Puebla Hotels with Airport pickup service

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

Stunning property and the room was probably one of the most unique and beautiful rooms I've ever stayed in. We were in awe of our bathroom and level of detail in our room and throughout the property, super impressive. Our breakfast at the restaurant was just okay, the coffee was served lukewarm and the dishes we okay, not stellar especially given the price point. Staff was nice, however, my chief complaint is that they were less than flexible seemingly because we booked through Expedia. We were traveling with our two young children arriving off a red eye flight, I requested an early check and when they noticed I booked through a third party site, confirmed it twice and followed that by stating they would not be able to accommodate the request. The hotel was completely desolate, we sat in the un-airconditioned lobby for 3 hours until our tour was scheduled and literally saw two other guests the entire time. The dining room was completely empty as well so it was not a function of having a fully booked property the evening before. I guess my recommendation is to NOT book through a third party site should you have any special requests.

Firstly, we were surprised to see, by hotel signage, that it was a Marriott property or we would have communicated with Marriott directly as we are members. Upon arrival I was pressured by front desk staff to submit a deposit ”just in case we made charges”, we knew we would not have any charges yet after the pressure I complied (I did speak to the Manager who cancelled the charge on our last day). We had a double queen bed room, the beds were comfortable, the A/C was the noisiest I've ever heard, louder than the TV unless the volume was raised a lot, it was also difficult to set the desired temperature and if you turned it off (it was always cold! no matter how much we fiddled with it) the room was super stuffy since there are no windows that open. The bathroom was ok yet had no ventilation and the extractor was not working plus the towels were some of the roughest I've ever experienced. Some of the lights in the room were not operating. All the above we did not complain above, they are just what was in the room during our stay. The one thing we did complain about was the TV system in place, we travel a lot and bring our media equipment for nights spent in, like Fire TB, etc. We also have several online media services which we maintain and use all over the world, like VPN, HBO, Amazon Prime, Netlix, YouTube, etc. While the TV in room can allow you to view Netlix and YouTube, you will not be able to access any other service nor use any of your own media devices. I know several families that bring along video consoles for their children to keep them entertained for example, but the system in this hotel is blocked to any devices from your cell phone or any external device and while we don't have children, having to watch Mexican on air programs (and we are 100% fluent) is not my idea of entertainment. HBO shown on their system does not correspond to any of the descriptions shown on the guide. When I brought this issue up to Management they just said ”Oh, yes we do block all content”. It's a small detail but when most people own more than a few devices, it's very close minded of them. At least they don't charge additionally for Internet which Marriott is known to do.... The restaurant on the main floor was another disappointment as the food was completely without flavor and /or salt, for a Puebla offering is not good at all. We paid for the breakfast buffet at $250 per person. They had someone on the grill making eggs (worst Huevos Rancheros ever!), quesadillas, chalupas, etc. The ”guisados” a beef and potatoes one and a chicken one are best skipped. The beans just ok, the coffee was dark water and while they have an espresso machine it was not in operation. So had juice and some mini pastries which were good. We were never tempted to order room service as offerings in town are much better and many are cheaper as well. The staff were very friendly and we enjoyed speaking to them, we also enjoyed our view of the Popocatepetl volcano which is always l

First, quiet, quiet, second, clean, and third, delicious breakfast. Fourth, the location is convenient, close to the church, and fifth, parking is available on the roadside, and the hotel has someone responsible. It seems that there are only three people in the hotel who are responsible for each, a front desk, a complex restaurant, and a parking lot. Is it enough? I seem to have nothing else to ask for Sleep until eight o'clock. I pay attention to quiet first, so if you want to sleep well, choose this one

A stay at Casona de los Sapos Hotel Boutique places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This luxury hotel is 11.2 mi (18.1 km) from Africam Safari and 14.7 mi (23.7 km) from Val´Quirico.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).For lunch or dinner, stop by Casona de los Sapos Resta, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 495 square feet (46 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 19 guestrooms featuring minibars and espresso makers. Rooms have private balconies. 52-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Located in Puebla (Puebla Historic Center), Hotel Nube is within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. This hotel is 11.4 mi (18.3 km) from Africam Safari and 14.4 mi (23.1 km) from Val´Quirico.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

When you stay at Hotel Kapu in Puebla, you'll be connected to a shopping center, within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. This hotel is 12.1 mi (19.5 km) from Val´Quirico and 14.2 mi (22.8 km) from Africam Safari.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and fans, as well as phones with free local calls.

With a stay at Hotel Condesa Americana in Puebla, you'll be within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. This hotel is 11.9 mi (19.1 km) from Africam Safari and 4.1 mi (6.6 km) from Puebla Cathedral.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Take advantage of the hotel's room service.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.

With a stay at Hotel Granada in Puebla, you'll be within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. This hotel is 12.2 mi (19.6 km) from Val´Quirico and 14.1 mi (22.8 km) from Africam Safari.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

With a stay at Azcami Boutique Hotel, you'll be centrally located in Puebla, within a 10-minute walk of Zócalo de Puebla and Palafoxiana Library. This hotel is 0.5 mi (0.8 km) from Puebla Cathedral and 1 mi (1.7 km) from Mexican Revolution Museum.Treat yourself with massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.