Hotel Best Semiramis
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto de la Cruz
Hotel Best Semiramis
C. Leopoldo Cólogan Zulueta, 12, Puerto de la Cruz, Canary Islands, 38400, Spain
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Amenities
Outdoor swimming pool
Sauna
Car rentals
Tennis court
Business center
Bar
Gym
Restaurant
All Amenities
Property Description
With a stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Plaza del Charco and La Paz Lookout. This luxury hotel is 0.4 mi (0.6 km) from Botanical Gardens and 0.4 mi (0.7 km) from Jardin Aquatico.
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7.6/10
GoodGood location. Good facilities. The staff is very friendly.
All 108 Reviews
Surroundings
Airport: Tenerife North Airport
(26.0 km)
Airport: Tenerife South Airport
(89.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Room (2 Adults And 1 Child)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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7
Superior Room (2 Adults + 2 Children)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
8
Standard Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Superior Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Standard Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
7
Superior Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
9
Standard Room (2 Adults + 2 Children)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Standard Room (2 Adults And 1 Child)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
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Guest Reviews
7.6/10
Good
108 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.7
- Location7.6
- Service7.7
Average for similar properties in Puerto de la Cruz
Leeeeeilei
May 22, 2025
The Wi-Fi in this hotel is unbelievably slow — like a turtle on vacation. Even loading a basic webpage takes forever. Totally unacceptable in 2025.
The reception service was equally disappointing. I called from my room asking for a simple spoon, and the receptionist told me to get it from the bar. At first, I thought they meant the minibar — only to realize later that the room doesn’t even have one. There’s just a basic fridge, nothing else.
I tried calling reception again, but no one answered. In the end, I had to go all the way down to the lobby and find another staff member just to get a spoon.
To make things worse, the hotel wasn’t even busy — yet they still assigned me a room at the very end of the corridor, as far from the elevator as possible. That decision made absolutely no sense and showed a complete lack of consideration for guest convenience.
This place is nowhere near 5-star quality. The furniture is basic, the decoration is outdated, and even essentials like a kettle require an extra rental fee. This hotel has no real service, no luxury, and no charm.
Avoid unless you’re okay with a 2-star experience at 5-star prices.
Inna
March 14, 2025
I really liked the hotel, maybe not 5 stars, 4+. Clean, cleaned every day. The food is varied, every day a new dinner theme. The pool is warm, jacuzzi. The passage to the center is convenient through the 0 floor. Drinks at dinner are paid, but the price is adequate. Over the week we spent only 70 euros, every evening we took a bottle of wine and water. I highly recommend this hotel. If you want a high floor with a view, take a superior room.
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Stef T.
November 25, 2024
An overrated hotel. I would actually expect more as a 5-star hotel (already factored in the comments from other reviews so I have lowered my expectations).
Breakfast is good, wide selection of choice, staff are friendly. Hotel facilities are ok, a small outdoor pool and another indoor pool plus gym and other facilities.
What I find it disappointing is that the hotel is quite poorly maintained, for example walls in the corridor are a bit damaged. The cleanliness of the hotel room is another red flag: the bathroom sink was not clean. We saw a cockroach in the bathtub before we took a shower in one evening. The wall is also quite thin so you can clearly hear noise from other rooms.
Location is not the best either: it’s fine if you stay in the hotel most of the time. But it takes a long time (and costs a lot) if you want to go to the main city Santa Cruz or even just to the South Airport.
Guest User
September 28, 2024
Good location. Good facilities. The staff is very friendly.
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Guest User
March 24, 2024
Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.
JORGE JUAN
December 3, 2023
The first impression was good. I had 4 nights in different Bookings.
The room had a broken sink. There was no service... no coffee, nothing, the phone to call doesn't work. More than 200 rooms 10 parking spaces...
I mention it, they apologize and they solve it on the next reservation.
And indeed everything is correct when we arrive. We're going to eat. The door closed and surprise, within 2 hours they had entered and stolen the laptop and tablet (everything was recorded)
The surprise comes when I inform reception and you expect someone to come down with you to see what happened... Nothing. Let him inform the police. I'm perplexed... A 5 star hotel with thieves and they don't have cameras. There is no surprise about the theft.
They are not interested in how they were able to get in... Nothing. And it seems like it comes from someone inside....
Horrible Never again.
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Israel
July 25, 2023
Excellent relation quality and price. Stunning views from
The balcony
Guest User
November 3, 2022
The buffet, the room... Everything perfect. We really wanted to enjoy SPA, but it's closed
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Sauna
Additional charge
Car rentals
Tennis court
Business center
Bar
Gym
Restaurant
Bicycle rental
Sunbathing area
Tour and ticket booking service
Table tennis room
Spa
Additional charge
Billiards room
Massage room
Children's pool
Luggage storage
Multi-function room
Wi-Fi in public areas
Conference room
Additional charge
Currency exchange
24-hour front desk
Outdoor swimming pool
Bar
Gym
Restaurant
Spa
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Heated pool
Parking
Parking
Transportation
Car rentals
Bicycle rental
Front Desk Services
Safe at front desk
Tour and ticket booking service
Luggage storage
Express check-in and check-out
Currency exchange
24-hour front desk
Languages Spoken
German
Italian
Spanish
Food & Drink
Snack bar
Bar
Room service
Halal meals provided
Off-site
Alcohol-free rooms (on request)
Health & Wellness
Body care
Turkish bath (Hammam)
Sauna
Additional charge
Tennis court
Gym
Sunbathing area
Table tennis room
Spa
Additional charge
Billiards room
Massage room
Hair and beauty salon
Foot bath
Activities
Gaming area
Public Areas
Gift shop
Elevator
No smoking in public areas
Vending machines
Garden
Cleaning Services
Clothes dryer
Laundry service (on-site)
Facilities for Children
Children's pool
Business Services
Business center
Fax/copying service
Multi-function room
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & Security
First aid room
Intruder alarm
CCTV in public areas
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 300
With a stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Plaza del Charco and La Paz Lookout. This luxury hotel is 0.4 mi (0.6 km) from Botanical Gardens and 0.4 mi (0.7 km) from Jardin Aquatico.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.