Guest User
December 1, 2024
Whilst at this hotel we had a medical emergency,we were due to leave two days later. My partner was admitted to hospital,and the reception staff group went above and beyond to look after me ,whilst I was hospital visiting,but also to let me book rooms on a daily basis,or however I needed one . They made sure that I was supported every day.By not only enquiring how "the patient" was ,but how I was too. And here are there names Oscar,Alfredo,Lidia, Virginia,Nicolai,and the asst manager airam,who even carried my case when I had to transfer rooms . This hotel doesn't have all the super super refinements that some have,but the staff group here know you by name,give you good advice,and have generous spirits. The animation team led by maria do a wonderful job at keeping everyone happy day and night. So thankyou and yes we will be back