Hotel Casa Solaria

The staff at the hotel was terrific at solving a problem I had with the room. They worked with me on the options, and came up with solutions. They were quick, and very happy to help! The location is fantastic, the rooms are clean and modern. If you like to stay in small boutique hotels, this is for you!

Looks like a relatively new building close to the lake. The room we had on floor 3 was spacious and nicely furnished, with very high ceilings and a lake view. It had AC or you could open the windows, the only downside to that was the Muzak playing on the terrace until dusk followed by the dawn chorus of ibis! There was a fridge and a safe and there is a good sized closed car park. The floor was not in very good condition in the room, it was coming unlaminated and we needed to cover it with a rug to avoid trips. We also found we could not get much hot water, I did mention it to reception and they said if told they could put the hot water on again, but this happened late at night and then again in the morning so it’s an ongoing problem. The breakfast was all freshly prepared with a pleasant member of staff who willingly made decaffeinated coffee and helped with other requests. There was a nice hot selection as well as the usual fruit and breads. The staff were all very friendly and helpful. As a hotel it had a large outdoor terrace that didn’t seem to get used and only small sitting areas on each floor. There was no lounge or bar area and the breakfast area was not lighted at night so you couldn’t use a table. The location is really good as you can easily get to the lake and walk around Pucon town centre from here. They also offer discounts at some Thermal Springs.