Guest User
September 26, 2024
This hotel enjoys a prime location on the shore of Lake Pucón and within easy walking distance of Pucon. The grounds are a joy and very well maintained. The decor and fittings of the hotel are dated, but have a certain charm, as do many of the hotel’s staff who go out of their way to be friendly and helpful. The reception and bar staff were top notch. The maid service was exemplary. However, our 4-night stay was somewhat marred by the hotel’s design making rooms very vulnerable to noisy neighbours! Sadly, good quality produce was spoilt by poor cooking, which we found disappointing, especially for dinner. The breakfast buffet though was good.