Medhat
August 30, 2024
Rating: 2/5
I recently stayed at this hotel, which is advertised as a 5-star property, but my experience was far from luxurious.
The negatives:
- Noise Levels:The hotel is surrounded by noisy establishments, and loud music from the surrounding places played all night, making it nearly impossible to get any sleep.
- Elevator Issues: The hotel has 12 floors but only two lifts, and one of them was frequently out of order. This caused long waits and significant inconvenience.
- Beach Experience:The biggest disappointment was the beach. Despite being advertised as a 5-star hotel, there was no private beach. Instead, the hotel is next to an overcrowded public beach that was dirty and lacked any services or facilities. This was a major letdown.
- Room Service:Room service was practically nonexistent at night. Despite the hotel’s supposed 5-star rating, I was unable to get any service when I needed it.
- Pool Area: The pool area is poorly designed. It’s covered by a roof, so you can't enjoy sunbathing. Additionally, for a 12-floor hotel, the pool is tiny, and it’s nearly impossible to find a spot to relax.
- Room Fridge:The fridge in our room wasn't working, which was another inconvenience that added to our overall dissatisfaction.
- Gym Facilities: The gym was not as pictured on their website. The photos showed many weight plates, which led me to believe there would be bars available to use with them, but there were none. This was misleading and disappointing