Desire Riviera Maya Pearl Resort All Inclusive - Couples Only

Great place , clean, fun . Wish there were more restaurants and nightclubs

The staff was outstanding. So nice and friendly. I can't say enough of good things about them all. We met a lot of great people. And had a blast. The rooms were clean and roomy. The bathrooms were clean and well maintain. Our hot tub was just amazing to sit in and face the ocean. Can't wait to go back.

Where to even begin? We loved it so much we booked a trip for November before we even left the resort. The staff were beyond attentive. They took care of every need, often before you even knew it was a “need”. Victor at the pool Was amazing. I have nothing to say but positive Things about the place.

Love the place - The people are great (although you might need to know a little Spanish), the rooms are good - We get the Master Suite with 2 bathrooms, The food is good, but only two places open every night - the buffet and the Japanese Steakhouse. The atmosphere is the Really Nice around the Pool and fun - The entertainers keep people involved and hoping of you want to participate, but not mandatory

What a beautiful friendly FUN adult trip! The place to go to get to know fun loving active couples. Victor and Horatio by the pool are the best! Respectful polite people and staff! Highly recommend using the Spa. Will be visiting again and again.

It was our 6th trip to Pearl in 5 years. It was a great trip as usual, but we’ve been noticing a few things the resort must improve on. First, the rooms are old and dated. Closet doors and room door were in desperate need of replacement and repair. My hand nearly went through the front door frame as I tried to force it closed. It was apparent several other previous guests’ hands nearly went through the frame, as well. Closet doors did not close properly, as well as the bathroom doors. This has been the case for the previously three years, and we’ve mentioned this every visit. Second, at all of the restaurants, the tables do not have their own sugar/salt/pepper. You have to ask your server for them each time. Then when someone else asks for them, the server will take yours to give to others. This is irritating and beyond acceptable at a resort like this. The amount of money you pay to be at Pearl should at least entitle you to your own set of condiments. When you ask for hot sauce, the server will bring a bottle of Tabasco which they will take away to give to someone else. Seriously?? One morning I counted two bottles of Tabasco sauce for the entire restaurant. Unacceptable and ridiculous. Do better. Resort is impeccably clean and well maintained, even though it clearly shows its age. The employees are very respectable, well mannered, and accommodating. Our favorite employees were all present during our weeklong stay which made our lives easier and better, as usual. Big shoutout to Vincent and Alexis at the front who greeted us as usual. They are truly awesome. Yolanda and Monica at the poolside service are incredibly talented and made our stay extra special. Horatio and Miguel took care of our poolside chairs and beds every single day, and they will go out of their way to meet your needs. Candice and Kia are staples of the playmakers and work extra hard to provide entertainment.