La Zayapa Hotel

I was concerned booking this with all the bad reviews I read below, but it turned out to be ok. Location is absolutely brilliant, right next to the pier where all the tours depart from. So after a sunny tiring day of snorkelling its only 100m back to the hotel. Only small issue is its right on the main street so can be a bit noisy and there are very bright street lights shining all night which their curtains let in. Its not too bad but if you've travelled far, sometimes you need darkness to sleep well. There was noone around the check me in and someone from the shop next door called a guy over. Pleasant enough check in, but not overly friendly. Was very happy my room was ready early and no extra charge to go in early. This was great. Rooms probably arent as nice as they appear in the management photos but they arent bad. Really spacious and the ocean view rooms really do have a nice view. Its great to arrive and open a window and sea/hear all the seals from your bed! Bathroom was ok, water took along time to heat but you have to remember you're on an island. Nice to see they had a wetsuit hanger in the shower. I had a package breakfast each day as I left early, it was nothing more than a sandwich and a box drink so I would've preferred there to be a cheaper room option without any breakfast included but they dont offer that. Probably a little overpriced for what you get, but it is a tourist island with tourist prices. A bit of work on their service and update a few things and they could be on a real winner.

Nothing good comes to mind after that horrible experience staying in La Zayapa place in San Cristobal. Eric, called himself a manager, is so cheap..., in room he generously ofered tap water instead of bottles, provides the same, very suspicious, liquid soap or detergent as shampoo and body wash in very suspicious color. No extra towel is allowed, according his words, even they are overused and should be replaced long time before. And beside that, he charge us over $400 who knows what for, it's all in Spanish and we haven't used anything in this place, nothing was offered in the first place. I strongly advice ******* to verify the quality of hotels, they recommend, because paying for staying in a hotel as a 4 stars when It's not even a 1 star hostel is misleading advertising and is not fair to it's customers.

Just the right place. Very convenient.

The hotel is located conveniently in front of the main pear. Rooms facing the sea have a nice view.And this is where positives ends .It was expensive, the towels were dirty (very dirty !!!).Upon arrival a hair on again not so clean pillow, ants in room. Breakfast was not so bad, but service was slow, instead at 7.30, we were finally served at 8.00 ( we had an activity at 8.20!). Writers always hold glasses/cups in the upper part, where you drink(?!). I propose to you either to choose one of the brand hotels nearby ( they will cost a bit more), or some cheap hotel, where you will at least know why you are getting bad service.

Wonderful place to stay. Isabella made us feel like family.

The location was great, right in the middle of everything; the staff was friendly and the Wi-Fi was fast. The room was spacious and clean, but the electrical outlets were in inconvenient locations and the electric shower head was difficult to operate (it basically just served scalding-hot water)