Grand Residences Riviera Cancun, All Inclusive
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1 room, 2 adults, 0 children
All properties in Puerto Morelos
Grand Residences Riviera Cancun, All Inclusive
No.2 of Premium Hotels in Puerto Morelos
Blvd. El Cid SM 3 MZ 20 LT 1-Unidad 28, Puerto Morelos, Quintana Roo, 77580, Mexico
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Highlights
Free airport transfers
Free parking
Lots to doAmenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
When you stay at Grand Residences Riviera Cancún All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This all-inclusive hotel is 14 mi (22.5 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 99 reviews
Surroundings
Airport: Cancun International Airport
(29.4 km)
Airport: Cozumel International Airport
(71.3 km)
Landmarks: Delphinus Puerto Morelos
(730m)
Landmarks: Playa Punta Brava
(1.8 km)
Landmarks: Santuario de la Esperanza - Capsula del Tiempo
(2.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Junior Suite King Bed
1 King bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Master Suite 1 Bedroom And King Bed
1 King bed and 3 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Junior Suite Jacuzzi
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Junior Suite King Bed, Beachfront
1 King bed and 1 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Master Suite 1 Bedroom And King Bed, Beachfront
1 King bed and 3 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Suite, One King Bed, Non Smoking, Resort View
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
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Guest Reviews
9.1/10
Great
99 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Puerto Morelos
AI Summary
Guests appreciate the impeccably clean rooms and friendly, helpful staff. The accommodation provides exceptional facilities, including a pool with bingo games, and complimentary airport shuttle service.
Guest User
March 9, 2024
I was pleasantly surprised by the accomodations and service for the value/price.
Guest User
August 1, 2025
From the moment we stepped onto the property, Grand Residences felt like a true escape. The entire team made us feel not just welcome but genuinely cared for. Our concierge, Liza, was incredible, warm, attentive, and always one step ahead. She took the time to get to know our family and made sure everything was perfect during our stay. Her kindness and calm energy set the tone for our stay. The resort itself was stunning. Our villa was spacious, beautifully kept, and felt like home right away. We were impressed with the food, relaxed by the pool, and completely fell in love with the peaceful beachfront. We left feeling recharged and were already discussing when we could come back.
Guest User
July 26, 2025
They have the best villas with very friendly authentic service!!! Rooms are large with beautiful bathrooms, great views, fresh fruits and flowers daily! Squeaky clean resort! The entire staff is so friendly and helpful!!!
Guest User
July 26, 2025
We have been 3 times and enjoy our stay every time! The staff is always amazing and go out of their way for us! If you want a quiet resort this is a great place!
Guest User
July 22, 2025
The Grant Residences is truly a luxury resort experience. We went with our entire extended family and fully enjoyed our holiday here. Shoutout to Eduardo and Margarito for taking care of us at the restaurants. Special thanks to Efraim, Kevin, Abel and Jesus for welcoming us and attending to us at the pool. We're already scheming for our return next year.
Guest User
July 21, 2025
Este lugar es perfecto! Los cuartos son maravillosos. Si tiene la oportunidad de visitar, tómala. No va a estar de desilusión.
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Guest User
July 19, 2025
I truly enjoyed the beauty and tranquility of Grand Residences. The resort grounds are immaculate, the service was warm, and the accommodations made for a relaxing getaway. That said, I do have a few pieces of feedback that I hope are helpful. First, the pool area—while stunning—felt underutilized. There was very little energy or engagement throughout the day. I would have loved to see more adult-friendly activities like water volleyball, poolside yoga, aqua aerobics, or fun water games to create a livelier, more social environment. A bit of consistent music or themed events could really enhance the atmosphere without taking away from the relaxation. However, the most frustrating part of my stay was an unexpected $1,300 charge at check-in. The attempt to "make it right" involved asking me to sit through a 90-minute program—taking valuable time away from my family—only to be offered activity tickets that did not come close to making up for the surprise expense. This left a negative impression on an otherwise positive stay, especially since that money could have been spent on family experiences we missed out on. As an author who leads retreats, I see great potential in Grand Residences as a future retreat location for my readers. The setting is ideal for rest and renewal. That said, transparency around pricing and avoiding last-minute surprises would be essential for me to confidently recommend it to others. Thank you for taking the time to consider this feedback. I hope it helps strengthen the experience for future guests.
Guest User
July 19, 2025
Desde que es Holiday Inn El spa no tiene regaderas, sauna ni vapor. La carne de muy baja calidad. Lo mejor es la gente. Se nota que han tratado de recortar gastos en la empresa y se refleja en una calidad más baja que el año pasado.
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Private beach area
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Free
Car rentals
Bar
Tennis court
Table tennis room
Restaurant
Taxi booking service
Priority airport drop-off
Free
Conference room
Additional charge
Business center
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Free
Priority airport drop-off
Free
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Health & Wellness
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sunbathing area
Spa
Additional charge
Activities
Eco tours
Off-site
Beach umbrellas
Private beach area
Gaming area
Public Areas
Elevator
Outdoor furniture
Smoking area
Garden
ATM
Gift shop
Non-smoking floor
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's toys
Playground
Childcare service
Additional charge
Kids' board games/puzzles
Kids' club
Children's pool
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Wedding service
Safety & Security
First aid room
First aid kit
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property in advance.At the same time, please provide proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Payment MethodsThis property accepts credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 25 years old
Paying at the Hotel
Property Description
- Opened: 2013
- Number of Rooms: 144
When you stay at Grand Residences Riviera Cancún All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This all-inclusive hotel is 14 mi (22.5 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faro Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private hot tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faro Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private hot tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Grand Residences Riviera Cancun, All Inclusive?
The cancellation policy for Grand Residences Riviera Cancun, All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Residences Riviera Cancun, All Inclusive?
What are the check-in and check-out times at Grand Residences Riviera Cancun, All Inclusive?
Standard check-in time at Grand Residences Riviera Cancun, All Inclusive is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Grand Residences Riviera Cancun, All Inclusive?
Does Grand Residences Riviera Cancun, All Inclusive provide breakfast?
No, Grand Residences Riviera Cancun, All Inclusive doesn't provide breakfast. Does Grand Residences Riviera Cancun, All Inclusive provide breakfast?
Can I bring my pet inside the Grand Residences Riviera Cancun, All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Grand Residences Riviera Cancun, All Inclusive.Can I bring my pet inside the Grand Residences Riviera Cancun, All Inclusive?
How far is the Grand Residences Riviera Cancun, All Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 30 mins from hotel by car (29.4 km).How far is the Grand Residences Riviera Cancun, All Inclusive from the closest airport?
Is airport shuttle service offered by Grand Residences Riviera Cancun, All Inclusive ?
Yes, at Grand Residences Riviera Cancun, All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Grand Residences Riviera Cancun, All Inclusive ?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 29.37KM |
| Average Price From | PHP69129 |
| Hotel Star Rating | 5 |