Sol Lanzarote All Inclusive

Everything Fine. Food could be more hot but the offered meals are amazing and good.

I stayed at the Sol Lanzarote January 2025 I had the most amazing time we upgraded to a sea and pool view it was fabulous I would like to thank all the staff who work so hard to make this hotel so great the reception Staff so helpful Restraunt staff work so hard the food is lovely they display it so well the cleaners have the Sol Lanzarote so clean they never stop the Entainters are the best Elnesto Celia Zoe Nathan Stijn Hugo Samantha Axel they were brilliant they help make our holiday amazing the Sol Lanzarote are so lucky to have you all

We had a very good week at Sol Lanzarote. We upgraded to a room with a sea view and it was worth it. Lovely to watch the sunrise . Our room was excellent , modern and well equipped . The shower was good also. The room was very clean and staff attended to the room daily and changed towels as needed . Staff throughout the hotel were friendly and helpful. Reception staff were also approachable friendly and helpful. Food is good with lots of choice . We enjoy fish and were very impressed by the variety and quality. There are lots of other choices of cooked meats cold meat platters and cheeses. Pizzas pastas and the list is endless. We will definitely come again

I returned yesterday from a last minute 5day trip with my mother. We went away to relieve stress, complete my assignments in peace and relax before my mother's spinal surgery next week. Unfortunately, the stress only got worse. I don't want to say the holiday was all negative. We did have a brilliant time meeting other guests and having a laugh. Staff were also very friendly. Unfortunately, I would not say the hotel is a 4star but more of a 3star. It was quite a basic hotel. Entrance was pretty but there's alot of updating that needs to be carried out. We paid for a superior sea view room. Cannot complain about the view although the rooms needed freshening up. They were very spacious though. I was disappointed that the hotel does not provide coffee in the rooms, this would have been a great touch. The poolside was nice, there was no arguing over sun loungers but the pools were absolutely freezing even though one was supposedly heated. It was a shame for families with children as they couldn't go into the pool. The beach was just outside a gate and across a path. Very beautiful too. The food was disappointing. Very repetitive and I do feel there wasn't much to choose from. It was also cold! There were microwaves to heat food up but this should not be expected. Food should be served hot. Staff were very quick to help clear tables and take away any used plates though. Let's talk about stress. I was in my room carrying out work for my assignment while propped up in bed. All of a sudden, part of the wall crashed down and hit me. Pictures do not do it justice, it was heavy! The corner of this heavy piece of wood smashed into my arm and laptop. The screen is completely smashed and slightly bent. As you can imagine I was angry, shocked and upset. Luckily, I was not sleeping as my head would have been in the same place my laptop was. Without sounding dramatic, I would have received some serious head injury if not worse. You do not expect to have health and safety issues like this when being on holiday. The manager was apologetic but I do feel it was brushed underneath the carpet. I was offered a massage for my troubles which I felt it was insulting. The jet2 rep was amazing and I could not fault her. She argued for me to have a laptop to continue my work which was finally agreed upon. This however did not happen as they could not source one for me. I was not asked once how I was even considering the wood hit me. I was upset and could barely sleep with fear it was going to happen again. I'm surprised there was no investigation as to how it happened, but rather it was 'quickly fixed'. I felt as though the hotel could not wait for us to leave so they did not have to deal with us any longer. Unfortunately, will not be returning and feel I need a holiday to recover from the stress this holiday caused.

Second visit to this hotel after staying g March last year and loving it we returned for 10 days arrived at 1.20pm room not ready told to come back at 3pm. Not great when you are dressed for weather back home -3. Sat uncomfortably in pool bar returned to reception at 3 to be told room isn’t ready can we wait longer not happy at this now. Reception staff quite rude and unhelpful. Eventually given let at 3.20pm as we went to go in room maintenance man came out room smelled very strongly of paint not great. Kettle in room no coffee etc which in all inclusive you would expect Overall hotel wasnt bad evening entertainment was awful food was ok hotel is clean rooms are nice and clean staff on the whole are nice Pool is cold and getting a sunbed is crazy people with towels on from early morning and don’t actually use the beds Lots of maintenance going on sanding of decking while you are sunbathing isnt great As a hotel manager a 12 noon check out is crazy as this means rooms aren’t ready for arrivals 10 or 11am is much more realistic Nicel clean hotel but definately not 4 star