" Villas Morelos II
(2.7 km)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite SPA Or Pool View
2

Junior Suite SPA Or Pool View

2 Double bed or 1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Suite Ocean Front
3

Excellence Club Junior Suite Ocean Front

Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Suite Pool View
3

Excellence Club Junior Suite Pool View

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Swim Up Suite Pool View
3

Excellence Club Junior Swim Up Suite Pool View

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Swim-up Suite SPA Or Pool View
2

Junior Swim-up Suite SPA Or Pool View

2 Double bed or 1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite With Ocean View
3

Junior Suite With Ocean View

Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
3

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Swim Up Suite Ocean View
1

Excellence Club Junior Swim Up Suite Ocean View

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Ocean view
Wi-Fi in room
Room Details
Check Availability
Two-Story Rooftop Terrace Suite SPA Or Pool View
3

Two-Story Rooftop Terrace Suite SPA Or Pool View

Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Swim-up Ocean View
2

Excellence Club Junior Swim-up Ocean View

Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.3/10
Great
103 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.2
  • Location9.3
  • Service9.4
Average for similar properties in Puerto Morelos
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 5, 2025
It's OK.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 7, 2024
The hotel environment and facilities are very good, the restaurant is also great, but the sea is not good and is in a turbid area
Original TextTranslation provided by Google
L‍e‍b‍u‍q‍i‍d‍e‍s‍h‍i‍z‍i‍b‍i‍n‍g
June 1, 2024
The facilities in the room are a bit old The dehumidification was not done well and the quilt was damp. Other than that everything is great
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 11, 2025
We had an all-around wonderful experience during our 7 night stay. This was our first time at a resort and we will be back. The resort is well tended to and never felt crowded. Aside from it being a lovely place to relax and unwind, the food was better than expected, and the staff was phenomenal. Everyone was so friendly and you can tell they’re passionate about customer service. Neri, Amelia, and Matilde were exceptionally great!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 11, 2025
I LOVE THIS RESORT!!! The food is beautiful no matter what restaurant you choose, and as a vegan, I am especially happy with the whole foods/plant based options. Manuel at Basmati was especially helpful to suggest options, and the meal, from appetizer to entree was incredible!! Thank you Manuel, the hostess, the kitchen, and everyone at Basmati for being so considerate!
a‍n‍1‍1‍1‍2‍0‍2‍5
September 5, 2025
Service was incredibly disappointing! The check in lady gave us all the wrong information to availability and timing of amenities. Our room was dirty from the beginning and when asked housekeeping to come clean, no one came. Afterwards, we headed to Basmati for dinner where we found aluminum foil in our food. We spoke to the manager, Emilio, but nothing was done or compensated to make up for all the mishaps. He offered us a “room upgrade” for an ocean view knowing that we were leaving the next morning. This was at 9/10pm already! How can he expect us to see any views at that point? Ridiculous and extremely disappointing stay for our anniversary.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2025
We would like to thank everyone that participant to make our one year anniversary unforgettable. Each person that we had interaction exceeded our expectation. It was our first time traveling but ti wont be our last time to Excellence resorts. It would like to thank the management team that coordinate it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2025
Very good service, all restaurants are clean, employees are very friendly, pools are kept nearly, room service was exceptional, entertainment was very good and the food was great at the kitchen table who was obviously was favorite
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 9, 2025
WONDERFUL! We took a trip here to celebrate our 20th wedding anniversary, and we were so pleased! The rooms were huge and well-appointed, including our amazing rooftop terrace. Every member of the staff we encountered was warm, welcoming, and so happy to assist in any way. There was a large variety of restaurants and each one we tried was delicious. Special shout out to Basmati and the manager there, who made our anniversary dinner so special. Thanks for a fabulous celebration! We will be back!

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Private beach area
Hot springs
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2004
  • Number of Rooms: 440
Phone:+52-9988728500
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Excellence Riviera Cancun All Inclusive - Adults Only?

The cancellation policy for Excellence Riviera Cancun All Inclusive - Adults Only varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Excellence Riviera Cancun All Inclusive - Adults Only?

Standard check-in time at Excellence Riviera Cancun All Inclusive - Adults Only is 15:00 and check-out time is 12:00.

Does Excellence Riviera Cancun All Inclusive - Adults Only provide breakfast?

No, Excellence Riviera Cancun All Inclusive - Adults Only doesn't provide breakfast.

Can I bring my pet inside the Excellence Riviera Cancun All Inclusive - Adults Only?

As much as we love pets, unfortunately, we are unable to accommodate them in Excellence Riviera Cancun All Inclusive - Adults Only.

How far is the Excellence Riviera Cancun All Inclusive - Adults Only from the closest airport?

The closest airport is Cancun International Airport, and it is about 21 mins from hotel by car (22.9 km).

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport22.92KM
Average Price FromGBP413
Hotel Star Rating5