Apartamentos Masaru
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1 night
1 room, 2 adults, 0 children
All properties in Puerto de la Cruz
Apartamentos Masaru
C. Robles, 2, Puerto de la Cruz, Canary Islands, 38400, Spain
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Hiking
24-hour front desk
Luggage storage
Bar
Tennis court
All amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The apartment offers car hire amenities to assist you in discovering your desired offerings in Tenerife. The apartment offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by apartment ensures your cherished travel garments stay spotless and accessible.Smoking is permitted solely in the specified smoking zones allocated by apartment. Start your day stress-free at Apartamentos Masaru as breakfast is made available for you on the premises.Various excellent meal offerings at apartment ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Apartamentos Masaru.Make sure to discover the readily available beach at apartment.Unwind and conclude each day delightfully by stopping by massage and solarium, ensuring a soothing experience.Enjoy a refreshing beverage al fresco at apartment's poolside bar savoring your preferred concoction.
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8.6/10
We really liked everything in general, this is the 3rd time we have come.
All 44 reviews
Surroundings
Airport: Tenerife North Airport
(26.4 km)
Airport: Tenerife South Airport
(90.2 km)
Landmarks: Parque Infantil Inclusivo El Laurel
(170m)
Landmarks: Botanical Garden
(390m)
Landmarks: Vip Tours Tenerife
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Studio
2 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Electric fan
Microwave
Check Availability

5
Family One-Bedroom Apartment
Bedroom 1:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Private bathroom
Refrigerator
Electric fan
Microwave
Check Availability
Guest Reviews
8.6/10
Very Good
44 reviews

- Cleanliness8.6
- Amenities8.5
- Location8.6
- Service8.6
Average for similar properties in Puerto de la Cruz

AI Summary
The staff's friendliness and professionalism, convenient location, well-equipped kitchen, pleasant pool area, exceptional cleanliness, and varied breakfast are praised. Peaceful setting near lively areas is highlighted.

Guest User
July 24, 2025
Hotel très sympa pour des amis ou couple qui souhaitent être proche de la mer. Le petit déjeuné est sympa
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famili
June 12, 2025
We really liked everything in general, this is the 3rd time we have come.
Original TextTranslation provided by Google

Guest User
August 21, 2024
It was a great vacation, nice place

Guest User
June 16, 2024
Good breakfast. It's located above Puerto de la Cruz, so it's a bit of a climb.
Original TextTranslation provided by Google

Guest User
July 22, 2025

Os apartamentos são incríveis quer vá com a família ou com amigos. Possui todas as comodidades para que se sinta como em casa. O pequeno-almoço é muito saboroso e muito variado assim como o jantar que conta sempre com vários pratos de carne, peixe, vegetariano, pizzas e pratos típicos.
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Guest User
July 21, 2025

Nous avons séjourné récemment à l’appartement-hôtel Masaru. Globalement, l’établissement est agréable : les appartements sont spacieux, la literie relativement confortable, et le personnel est accueillant. La piscine est assez grande, avec un grand bassin et un petit pour les enfants. En revanche, il est dommage que certains vacanciers réservent leur transat dès l’aube sans forcément les utiliser dans la journée, ce qui peut vite devenir frustrant. Le ménage est fait tous les jours, ce qui est très appréciable. Toutefois, une odeur persistante de canalisations/dégoûts a un peu gâché le confort. L’un des gros points faibles est le bruit extérieur : entre la circulation, les discussions tardives, il est vraiment difficile de passer des nuits reposantes. Le centre-ville se trouve à environ 10 minutes à pied, en contrebas. C’est pratique mais il faut le savoir, notamment pour le retour un peu plus fatigant en montée. Enfin, la restauration nous a déçus : buffets peu variés, nourriture pas très fraîche, industrielle, et peu savoureuse. Nous avons vite fait le tour, et un dîner en particulier nous est resté sur l’estomac. En résumé : un hébergement correct avec un personnel agréable, mais des nuisances sonores, des odeurs et une restauration perfectible qui mériteraient d’être revus pour améliorer l’expérience globale.
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Guest User
July 21, 2025

Somos de Lanzarote y hemos estado en Tenerife varias veces, esta vez nos hemos hospedado en Masaru, un 100 sobre 10, el personal muy amable, las chicas que se encargan de la limpieza muy atentas, en especial Carmelo, personal del comedor, y Pedro, del bar piscina, muy cercanos y simpáticos, nos vamos después de una semana increíble, pero volveremos en enero, muchas gracias por todo, hacen un gran equipo y las instalaciones son inmejorables
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Guest User
July 19, 2025

Hemos pasado siete días y ha sido una experiencia magnífica. El hotel aunque algo antiguo, muy limpio, el apartamento con todo lo necesario y si necesitabas algo te lo proporcionaban con mucha amabilidad. La piscina y el jardín genial, el bar junto a ella con precios muy económicos. El desayuno bufete estaba bien.El ambiente en general tranquilo y muy bueno. Lo mejor sin lugar a dudas el personal, todos muy amables, nos han hecho sentirnos como en casa. Qué pena nos ha dado irnos. Si volvemos a Puerto de la Cruz sin duda nos alojaremos en el mismo lugar. Gracias por todo.
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Hiking
24-hour front desk
Luggage storage
Bar
Tennis court
Table tennis room
Restaurant
Cafe
Car rentals
Conference room
Additional charge
Wi-Fi in public areas
Free

Outdoor swimming pool

Bar

Table tennis room

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Parking
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
Spanish
German
Food & Drink
Cafe
Bar
Snack bar
Health & Wellness
Sunbathing area
Table tennis room
Tennis court
Golf course
Off-site
Hiking
Beauty and makeup
Activities
Gaming area
Eco tours
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Business Services
Conference room
Additional charge
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeContinental
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 220
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The apartment offers car hire amenities to assist you in discovering your desired offerings in Tenerife. The apartment offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by apartment ensures your cherished travel garments stay spotless and accessible.Smoking is permitted solely in the specified smoking zones allocated by apartment. Start your day stress-free at Apartamentos Masaru as breakfast is made available for you on the premises.Various excellent meal offerings at apartment ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Apartamentos Masaru.Make sure to discover the readily available beach at apartment.Unwind and conclude each day delightfully by stopping by massage and solarium, ensuring a soothing experience.Enjoy a refreshing beverage al fresco at apartment's poolside bar savoring your preferred concoction.
Frequently Asked Questions
What is the cancellation policy for Apartamentos Masaru?
The cancellation policy for Apartamentos Masaru varies depending on the type of room and booking conditions.What is the cancellation policy for Apartamentos Masaru?
What are the check-in and check-out times at Apartamentos Masaru?
Standard check-in time at Apartamentos Masaru is 14:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Apartamentos Masaru?
Does Apartamentos Masaru provide breakfast?
Yes, Breakfast is offered at Apartamentos Masaru. Breakfast option(s): Continental. Does Apartamentos Masaru provide breakfast?
Can I bring my pet inside the Apartamentos Masaru?
As much as we love pets, unfortunately, we are unable to accommodate them in Apartamentos Masaru.Can I bring my pet inside the Apartamentos Masaru?
How far is the Apartamentos Masaru from the closest airport?
The closest airport is Tenerife North Airport, and it is about 25 mins from hotel by car (26.4 km).How far is the Apartamentos Masaru from the closest airport?
About This Property
Nearest Airport | Tenerife North Airport |
---|---|
Distance to Airport | 26.38KM |
Hotel Star Rating | 3 |