Surfside Hotel and Suites

I can without a shadow of a doubt say that this is the best hotel I’ve ever visited! The views of the ocean were stunning and breathtaking and the bed was incredibly soft. It was a interesting choice to make it so the neighbors can visit each other as the balconies are conjoined but I can say Ï will visit again!

My family and I have always gone here, since I was little, I'm 35 now, and am sad to say I will likely not be going back. We have noticed a decline in recent years and always want to give it another chance, but I think we're done. To start, it is filthy. We moved a bed over slightly to make room for a pack n play, and under it was sand, dust, stains, papers, hair. They hadn't cleaned it in months if ever. Also there was mold in the bathroom, potentially black mold, probably very dangerous to breathe in. The air conditioner was hardly working, we had someone come up to look at it and they couldn't do anything about it, they suggested to leave the sliding door open for the breeze, which might have been possible, if the screen door lock wasn't broken. We had a toddler with us and couldn't risk leaving the door unlocked. Also the dead bolt lock on the front door was broken, they had to come up and fix that. The chairs on the deck were broken, falling apart. Beds very uncomfortable. All of these things were not isolated incidents, last year our lock was broken in a different room and it was pretty dirty as well. We spent upwards of $600/night for a waterfront room, including tax. For that money, nothing should be wrong. The staff was nice, but it is clear that they do not invest any money into their hotel and take advantage that they are one of the few hotels in P-town, charging people an arm and a leg, for what? Oh and the beach was not groomed at all, piles of seaweed everywhere. It's too bad, could be a great place.

Hotel is right on the bay with great views. Convenient to Provincetown restaurants and sights. Dogs are welcome so you will hear barking. Hotel staff is efficient and friendly. Late season no crowds so access to braces and restaurants was not an issue.

Outstanding stay at this hotel location!!! Was in for a one-night stay and had booked for an ocean-view and the views were spectacular!!! Room and bed were very comfortable and the staff - especially the General Manager Cindy - were excellent! Highly recommend!

The staff of surf side was wonderful…namely Fernanda,Martin, and Wes…they bent over backwards to accommodate our needs… Thank you so much for everything!! The view from our room was spectacular, and walks on the beach with our pups are a memory forever.

Location is great. Room needs to be updated. Pillows and mattresses are very uncomfortable. Shower was great, toilet needs to be updated as well as vent. Regular door would have been better for bathroom instead of sliding barn door. The elevator was old and small.

The hotel was perfectly located, on the beach, within walking distance to town. The room was spacious and clean, the beds were very comfortable! We really enjoyed our stay! The pool was really clean and the fire pit was huge! I will definitely be coming back to the Surfside to visit Provincetown again.

Great place to lounge by the pool or fire pit with drinks. Staff is friendly and professional in every way. Top notch facilities all well maintained. I have been before and will be back again. The location being a short walk in to Commercial is super convenient. Stop in at the bar!