Blue Sea Costa Jardin & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto de la Cruz

Blue Sea Costa Jardin & Spa

C. Guerrero, 14, Puerto de la Cruz, Canary Islands, 38400, Spain
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When you stay at BLUESEA Costa Jardín Spa in Puerto de la Cruz, you'll be near the beach, within a 15-minute walk of Botanical Gardens and Jardin Aquatico. This family-friendly resort is 0.9 mi (1.4 km) from Martianez Shopping Centre and 1 mi (1.7 km) from Sitio Litre Garden.Show More
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hotel overview picture
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Hiking
Hot springs
Sauna
Spa
Massage room
All Amenities
Property Description
When you stay at BLUESEA Costa Jardín Spa in Puerto de la Cruz, you'll be near the beach, within a 15-minute walk of Botanical Gardens and Jardin Aquatico. This family-friendly resort is 0.9 mi (1.4 km) from Martianez Shopping Centre and 1 mi (1.7 km) from Sitio Litre Garden.
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3.4/5
Cleanliness3.4
Amenities3.4
Location3.5
Service3.4
All 45 Reviews
Surroundings
Airport: Tenerife North Airport
(26.0 km)
Airport: Tenerife South Airport
(89.8 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Single Room With Teide View
1

Single Room With Teide View

1 Single bed
Non-smoking
Air conditioning
Minibar
Electric fan
Mountain view
Room Details
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Double Room With Teide View
4

Double Room With Teide View

2 Single bed
Non-smoking
Room Details
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Double Room
4

Double Room

2 Single bed
Non-smoking
Room Details
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Double Room (Themed 2)
2

Double Room (Themed 2)

2 Single bed
Non-smoking
Room Details
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Junior Suite
4

Junior Suite

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Theme Double Room
3

Theme Double Room

2 Single bed
Non-smoking
Room Details
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Guest Reviews

3.4/5
45 reviews
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.5
  • Service3.4
Average for similar properties in Puerto de la Cruz
Most Mentioned
AI Summary
Consistently friendly and helpful staff offer excellent customer service. The junior suite provides spacious comfort, but guests find the breakfast repetitive and of low quality.
N‍i‍c‍o‍l‍e‍1‍2‍3
February 7, 2024
I am extremely upset with this hotel. We booked this hotel based off the amenities available. However, the amenities are rarely open. The pool is only open from 10:00-17:00 which leaves no time to go enjoy excursions and still enjoy the amenities. The mini golf is €10 and is only open for 4.5 hours a day (10:30-13:00 and 15:00-17:00). We were hoping to go enjoy the beaches/hiking/etc during the day and come back and relax around the hotel and enjoy swimming and playing mini golf. But we are not going to be able to enjoy that at all. I would not recommend. I would recommend booking somewhere else where the amenities are more available. I'd also like to add that when we arrived they said their parking lot was full. So we had to park a bit aways and walk to the hotel. This was extremely inconvenient for us as the parking nearby is extremely limited. Also, the food was not good at all. The only good option was the gravy covered turkey. The bread was hard and stale, the fries had been sitting a while, the pizza was way too salty and cold, matter of fact almost all of the hot options were cold so I'm not sure they are on heating trays. We expected more quality and options since we paid €25 per person (€75 total) for just the one dinner. The breakfast was not great either unfortunately. The shower was also covered in limescale with black mold spots along the bottom lining where the door slides. There's also a ton of scuffs and marks all of the walls in the room. I've included some pictures of both below. Additionally, the bedding was dirty we found out after lifting up the pillows. We asked the front desk to have the bedding replaced. Which they did come to replace that night but told us we couldn't have it replaced anymore after that because they didn't have anymore sheets that would fit the bed. The new sheets also had something red crusted on it and when we took the sheets off ourselves we found a ton of stains on the mattress protector. The front desk do not care about any issues and will argue with you and say that they don't need to have the amenities open in the evening just like how the restaurant doesn't need to be open 24/7. When I tried rebutting with people eat at certain times but people do amenities at random times he said it doesn't matter. Ultimately, we were never able to use the amenities even when we made it back to the hotel by 6pm because everything is closed by that time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2022
I WILL NOT RETURN to this hotel or to the BLUESEA chain. Buy an all-inclusive and they do not specify in any terms and conditions on their page what is excluded, which is basically everything. The coffees are made by automatic machines since the traditional bar coffee makers tell you that they are paid and you cannot Have a carajito de Bayles because it is also paid and they do not have another alternative of cream liqueur or equivalent. All the very bad private label drinks, not to mention the cocktails that are all from the box. (Note that the waiters have earned heaven with what they have to put up with from customer complaints) The buffet food was painful in variety and quality, such as the cleaning of the glasses, which I had to pass them a napkin because they were disgusting. We stayed 10 days and the only fruit there was were bananas apples and oranges. Also say that the snack bar they put hamburgers and hot dogs without any control of the nurseries that people come to do. Very few hammocks for the people there were, since we spent several days without being able to take one. Honestly a lousy warm for a 4 star hotel. I DO NOT RECOMMEND IT. I have been in other ALL INCLUSIVE and it is nothing like this. I attach photos of the wonderful food at the buffet and the snack bar
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Services & Amenities

Outdoor swimming pool
Hot springs
Spa
Gym
Bar
Restaurant
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 248
When you stay at BLUESEA Costa Jardín Spa in Puerto de la Cruz, you'll be near the beach, within a 15-minute walk of Botanical Gardens and Jardin Aquatico. This family-friendly resort is 0.9 mi (1.4 km) from Martianez Shopping Centre and 1 mi (1.7 km) from Sitio Litre Garden.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and an outdoor tennis court. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At BLUESEA Costa Jardín Spa, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 248 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Blue Sea Costa Jardin & Spa?

The cancellation policy for Blue Sea Costa Jardin & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Blue Sea Costa Jardin & Spa?

Standard check-in time at Blue Sea Costa Jardin & Spa is 14:00 and check-out time is 12:00.

Can I bring my pet inside the Blue Sea Costa Jardin & Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in Blue Sea Costa Jardin & Spa.

How far is the Blue Sea Costa Jardin & Spa from the closest airport?

The closest airport is Tenerife North Airport, and it is about 23 mins from hotel by car (26.0 km).

About This Property

Nearest AirportTenerife North Airport
Distance to Airport25.96KM
Hotel Star Rating4