Hotel Lanzarote Village

Great hotel, everything was nice and clean. Only a 10/15 minute walk to centre . Room was very big staff were lovely , pool was a bit quiet during the day but couldn’t complain . We went b&b and the food in morning was great , we rented sun loungers out on balcony which was great, it came back to lanzorate would stay again

Satisfied customer We arrived early but were welcomed to the hotel, our luggage was looked after and we were given full access to what the hotel had to offer before officially checking in. We enjoyed all the facilities at the hotel, everywhere was clean, all the staff were friendly and helpful. We will definitely be coming back again in the future.

nice location

This hotel is no where near a 4*! Although there are plenty of sunbeds they are very cramped in. There are a few of the usual suspects who reserve and don't use them for several hours. Nothing is done about this by the lifeguards! The lifeguards are completely redundant as just sit in a small corner on their phones and not paying attention majority of the time. We had 2 broken umbrellas Mould entire bedroom wall that has just been painted over again and again with it still coming through. The bathroom is covered in black mould! Poor cleaning standards with the black mould and shower screen not cleaned! Aircon is not automatically put on 1st may as stated in many places is a huge lie. This is why we booked the hotel. Receptionist lied several times regarding ours being sorted to only read in another response from management on our return that it only goes on when the outside temp is 27 above! To a tourist this is not good enough, an outside temperature of 24 makes the rooms extremely stuffy and hard to sleep. Adult and children's entertainment is absolutely poor! Children's entertainment is exactly the same every single night and the adults is even more of a joke! No effort is put in my entertainment team to gather people to join just using a mic constantly saying 'don't be shy' ! Who wants to do dancing or yoga indoors when it's 24 degrees outside? The evening shows are embarrassing for all involved! Cocktails included in AI are awful premixed but if you pay you get a proper Cocktail! That's terrible! Food is absolutely disgraceful repetitive slopes that is cooked hours in advanced! If you go to the grill at the start of service they have precooked meat or fish ages before so it's dried and cold if you go whilst it's cooking it will be raw! I was served RAW chicken and fish! ALL food is cold but the plates are dangerously hot to disguise this, you need 3 napkins to even be able to hold the plate! Sweetcorn on the salad bar was still totally frozen! Chips served for all 3 sittings in a day! Poor descriptions on food and 100% not suitable for anyone with any food intolerances or allergies! Building works are being carried out at nearby hotel which are loud and disruptive at times. We were not made aware of this! It didn't ruin anything but would of been nice to have been told.