Novotel Puerto Montt
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1 night
1 room, 2 adults, 0 children
All properties in Puerto Montt
Novotel Puerto Montt
Juan Soler Manfredini 81, Puerto Montt, Los Lagos, Chile
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We Price Match
Last booked 4 hrs ago
Highlights
Ideal location
Varied breakfast
Sparkling clean
Lots to do
Pets welcomeShow more
Amenities
Sauna
Gym
Public parkingFree
24-hour front desk
Wi-Fi in public areas
Safe at front desk
Spanish
Lobby bar
All amenities
Property Description
In the city's commercial and financial center, Novotel Puerto Montt is ideal for those who want to enjoy the tourist attractions of the Los Lagos Region. With direct access to the Mall Paseo Costanera, this hotel in Puerto Montt has modern, comfortable rooms facing the sea. You can also have a restaurant, gym, sauna, two meeting rooms and free parking. Plus it is pet-friendly.
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8.5/10
Very good overall, excellent breakfast and unbeatable location.
All 106 reviews
Surroundings
Airport: El Tepual Airport
(16.9 km)
Landmarks: Km 0 Carretera Austral
(200m)
Landmarks: Ministerio Renuevo De Gracia
(240m)
Landmarks: Biblioteca
(270m)
Landmarks: Muelle de Paseo
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
City view
Connecting rooms
220V power outlet
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Superior King Room-Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Shampoo
Soap
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5
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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2
Superior Room with 2 Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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4
Superior King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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1
Standard Room With 2 Double Beds, City Side
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
220V power outlet
Wi-Fi in room
Smart door lock
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2
Standard Room with Double Bed
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Shampoo
Soap
Check Availability
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Guest Reviews
8.5/10
Very Good
106 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.2
- Location8.8
- Service8.4
Average for similar properties in Puerto Montt
AI Summary
The rooms are spacious, comfortable, and offer beautiful sea views. The staff is praised for their excellent and friendly service. The location is convenient, near the bus station and the harbor.
Guest User
July 4, 2025
Habitaciones excelentes hermosa vista
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Guest User
May 17, 2025
AN UNPLEASANT EXPERIENCE. THEY DID NOT HAVE A BAR OR RESTAURANT, DESPITE THE ADVERTISING, THE ROOM WAS BREATHING WIND UNDER THE DOOR, WE HAD TO COVER IT WITH TWO PILLOWS. THERE WAS NO ROOM SERVICE OR REFRIGERATOR, JUST THE REFRIGERATOR WITHOUT ANY ELEMENTS. HOWEVER, THEY CHARGED ME LIKE A 4-STAR HOTEL. THE NOVOTEL HOTEL IN PUERTO MONTT IS A SCAM. I NEED THE MONEY BACK I PAID. IT'S A SHAME. THEY SHOULD BE REPORTED ON SOCIAL MEDIA AND TO THE SERNAC FOR VIOLATING CONSUMER LAW.
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Guest User
May 16, 2025
Muy bueno
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Guest User
April 27, 2025
Fantastic location for our shopping trip, as the hotel is just above the largest shopping mall, and really close to the city centre, good for restaurants and so on. We parked the car on arrival and didn't need to use it until we left.
We had a spacious room on the 6th floor, with a big balcony and sea view, two great king-sized beds and a giant TV.
There was a large desk, and a relaxing area with a comfy armchair and coffee table.This would have needed a lamp for reading or having a drink. The bathroom looked slightly jaded but was fine. Instead of a proper wardrobe, there was an open clothes-hanging rail area opposite the washbasin part of the bathroom, something I've never understood. I dislike not having a proper wardrobe with doors. Fortunately there are some large drawers in the TV table, which helped keep our things tidy.
Breakfast was good, except for the juices. The breakfast room is on the top floor, along with reception, a slightly unusual arrangement but which has a lovely view of the sea.
The staff were all extremely friendly and helpful.
Anonymous User
April 16, 2025
What an excellent find via Trip.com. Novotel Puerto Montt is a lovely hotel centrally located downtown, besides a major shopping centre with lots of eateries & shops. Within walking distance along the promenade from the Bus Terminal, my room had lovely sea view. Breakfast was fair but the view surpassed any negativity.
Guest User
March 20, 2025
Very good overall, excellent breakfast and unbeatable location.
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Christian Eduardo
March 14, 2025
The hotel itself is well-maintained. It's well-located. The problem is that at breakfast time, they should have anticipated the influx of Argentine tourists and made more seating available. For several days, my 86-year-old mother and I were left with beanbag chairs because there were absolutely no tables available. Furthermore, the staff is inadequate for the number of tourists.
Another thing is that the hotel doesn't have a restaurant (even though the ACCOR website indicates otherwise) and doesn't have an alcohol license. I find it simply incredible.
When we got back from the plane, all we wanted was a drink. We went to the "restaurant" and were told they didn't sell alcohol and the only food they had was some pre-made dishes (maybe they're from way back?), and they only heat them up.
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Canteloh
March 7, 2025
Excellent hotel
Excellent location
Very comfortable beds.
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Services & Amenities
Most Popular Amenities
Sauna
Gym
Public parking
Free
24-hour front desk
Wi-Fi in public areas
Gym
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
24-hour front desk
Safe at front desk
Languages Spoken
Spanish
Food & Drink
Lobby bar
Health & Wellness
Sauna
Gym
Activities
Public beach
Public Areas
No smoking in public areas
Cleaning Services
Clothes dryer
Safety & Security
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CLP 10,000 (approx. PHP 600.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CLP 119,000 (approx. PHP 7,145.78) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: CLP 20,000 (approx. PHP 1,200.98) per room per stay
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 96
In the city's commercial and financial center, Novotel Puerto Montt is ideal for those who want to enjoy the tourist attractions of the Los Lagos Region. With direct access to the Mall Paseo Costanera, this hotel in Puerto Montt has modern, comfortable rooms facing the sea. You can also have a restaurant, gym, sauna, two meeting rooms and free parking. Plus it is pet-friendly.
Frequently Asked Questions
What is the cancellation policy for Novotel Puerto Montt?
The cancellation policy for Novotel Puerto Montt varies depending on the type of room and booking conditions.What is the cancellation policy for Novotel Puerto Montt?
What are the check-in and check-out times at Novotel Puerto Montt?
Standard check-in time at Novotel Puerto Montt is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Novotel Puerto Montt?
Can I bring my pet inside the Novotel Puerto Montt?
Pets are allowed on request at Novotel Puerto Montt. Charges may be applicable.Can I bring my pet inside the Novotel Puerto Montt?
How far is the Novotel Puerto Montt from the closest airport?
The closest airport is El Tepual Airport, and it is about 30 mins from hotel by car (16.9 km).How far is the Novotel Puerto Montt from the closest airport?
About This Property
| Nearest Airport | El Tepual Airport |
|---|---|
| Distance to Airport | 16.86KM |
| Average Price From | PHP5043 |
| Hotel Star Rating | 4 |